HubSpot CRM vs Freshsales Pricing (2026)
Compare / HubSpot CRM vs Freshsales
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Team size
25 seats

HubSpot CRM vs Freshsales

CRM pricing comparison · 2026

HubSpot CRM pricing ranges from $0–$150/user/month, while Freshsales ranges from $0–$83/user/month. Freshsales is typically 22% more affordable, though your actual cost depends on tier and team size.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Visit HubSpot pricing
Free plan limits → Discount programs →
Visit Freshsales pricing
Free plan limits → Discount programs →
Compare
2 products · CRM
Side-by-side · live
HubSpot CRM
HubSpot CRM pricing ranges from free to $150 per seat per month as of March 2026.
verified 18d ago
$570 $26K
View pricing →
Freshsales
Freshsales is an AI-powered CRM from Freshworks designed for high-velocity sales teams tha
verified 27d ago
$570 $26K
View pricing →
Verdict · Vendr median · year 1
Freshsales saves $26K vs HubSpot · 25 seats
Cheapest $570
Spread 98%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Professional
$30K/yr
year 1 license · $100/seat
Pro
$14K/yr
year 1 license · $47/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
Median annual
$26K/yr
Vendr · n=804 avg 18% negotiated
↓ Lowest median
Median annual
$570/yr
Vendr · n=28
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 18 sourced facts
12 hidden-cost · 2 contract · Vendr median · 3 review platforms
Last verified 2w ago
Confidence High confidence
Sources 12 sourced facts
6 hidden-cost · 3 contract · Vendr median · 2 review platforms
Last verified 3w ago
Confidence High confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
5 documented
  • Tiered Feature Paywalls and Rapid Price Escalation
    $3,000-$10,000+ annually in forced upgrades
    4 sources
  • Mandatory Onboarding and Implementation Fees
    $5,000-$15,000 in implementation costs
    1 source
  • Email Deliverability and Technical Issues
    5-10% of license costs
    1 source
  • Restrictive Annual Contract Terms
    $3,000-$50,000 depending on plan
    2 sources
  • Free Tier Data Lockout
    $240-$1,800 annual forced upgrade cost
    1 source
4 documented
  • Calling Credits Not Included in Growth Plan
    $20-50/month for calling credits
    1 source
  • Difficult Subscription Cancellation
    Ongoing monthly charges until cancellation is processed
    2 sources
  • No Refunds for Self-Initiated Purchases
    $18-83/month lost if plan doesn't meet needs
    2 sources
  • Charges for Trial Support Users
    $15-83/user/month for unrequested test accounts
    1 source
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

HubSpot
Freshsales
Auto-renewal
Yes
Yes
Cancellation
Must provide notice before annual renewal; difficult to cancel mid-contract
Must request before renewal, but cancellation process may take months
Commitment
1 year
✓ Monthly or annual billing cycles
Price escalation
—
No published schedule
Can downgrade
No
No
Based on 5 verified sources (Vendr · TrustRadius · BBB)
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
TrustRadius
8.4/5 (5,358)
Trustpilot
1.8/5 (1,040)
G2
4.4/5 (12,400)
Best for
Small teams getting started with basic sales tools
Watch out
Feature paywalls and expensive tier pricing
TrustRadius
8.6/5 (139)
Trustpilot
2.1/5 (23)
Best for
Solopreneurs and very small teams getting started
Watch out
Billing and cancellation issues - unable to cancel subscriptions, continued charges
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit HubSpot pricing
Free plan limits → Discount programs →
Visit Freshsales pricing
Free plan limits → Discount programs →
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
CRM

HubSpot CRM

$0–$150
/user/month
4 plans · Free tier
Full pricing breakdown →
VS
CRM

Freshsales

$0–$83
/user/month
4 plans · Free tier
Full pricing breakdown →

HubSpot CRM and Freshsales both operate in the crm category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan HubSpot CRM Freshsales
Free Free /user/month Free /user/month
Starter $20 /seat/month $18 /user/month
Professional $100 /seat/month $47 /user/month
Enterprise $150 /seat/month $83 /user/month

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

HubSpot CRM

6 scenarios
$10,500 Year 1 ($6,000 licenses + $1,500 onboarding + $3,000 integrations)
Small Team (5 users, Professional)
$54,300 Year 1 ($30,000 Sales Hub + $10,800 Marketing Hub + $1,500 onboarding + $12,000 implementation)
Mid-Market (25 users, Professional)
$121,500 Year 1 ($90,000 Sales Hub + $18,000 Marketing Hub + $3,500 onboarding + $10,000 implementation)
Enterprise (50 users, Enterprise)
See all 6 scenarios →

Freshsales

2 scenarios
$390/month ($4,680/year)
10-Person Sales Team
$2,450/month ($29,400/year with AI add-ons)
25-Person Enterprise Team

Market Intelligence

HubSpot CRM

Median annual cost
$26,275
Average negotiated discount
18%
Based on
804 deals

Freshsales

Median annual cost
$570
Based on
28 deals

What Users Say

HubSpot CRM

G2
4.4/5 (12,400)
Trustpilot
1.8/5 (1,040)
TrustRadius
8.4/10 (5,358)
Top complaints
  • Feature paywalls and expensive tier pricing
  • Restrictive annual contracts with no flexibility
  • Email deliverability issues and spam problems

Freshsales

Trustpilot
2.1/5 (23)
TrustRadius
8.6/10 (139)
Top complaints
  • Billing and cancellation issues - unable to cancel subscriptions, continued charges
  • Poor customer support - unresponsive or unhelpful technical support
  • Misleading sales promises - features don't work as advertised

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

HubSpot CRM 6 hidden costs

high
Tiered Feature Paywalls and Rapid Price Escalation $3,000-$10,000+ annually in forced upgrades
medium
Mandatory Onboarding and Implementation Fees $5,000-$15,000 in implementation costs
high
Email Deliverability and Technical Issues 5-10% of license costs
critical
Restrictive Annual Contract Terms $3,000-$50,000 depending on plan
critical
Free Tier Data Lockout $240-$1,800 annual forced upgrade cost
See all HubSpot CRM hidden costs →

Freshsales 4 hidden costs

high
Calling Credits Not Included in Growth Plan $20-50/month for calling credits
critical
Difficult Subscription Cancellation Ongoing monthly charges until cancellation is processed
high
No Refunds for Self-Initiated Purchases $18-83/month lost if plan doesn't meet needs
medium
Charges for Trial Support Users $15-83/user/month for unrequested test accounts
See all Freshsales hidden costs →

Contract Terms

Term HubSpot CRM Freshsales
Auto-renewal Yes Yes
Cancellation Must provide notice before annual renewal; difficult to cancel mid-contract Must request before renewal, but cancellation process may take months
Minimum commitment 1 year Monthly or annual billing cycles
Price escalation — No published schedule
Can downgrade No No

Continue researching

HubSpot CRM

Freshsales

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