Carbonite vs Acronis Pricing (2026)
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Team size
25 seats

Carbonite vs Acronis

Backup & Recovery pricing comparison · 2026

Carbonite pricing ranges from $4.91–$83.33/month, while Acronis ranges from $4.17–$10.42/month. Acronis is typically 55% more affordable, though your actual cost depends on tier and team size.

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Discount programs →
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Compare
2 products · Backup & Recovery
Side-by-side · live
Carbonite
Carbonite, now owned by OpenText, provides cloud backup solutions for consumers and small
verified 27d ago
$249 $600
View pricing →
Acronis
Acronis provides integrated backup and cybersecurity solutions for both consumers (True Im
verified 27d ago
$249 $600
View pricing →
Verdict · Vendr median · year 1
Acronis saves $351 vs Carbonite · 25 seats
Cheapest $249
Spread 59%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Safe Plus
$2.1K/yr
year 1 license · $7/seat
True Image Advanced
$1.8K/yr
year 1 license · $6/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
Median annual
$600/yr
Vendr · n=47
↓ Lowest median
Median annual
$249/yr
Vendr · n=16
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 21 sourced facts
16 hidden-cost · 3 contract · Vendr median · 1 review platform
Last verified 3w ago
Confidence Medium confidence
Sources 18 sourced facts
15 hidden-cost · 2 contract · Vendr median
Last verified 3w ago
Confidence Medium confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
5 documented
  • Large Files Automatically Excluded from Backup
    Complete data loss for files above size threshold
    3 sources
  • Single Computer and Drive Coverage Limitation
    $4.91-$24/month per additional computer requiring backup
    2 sources
  • Intentional Restore Speed Throttling
    20-40% of license costs in lost productivity; may require purchasing alternative recovery solutions
    4 sources
  • NAS Device Backup Requires Expensive Server Plan Upgrade
    $50-$83.33/month for server plan if NAS backup is required
    1 source
  • Strict 30-Day Refund Window on Multi-Year Subscriptions
    $58-$300 in unrecoverable prepaid subscription costs depending on plan and term length
    2 sources
5 documented
  • Cloud Storage Costs
    $150-$350/month for 1TB
    1 source
  • Per-GB vs Per-Workload Pricing Confusion
    20-50% cost overrun if misconfigured
    2 sources
  • Enterprise vs MSP Solution Pricing Disparity
    500-1000% markup if wrong product selected
    2 sources
  • Transition to Subscription Model
    $50-$125/year recurring cost vs one-time purchase
    1 source
  • Complex Multi-Model Pricing Structure
    10-30% of license costs
    3 sources
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

Carbonite
Acronis
Auto-renewal
Yes
—
Cancellation
30-day refund window from purchase date; cancellation requires contacting support directly with no self-service path
—
Commitment
✓ Annual for personal plans (Safe Basic, Safe Plus, Safe Prime); monthly available for business plans
✓ 1 year for enterprise solution, month-to-month for MSP solution
Price escalation
No published price escalation schedule; multiple long-term users report consistent annual price increases over multi-year subscriptions
Periodic pricing increases observed
Can downgrade
—
—
Based on 5 verified sources (Vendr · TrustRadius · BBB)
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
Trustpilot
1.5/5 (22)
Best for
Budget-conscious users needing basic unlimited backup for one computer
Watch out
Restore speeds intentionally throttled to 100-150KB/s, making full restores take months for large datasets
No public ratings yet
Best for
Home users who only need local backup without cloud storage
Watch out
Confusing and complex pricing structure
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit Carbonite pricing
Discount programs →
Visit Acronis pricing
Discount programs →
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Backup & Recovery

Carbonite

$4.91–$83.33
/month
6 plans
Full pricing breakdown →
VS
Backup & Recovery

Acronis

$4.17–$10.42
/month
5 plans
Full pricing breakdown →

Carbonite and Acronis both operate in the backup & recovery category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Carbonite Acronis
Safe Basic $4.91 /month $4.17 /month
Safe Plus $6.99 /month $6.08 /month
Safe Prime $8.74 /month $10.42 /month
Safe Backup Pro $24 /month $5.67 /workload
Safe Server Power $50 /month $8.60 /workload
Safe Server Ultimate $83.33 /month —

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

Carbonite

7 scenarios
$71.99/year ($4.91/month)
Single Home Computer
$111.99/year ($6.99/month)
Home User with External Drive
$287.99/year
Small Office (10 computers)
base + storage if needed
See all 7 scenarios →

Acronis

7 scenarios
$49.99/year
Single Home Computer
$149.99/year
Family with Cloud Backup
$680/year
Small Business (10 workstations)
for licenses + cloud storage
See all 7 scenarios →

Market Intelligence

Carbonite

Median annual cost
$600
Based on
47 deals

Acronis

Median annual cost
$249
Based on
16 deals

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Carbonite 7 hidden costs

critical
Large Files Automatically Excluded from Backup Complete data loss for files above size threshold
medium
Single Computer and Drive Coverage Limitation $4.91-$24/month per additional computer requiring backup
critical
Intentional Restore Speed Throttling 20-40% of license costs in lost productivity; may require purchasing alternative recovery solutions
high
NAS Device Backup Requires Expensive Server Plan Upgrade $50-$83.33/month for server plan if NAS backup is required
high
Strict 30-Day Refund Window on Multi-Year Subscriptions $58-$300 in unrecoverable prepaid subscription costs depending on plan and term length
See all Carbonite hidden costs →

Acronis 8 hidden costs

high
Cloud Storage Costs $150-$350/month for 1TB
medium
Per-GB vs Per-Workload Pricing Confusion 20-50% cost overrun if misconfigured
critical
Enterprise vs MSP Solution Pricing Disparity 500-1000% markup if wrong product selected
medium
Transition to Subscription Model $50-$125/year recurring cost vs one-time purchase
medium
Complex Multi-Model Pricing Structure 10-30% of license costs
See all Acronis hidden costs →

Contract Terms

Term Carbonite Acronis
Auto-renewal Yes —
Cancellation 30-day refund window from purchase date; cancellation requires contacting support directly with no self-service path —
Minimum commitment Annual for personal plans (Safe Basic, Safe Plus, Safe Prime); monthly available for business plans 1 year for enterprise solution, month-to-month for MSP solution
Price escalation No published price escalation schedule; multiple long-term users report consistent annual price increases over multi-year subscriptions Periodic pricing increases observed

Continue researching

Carbonite

Acronis

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