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Chatbase costs Free to $500 per month as of May 2026. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Chatbase true cost runs 70% above the listed $0-$500/month price as of May 2026. For a 25-person team, expect ~$76,500 in year-one costs vs the $45,000 base license. Key hidden costs: credit-based pricing creates unpredictable costs: advanced ai models like gpt-4 consume 20 credits per response while gpt-4o mini uses 10 credits -- a high-traffic bot using gpt-4 will exhaust the pro plan's 40,000 credits in just 2,000 conversations, forcing expensive overages at $12-14 per 1,000 credits, remove branding costs $39-199/month: the 'powered by chatbase' badge appears on all plans -- removing it costs $39/month on standard and pro, or up to $199/month depending on tier, nearly the price of an entire standard plan subscription, custom domain is a paid add-on at $59/month: even on the standard plan ($150/month), using a custom domain for your chatbot costs an additional $59/month, bringing the effective cost to $209/month -- competitors like botpress include this in their plans. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

Credit-based pricing creates unpredictable costs: Advanced AI models like GPT-4 consume 20 credits per response while GPT-4o Mini uses 10 credits -- a high-traffic bot using GPT-4 will exhaust the Pro plan's 40,000 credits in just 2,000 conversations, forcing expensive overages at $12-14 per 1,000 credits

2

Remove branding costs $39-199/month: The 'Powered by Chatbase' badge appears on all plans -- removing it costs $39/month on Standard and Pro, or up to $199/month depending on tier, nearly the price of an entire Standard plan subscription

3

Custom domain is a paid add-on at $59/month: Even on the Standard plan ($150/month), using a custom domain for your chatbot costs an additional $59/month, bringing the effective cost to $209/month -- competitors like Botpress include this in their plans

4

Auto-recharge credits at premium rates: When credits run out, auto-recharge kicks in at $14 per 1,000 credits (or $12/1,000 as a manual add-on), which is significantly more expensive per-credit than what's included in plan pricing

5

Extra AI agents cost $7/month each: All plans cap the number of AI agents (1 on Hobby, 2 on Standard, 3 on Pro) -- adding more costs $7/agent/month, which adds up quickly for businesses needing specialized bots for different departments

6

No free trial for paid features: Chatbase does not offer a free trial of premium features -- you must commit to a paid plan to test advanced models, integrations, and AI Actions, making it harder to evaluate before purchasing

Example: True Cost for 25 Users

License (25 × $150 × 12) $45,000/yr
Implementation (one-time) +$15,000–$50,000
Premium Support (20%) +$9,000/yr
Training (25 × $500) +$12,500
Admin (part-time) +$15,000–$25,000/yr
Estimated Year 1 Total ~$76,500
That's roughly 1.7× the advertised license price. The median Chatbase contract is $300/yr across 4 Vendr purchases.