TeamUp vs Zen Planner Pricing | Costbench
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TeamUp vs Zen Planner

Gym & Fitness Management pricing comparison · 2026

TeamUp pricing ranges from $119–$119/month, while Zen Planner ranges from $99–$348/month. These products use different pricing models (Per-seat subscription vs ), so a direct price comparison isn't meaningful — costs depend on usage volume and mix.

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2 products · Gym & Fitness Management
Side-by-side · live
T
TeamUp
Gym & Fitness Management pricing intelligence
verified 7w ago
$36K $59K
View pricing →
Zen Planner
Zen Planner pricing starts at $99/month for the Studio plan, with the Essentials plan at $
verified 6w ago
$36K $59K
View pricing →
Verdict · list-price math · year 1
TeamUp saves $24K vs Zen · 25 seats
Cheapest $36K
Spread 40%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
0–100 Active Customers
$36K/yr
year 1 license · $119/seat
Essentials
$59K/yr
year 1 license · $198/seat
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 8 sourced facts
5 hidden-cost · 1 contract · 2 review platforms
Last verified 1mo ago
Confidence Medium confidence
Sources 9 sourced facts
6 hidden-cost · 1 contract · 2 review platforms
Last verified 1mo ago
Confidence Medium confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
5 documented
  • Credit Card Transaction Fees
    2.69% + $0.40
    1 source
  • Non-Qualified Surcharge
    1.51%
    1 source
  • ACH Batch Fees
    $0.85
    1 source
  • Monthly PCI Program Fee
    $5.95
    1 source
  • Non-Sufficient Funds (NSF) Fee
    $25.00
    1 source
5 documented
  • Branded Mobile App
    $39 per month
    1 source
  • Website Builder
    $99 per month, $499
    1 source
  • Marketing Automation (Engage)
    $249 per month or $299 per month, $300
    1 source
  • EMV Reader Hardware
    $39 to $59 per month
    1 source
  • Payment Processing Fee (Non-preferred)
    $20 per month
    1 source
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

TeamUp
Zen
Auto-renewal
Yes
Cancellation
Generally no notice period required, but one source indicates 7 days' notice.
30 days' notice
Commitment
If a payment plan includes a minimum commitment period, customers cannot cancel before it is complete.
month-to-month, or 12-month commitment for annual contracts
Price escalation
Up to 20% reported by one user; pricing also scales with the number of active customers.
Can downgrade
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
Trustpilot
4.3out of 5 (68)
G2
4.8out of 5 (343)
Best for
Small fitness studios and gyms with up to 100 active customers per month
Watch out
Booking Issues: Users have faced challenges with the system's effectiveness in managing facility reservations.
Trustpilot
1.7out of 5 (317)
G2
4.3out of 5 (94)
Best for
Small studios and martial arts schools
Watch out
Outdated features and poor communication
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Gym & Fitness Management

TeamUp

$119–$119
/month
1 plan
Full pricing breakdown →
VS
Gym & Fitness Management

Zen Planner

$99–$348
/month
3 plans
Full pricing breakdown →

Different Pricing Models

Direct price comparison isn't meaningful here — TeamUp uses Per-seat subscription pricing while Zen Planner uses pricing. Your actual cost will depend on usage volume, team size, or both. Here's each product in its native unit.

Per-seat subscription

TeamUp

$119–$119 / month
See full TeamUp pricing →
vs

Zen Planner

$99–$348 / month
See full Zen Planner pricing →

Plan-by-Plan Pricing

Plan TeamUp Zen Planner
0–100 Active Customers $119 /month $99 /month
Essentials $198 /month
Ultimate $348 /month

What Users Say

TeamUp

G2
4.8out of 5 (343)
Trustpilot
4.3out of 5 (68)
Top complaints
  • Booking Issues: Users have faced challenges with the system's effectiveness in managing facility reservations.
  • Limited Features/Clunky Interface: Some users mentioned a clunky interface during bulk editing of session timetables, making it less efficient. Additionally, a user wished for easier reporting on attendance and revenue trends with graphical displays. Another user noted that TeamUp doesn't prevent customers from taking out multiple subscriptions.
  • Poor Customer Support: A few users expressed frustration over slow responses from customer support.

Zen Planner

G2
4.3out of 5 (94)
Trustpilot
1.7out of 5 (317)
Top complaints
  • Outdated features and poor communication
  • Glitches and incorrect system updates
  • Limited functionality and quirks with the app/widgets

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

TeamUp 5 hidden costs

medium
Credit Card Transaction Fees 2.69% + $0.40
medium
Non-Qualified Surcharge 1.51%
low
ACH Batch Fees $0.85
low
Monthly PCI Program Fee $5.95
high
Non-Sufficient Funds (NSF) Fee $25.00
See all TeamUp hidden costs →

Zen Planner 6 hidden costs

medium
Branded Mobile App $39 per month
high
Website Builder $99 per month, $499
high
Marketing Automation (Engage) $249 per month or $299 per month, $300
medium
EMV Reader Hardware $39 to $59 per month
medium
Payment Processing Fee (Non-preferred) $20 per month
See all Zen Planner hidden costs →

Contract Terms

Term TeamUp Zen Planner
Auto-renewal Yes
Cancellation Generally no notice period required, but one source indicates 7 days' notice. 30 days' notice
Minimum commitment If a payment plan includes a minimum commitment period, customers cannot cancel before it is complete. month-to-month, or 12-month commitment for annual contracts
Price escalation Up to 20% reported by one user; pricing also scales with the number of active customers.

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