Carbonite vs IDrive Pricing (2026)
Compare / Carbonite vs IDrive
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25 seats

Carbonite vs IDrive

Backup & Recovery pricing comparison · 2026

Carbonite pricing ranges from $4.91–$83.33/month, while IDrive ranges from $0–$19.99/per month. IDrive is typically 39% more affordable, though your actual cost depends on tier and team size.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Visit Carbonite pricing
Discount programs →
Visit IDrive pricing
Free plan limits → Discount programs →
Affiliate partner — does not affect ranking.
Compare
2 products · Backup & Recovery
Side-by-side · live
Carbonite
Carbonite, now owned by OpenText, provides cloud backup solutions for consumers and small
verified 6w ago
$600 $3.0K
View pricing →
IDrive
IDrive pricing starts at $0 with the Basic (Free) plan offering 10 GB of storage, and scal
verified 11w ago
$600 $3.0K
View pricing →
Verdict · list-price math · year 1
Carbonite saves $900 vs IDrive · 25 seats
Cheapest $2.1K
Spread 30%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Safe Plus
$2.1K/yr
year 1 license · $7/seat
Personal
$3.0K/yr
year 1 license · $10/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
Median annual
$600/yr
Vendr · n=47
No Vendr data
—
Not in Vendr's deal flow
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 21 sourced facts
16 hidden-cost · 3 contract · Vendr median · 1 review platform
Last verified 1mo ago
Confidence Medium confidence
Sources 22 sourced facts
19 hidden-cost · 2 contract · 1 review platform
Last verified 2mo ago
Confidence Medium confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
5 documented
  • Large Files Automatically Excluded from Backup
    Complete data loss for files above size threshold
    3 sources
  • Single Computer and Drive Coverage Limitation
    $4.91-$24/month per additional computer requiring backup
    2 sources
  • Intentional Restore Speed Throttling
    20-40% of license costs in lost productivity; may require purchasing alternative recovery solutions
    4 sources
  • NAS Device Backup Requires Expensive Server Plan Upgrade
    $50-$83.33/month for server plan if NAS backup is required
    1 source
  • Strict 30-Day Refund Window on Multi-Year Subscriptions
    $58-$300 in unrecoverable prepaid subscription costs depending on plan and term length
    2 sources
5 documented
  • First-Year Promotional Pricing Renewal Shock
    30-50% price increase at renewal
    1 source
  • Unauthorized Auto-Renewal Charges
    Full annual renewal charged unexpectedly
    2 sources
  • Storage Overage Charges
    $129/month or more for business accounts exceeding storage limits
    2 sources
  • Unauthorized or Unexplained Billing Upgrades
    $118-$120/year unexpected charges
    2 sources
  • Auto-Renewal with Difficulty Cancelling
    5-15% of license costs in disputed charges
    3 sources
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

Carbonite
IDrive
Auto-renewal
Yes
Yes
Cancellation
30-day refund window from purchase date; cancellation requires contacting support directly with no self-service path
—
Commitment
✓ Annual for personal plans (Safe Basic, Safe Plus, Safe Prime); monthly available for business plans
—
Price escalation
No published price escalation schedule; multiple long-term users report consistent annual price increases over multi-year subscriptions
Users report prices have more than doubled within a few years with no clear published schedule for increases. Renewal prices have been reported to differ from previously quoted amounts without upfront explanation.
Can downgrade
—
—
Based on 5 verified sources (Vendr · TrustRadius · BBB)
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
Trustpilot
1.5out of 5 (22)
Best for
Budget-conscious users needing basic unlimited backup for one computer
Watch out
Restore speeds intentionally throttled to 100-150KB/s, making full restores take months for large datasets
Trustpilot
1.3out of 5 (25)
Best for
Individual users needing minimal backup storage
Watch out
Unauthorized billing and charges for plans users did not sign up for
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit Carbonite pricing
Discount programs →
Visit IDrive pricing
Free plan limits → Discount programs →
Affiliate partner — does not affect ranking.
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Backup & Recovery

Carbonite

$4.91–$83.33
/month
6 plans
Full pricing breakdown →
VS
Backup & Recovery

IDrive

$0–$19.99
/per month
5 plans · Free tier
Full pricing breakdown →

Carbonite and IDrive both operate in the backup & recovery category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Carbonite IDrive
Safe Basic $4.91 /month Free /per month
Safe Plus $6.99 /month $0.25 /per month
Safe Prime $8.74 /month $9.99 /per month
Safe Backup Pro $24 /month $9.99 /per month
Safe Server Power $50 /month $19.99 /per month
Safe Server Ultimate $83.33 /month —

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

Carbonite

7 scenarios
$71.99/year ($4.91/month)
Single Home Computer
$111.99/year ($6.99/month)
Home User with External Drive
$287.99/year
Small Office (10 computers)
base + storage if needed
See all 7 scenarios →

IDrive

7 scenarios
$119.88/year
Individual User (Personal 5TB, annual)
$239.88/year
Small Team (Team 10TB, annual)
$2,499.88/year
Business (5TB + 5 servers + 20 M365 seats)
See all 7 scenarios →

What Users Say

Carbonite

Trustpilot
1.5out of 5 (22)
Top complaints
  • Restore speeds intentionally throttled to 100-150KB/s, making full restores take months for large datasets
  • Customer support only available Monday-Friday 9am-6pm Eastern; unreachable on weekends and evenings
  • Strict 30-day refund policy enforced on multi-year prepaid subscriptions regardless of product failure or compatibility issues

IDrive

Trustpilot
1.3out of 5 (25)
Top complaints
  • Unauthorized billing and charges for plans users did not sign up for
  • Storage overage charges due to deleted files remaining in backup
  • Inability to cancel subscriptions or get refunds

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Carbonite 7 hidden costs

critical
Large Files Automatically Excluded from Backup Complete data loss for files above size threshold
medium
Single Computer and Drive Coverage Limitation $4.91-$24/month per additional computer requiring backup
critical
Intentional Restore Speed Throttling 20-40% of license costs in lost productivity; may require purchasing alternative recovery solutions
high
NAS Device Backup Requires Expensive Server Plan Upgrade $50-$83.33/month for server plan if NAS backup is required
high
Strict 30-Day Refund Window on Multi-Year Subscriptions $58-$300 in unrecoverable prepaid subscription costs depending on plan and term length
See all Carbonite hidden costs →

IDrive 10 hidden costs

high
First-Year Promotional Pricing Renewal Shock 30-50% price increase at renewal
high
Unauthorized Auto-Renewal Charges Full annual renewal charged unexpectedly
critical
Storage Overage Charges $129/month or more for business accounts exceeding storage limits
critical
Unauthorized or Unexplained Billing Upgrades $118-$120/year unexpected charges
high
Auto-Renewal with Difficulty Cancelling 5-15% of license costs in disputed charges
See all IDrive hidden costs →

Contract Terms

Term Carbonite IDrive
Auto-renewal Yes Yes
Cancellation 30-day refund window from purchase date; cancellation requires contacting support directly with no self-service path —
Minimum commitment Annual for personal plans (Safe Basic, Safe Plus, Safe Prime); monthly available for business plans —
Price escalation No published price escalation schedule; multiple long-term users report consistent annual price increases over multi-year subscriptions Users report prices have more than doubled within a few years with no clear published schedule for increases. Renewal prices have been reported to differ from previously quoted amounts without upfront explanation.

Continue researching

Carbonite

IDrive

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