Druva vs Carbonite Pricing (2026)
Compare / Druva vs Carbonite
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Team size
25 seats

Druva vs Carbonite

Backup & Recovery pricing comparison · 2026

Druva pricing ranges from $3–$12/month, while Carbonite ranges from $4.91–$83.33/month. Druva is typically 57% more affordable, though your actual cost depends on tier and team size.

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2 products · Backup & Recovery
Side-by-side · live
Druva
Druva provides a 100% SaaS data protection platform built on AWS, eliminating the need for
verified 26d ago
$600 $42K
View pricing →
Carbonite
Carbonite, now owned by OpenText, provides cloud backup solutions for consumers and small
verified 27d ago
$600 $42K
View pricing →
Verdict · Vendr median · year 1
Carbonite saves $41K vs Druva · 25 seats
Cheapest $600
Spread 99%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Microsoft 365 Backup
$1.2K/yr
year 1 license · $4/seat
Safe Plus
$2.1K/yr
year 1 license · $7/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
Median annual
$42K/yr
Vendr · n=22 avg 13% negotiated
↓ Lowest median
Median annual
$600/yr
Vendr · n=47
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 10 sourced facts
6 hidden-cost · 2 contract · Vendr median · 1 review platform
Last verified 3w ago
Confidence High confidence
Sources 21 sourced facts
16 hidden-cost · 3 contract · Vendr median · 1 review platform
Last verified 3w ago
Confidence Medium confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
4 documented
  • Retention Storage Charges
    10-20% of license costs
    1 source
  • Slow Restore Performance
    $5,000-$15,000
    1 source
  • Complex Credit-Based Pricing Model
    5-15% of license costs
    2 sources
  • Unstable UI and Backend Issues
    $2,000-$5,000
    2 sources
5 documented
  • Large Files Automatically Excluded from Backup
    Complete data loss for files above size threshold
    3 sources
  • Single Computer and Drive Coverage Limitation
    $4.91-$24/month per additional computer requiring backup
    2 sources
  • Intentional Restore Speed Throttling
    20-40% of license costs in lost productivity; may require purchasing alternative recovery solutions
    4 sources
  • NAS Device Backup Requires Expensive Server Plan Upgrade
    $50-$83.33/month for server plan if NAS backup is required
    1 source
  • Strict 30-Day Refund Window on Multi-Year Subscriptions
    $58-$300 in unrecoverable prepaid subscription costs depending on plan and term length
    2 sources
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

Druva
Carbonite
Auto-renewal
Yes
Yes
Cancellation
Typically requires notice before renewal
30-day refund window from purchase date; cancellation requires contacting support directly with no self-service path
Commitment
1 year
✓ Annual for personal plans (Safe Basic, Safe Plus, Safe Prime); monthly available for business plans
Price escalation
No published schedule, but flat renewals are possible with negotiation
No published price escalation schedule; multiple long-term users report consistent annual price increases over multi-year subscriptions
Can downgrade
No
—
Based on 5 verified sources (Vendr · TrustRadius · BBB)
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
Trustpilot
1/5 (1)
Best for
Small businesses with single data center needing cloud-native backup
Watch out
Complex and opaque pricing model
Trustpilot
1.5/5 (22)
Best for
Budget-conscious users needing basic unlimited backup for one computer
Watch out
Restore speeds intentionally throttled to 100-150KB/s, making full restores take months for large datasets
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit Druva pricing
Discount programs →
Visit Carbonite pricing
Discount programs →
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Backup & Recovery

Druva

$3–$12
/month
5 plans
Full pricing breakdown →
VS
Backup & Recovery

Carbonite

$4.91–$83.33
/month
6 plans
Full pricing breakdown →

Druva and Carbonite both operate in the backup & recovery category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Druva Carbonite
Phoenix Business $7 /resource $4.91 /month
Phoenix Enterprise Custom $6.99 /month
Data Center Enterprise Plus Custom $8.74 /month
Microsoft 365 Backup $4 /user $24 /month
Endpoint Backup $8 /device $50 /month
Safe Server Ultimate — $83.33 /month

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

Druva

8 scenarios
$140/month (~$7/server)
Small Business (20 servers)
$400/month (~$4/user)
Microsoft 365 (100 users)
$1,600/month (~$8/device)
Remote Workforce (200 laptops)
See all 8 scenarios →

Carbonite

7 scenarios
$71.99/year ($4.91/month)
Single Home Computer
$111.99/year ($6.99/month)
Home User with External Drive
$287.99/year
Small Office (10 computers)
base + storage if needed
See all 7 scenarios →

Market Intelligence

Druva

Median annual cost
$41,634
Average negotiated discount
13%
Based on
22 deals

Carbonite

Median annual cost
$600
Based on
47 deals

What Users Say

Druva

Trustpilot
1/5 (1)
Top complaints
  • Complex and opaque pricing model
  • Slow restore speeds for cloud backups
  • Unstable UI requiring frequent support intervention

Carbonite

Trustpilot
1.5/5 (22)
Top complaints
  • Restore speeds intentionally throttled to 100-150KB/s, making full restores take months for large datasets
  • Customer support only available Monday-Friday 9am-6pm Eastern; unreachable on weekends and evenings
  • Strict 30-day refund policy enforced on multi-year prepaid subscriptions regardless of product failure or compatibility issues

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Druva 4 hidden costs

medium
Retention Storage Charges 10-20% of license costs
medium
Slow Restore Performance $5,000-$15,000
medium
Complex Credit-Based Pricing Model 5-15% of license costs
low
Unstable UI and Backend Issues $2,000-$5,000
See all Druva hidden costs →

Carbonite 7 hidden costs

critical
Large Files Automatically Excluded from Backup Complete data loss for files above size threshold
medium
Single Computer and Drive Coverage Limitation $4.91-$24/month per additional computer requiring backup
critical
Intentional Restore Speed Throttling 20-40% of license costs in lost productivity; may require purchasing alternative recovery solutions
high
NAS Device Backup Requires Expensive Server Plan Upgrade $50-$83.33/month for server plan if NAS backup is required
high
Strict 30-Day Refund Window on Multi-Year Subscriptions $58-$300 in unrecoverable prepaid subscription costs depending on plan and term length
See all Carbonite hidden costs →

Contract Terms

Term Druva Carbonite
Auto-renewal Yes Yes
Cancellation Typically requires notice before renewal 30-day refund window from purchase date; cancellation requires contacting support directly with no self-service path
Minimum commitment 1 year Annual for personal plans (Safe Basic, Safe Plus, Safe Prime); monthly available for business plans
Price escalation No published schedule, but flat renewals are possible with negotiation No published price escalation schedule; multiple long-term users report consistent annual price increases over multi-year subscriptions
Can downgrade No —

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Druva

Carbonite

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