Veeam vs Carbonite Pricing (2026)
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25 seats

Veeam vs Carbonite

Backup & Recovery pricing comparison · 2026

Veeam pricing ranges from $0–$450/month, while Carbonite ranges from $4.91–$83.33/month. Carbonite is typically 95% more affordable, though your actual cost depends on tier and team size.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Compare
2 products · Backup & Recovery
Side-by-side · live
Veeam
Veeam is the market-leading backup and recovery platform for virtualized and cloud environ
verified 8d ago
$350 $600
View pricing →
Carbonite
Carbonite, now owned by OpenText, provides cloud backup solutions for consumers and small
verified 6w ago
$350 $600
View pricing →
Verdict · Vendr median · year 1
Veeam saves $250 vs Carbonite · 25 seats
Cheapest $350
Spread 42%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Pricing model unknown
Pricing model unknown
no public list price found
Safe Plus
$2.1K/yr
year 1 license · $7/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
↓ Lowest median
Median annual
$350/yr
Vendr · n=28
Median annual
$600/yr
Vendr · n=47
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 22 sourced facts
16 hidden-cost · 4 contract · Vendr median · 1 review platform
Last verified 1w ago
Confidence High confidence
Sources 21 sourced facts
16 hidden-cost · 3 contract · Vendr median · 1 review platform
Last verified 1mo ago
Confidence Medium confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
5 documented
  • Storage Infrastructure Costs
    15-40% of license costs
    2 sources
  • Late Renewal Penalties
    25% of renewal cost penalty plus back-pay for lapsed years
    1 source
  • Annual Price Increases on Renewal
    20-30% annual price increase
    3 sources
  • Microsoft 365 Backup Costs Significantly Higher
    $0.70-$1.50/user/month
    3 sources
  • Cloud Connect Partner Storage Add-On Costs
    10-25% of license costs
    2 sources
5 documented
  • Large Files Automatically Excluded from Backup
    Complete data loss for files above size threshold
    3 sources
  • Single Computer and Drive Coverage Limitation
    $4.91-$24/month per additional computer requiring backup
    2 sources
  • Intentional Restore Speed Throttling
    20-40% of license costs in lost productivity; may require purchasing alternative recovery solutions
    4 sources
  • NAS Device Backup Requires Expensive Server Plan Upgrade
    $50-$83.33/month for server plan if NAS backup is required
    1 source
  • Strict 30-Day Refund Window on Multi-Year Subscriptions
    $58-$300 in unrecoverable prepaid subscription costs depending on plan and term length
    2 sources
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

Veeam
Carbonite
Auto-renewal
Yes
Yes
Cancellation
30-day refund window from purchase date; cancellation requires contacting support directly with no self-service path
Commitment
1 year
Annual for personal plans (Safe Basic, Safe Plus, Safe Prime); monthly available for business plans
Price escalation
20-30% annual uplift reported by users; Veeam uses an incumbency program tying best pricing to the original reseller. Customers report being quoted higher prices until threatening to leave, at which point pricing is reduced. Third-party Cloud Connect Partners have also been reported to raise rates 30%+ unilaterally mid-contract.
No published price escalation schedule; multiple long-term users report consistent annual price increases over multi-year subscriptions
Can downgrade
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
Trustpilot
1.3out of 5 (10)
Best for
Small businesses and home labs needing enterprise-grade backup for limited workloads
Watch out
Aggressive sales emails after installing Community Edition; does not honor unsubscribe requests
Trustpilot
1.5out of 5 (22)
Best for
Budget-conscious users needing basic unlimited backup for one computer
Watch out
Restore speeds intentionally throttled to 100-150KB/s, making full restores take months for large datasets
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Backup & Recovery

Veeam

$0–$450
/month
5 plans · Free tier
Full pricing breakdown →
VS
Backup & Recovery

Carbonite

$4.91–$83.33
/month
6 plans
Full pricing breakdown →

Veeam and Carbonite both operate in the backup & recovery category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Veeam Carbonite
Community Edition Free /month $4.91 /month
Standard (VUL) Custom $6.99 /month
Advanced (VUL) Custom $8.74 /month
Premium (VUL) Custom $24 /month
Backup Essentials (SMB) Custom $50 /month
Safe Server Ultimate $83.33 /month

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

Veeam

8 scenarios
$0/year
Small Business (10 VMs)
completely free
$12,500/year
Mid-Size Company (50 workloads)
for licenses + cloud storage costs
$175,000/year
Enterprise (500 workloads)
licenses + ~$6,000/year storage
See all 8 scenarios →

Carbonite

7 scenarios
$71.99/year ($4.91/month)
Single Home Computer
$111.99/year ($6.99/month)
Home User with External Drive
$287.99/year
Small Office (10 computers)
base + storage if needed
See all 7 scenarios →

Market Intelligence

Veeam

Median annual cost
$350
Based on
28 deals

Carbonite

Median annual cost
$600
Based on
47 deals

What Users Say

Veeam

Trustpilot
1.3out of 5 (10)
Top complaints
  • Aggressive sales emails after installing Community Edition; does not honor unsubscribe requests
  • Steep annual price increases of 20-30% at renewal with little negotiating room from direct reps
  • Late renewal penalties: charged for lapsed years plus a 25% penalty fee

Carbonite

Trustpilot
1.5out of 5 (22)
Top complaints
  • Restore speeds intentionally throttled to 100-150KB/s, making full restores take months for large datasets
  • Customer support only available Monday-Friday 9am-6pm Eastern; unreachable on weekends and evenings
  • Strict 30-day refund policy enforced on multi-year prepaid subscriptions regardless of product failure or compatibility issues

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Veeam 8 hidden costs

high
Storage Infrastructure Costs 15-40% of license costs
critical
Late Renewal Penalties 25% of renewal cost penalty plus back-pay for lapsed years
high
Annual Price Increases on Renewal 20-30% annual price increase
high
Microsoft 365 Backup Costs Significantly Higher $0.70-$1.50/user/month
medium
Cloud Connect Partner Storage Add-On Costs 10-25% of license costs
See all Veeam hidden costs →

Carbonite 7 hidden costs

critical
Large Files Automatically Excluded from Backup Complete data loss for files above size threshold
medium
Single Computer and Drive Coverage Limitation $4.91-$24/month per additional computer requiring backup
critical
Intentional Restore Speed Throttling 20-40% of license costs in lost productivity; may require purchasing alternative recovery solutions
high
NAS Device Backup Requires Expensive Server Plan Upgrade $50-$83.33/month for server plan if NAS backup is required
high
Strict 30-Day Refund Window on Multi-Year Subscriptions $58-$300 in unrecoverable prepaid subscription costs depending on plan and term length
See all Carbonite hidden costs →

Contract Terms

Term Veeam Carbonite
Auto-renewal Yes Yes
Cancellation 30-day refund window from purchase date; cancellation requires contacting support directly with no self-service path
Minimum commitment 1 year Annual for personal plans (Safe Basic, Safe Plus, Safe Prime); monthly available for business plans
Price escalation 20-30% annual uplift reported by users; Veeam uses an incumbency program tying best pricing to the original reseller. Customers report being quoted higher prices until threatening to leave, at which point pricing is reduced. Third-party Cloud Connect Partners have also been reported to raise rates 30%+ unilaterally mid-contract. No published price escalation schedule; multiple long-term users report consistent annual price increases over multi-year subscriptions

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