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Weave costs $249 to $249 per per month as of July 2026, with 4 plans available. Plan: Pro at $249/per month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Weave offers 4 pricing tiers: Pro, Elite, Ultimate, Enterprise. Paid plans include Pro at $249/per month. The Elite plan is growing practices wanting online scheduling, digital forms, and expanded patient engagement.

Last verified: | Sources: 1 pricing pages and reviews
Know Before You Buy — Explore Weave

Weave lists $249-$249/per month, but hidden costs like implementation and support add to the total as of July 2026. Key hidden costs: implementation & setup fee, contract lock-in & early termination fees, onboarding and phone number porting issues. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

Implementation & Setup Fee

high onboarding

Weave charges a one-time setup fee of $500-$750 for implementation, onboarding, and phone configuration. Some users report being charged more than initially quoted for service initiation.

bbb

Pulling money from my account greater than what was specified in the contract for service initiation costs

2

Contract Lock-In & Early Termination Fees

high contract

Despite marketing month-to-month billing, multiple users report being locked into multi-year contracts with financial penalties for cancellation. Weave may bind customers to contracts through specific dates with termination fees.

bbb

Weave considers me bound to a contract through December 30, 2026, and that cancellation would carry financial penalties

trustpilot

There is no direct or clear way on how to cancel your subscription - you have to call CS and they will tell you that someone will call you back

3

Onboarding and Phone Number Porting Issues

high implementation

Customers report costly disruptions during onboarding, including weeks without working phone lines, caller ID showing as spam, and incomplete phone number porting. These disruptions directly impact business revenue and require significant time to remediate.

trustpilot

I would strongly caution people about this company. They took over a week to get our phone lines transfered. I run a large business and we were without a working phone for over a week and a half... I lost thousands of dollars because of the incompetency of this company not knowing how to switch over a phone number.

trustpilot

when our primary business number was ported, it was not configured correctly. As a result, for nearly two weeks, callers received a message stating that our number was not assigned.

4

Feature Unbundling & Price Increases

medium add-on

Users report features being separated from existing plans and moved to higher tiers, resulting in higher bills than originally agreed. Prices may exceed initial quotes once fully onboarded.

bbb

I'm paying for so many features that we don't and will never need, and the bill is higher than what I had initially agreed to

5

Unclear and Repeated Billing Charges

high addon

Multiple customers report confusing billing practices, repeated charges after cancellation, and charges continuing after service termination. Customers have difficulty understanding what was billed, credited, or corrected.

trustpilot

During the first months, we were promised three free months of service, but that was not honored as expected. Some charges were later removed, but because of the repeated and confusing charges, it has still been difficult to clearly understand what was billed, credited, or corrected.

trustpilot

Weave has made communication with our patients so much easier... After porting our phone number to another provider and being informed that our account would be closed, we are continuing to be billed for services we are no longer using.

6

Early Cancellation Fees and Contract Lock-In

critical compliance

Weave locks customers into contracts with significant early cancellation fees. One practice reported a $1,600 credit was promised to cover an early cancellation fee from a prior provider but was never issued. Cancellation requires calling customer support with no online option.

trustpilot

Prior to the transfer, I was assured that a credit of $1,600 would be provided to cover the early cancellation fee incurred with our previous provider; however, this credit has not been issued.

trustpilot

There is no direct or clear way on how to cancel your subscription - you have to call CS and they will tell you that someone will call you back.

7

Paying for Dual Phone Services During Transition

medium migration

Customers report that Weave only ports the main phone number and fax but not all lines, resulting in having to pay both Weave and their original phone company simultaneously during the transition period.

trustpilot

They lie and tell you that they are porting all your telephone numbers but they only port your main telephone number and fax. So now you are paying Weave and your original phone company.

8

Integration Failures with EMR Systems

high integration

Weave promises EMR integration but customers report it either doesn't work as advertised or breaks after working for an extended period, requiring costly workarounds and support escalations.

trustpilot

Lied about integration of systems and took our money and said it was not their responsibility to verify systems

trustpilot

The medical history autofill into our digital forms (integrated with Open Dental) was functioning perfectly for over a year and a half, and then it simply stopped.

9

Hardware VoIP Phone Requirements

medium implementation

Weave requires VoIP hardware phones as part of the service, adding equipment costs and potential faxing workflow changes since documents must go through the app rather than directly from copiers.

trustpilot

You can't just go to your copier and fax documents without going through the app.

10

Auto-Renewal Without Notice

high addon

Weave contracts auto-renew for additional annual terms without adequate warning. Multiple customers report discovering their contract had renewed for another year when they attempted to cancel, trapping them in service they no longer want.

trustpilot

We waited our 1 year contract to expire only to be told it autorenewed for another year. They still have not be able to correct their issues, especially with the app.

11

Opaque Cancellation Process

high support

Weave does not provide a self-service cancellation option on their website or app. Customers must call customer service, are placed on extended holds, and report being passed between departments with no resolution. Multiple reviews indicate the process is deliberately made difficult.

trustpilot

There is no direct or clear way on how to cancel your subscription - you have to call CS and they will tell you that someone will call you back. Everything they do seems to be so opaque, as to leave you wondering what actual value they provide you as a service.

trustpilot

There is no way to cancel your account on the website. The chat function refers you to the customer service number. They answer and then put you through to a customer service team, and then you just stay on hold.

12

Continued Billing After Service Termination

critical overage

Multiple customers report being charged after canceling or porting their phone numbers to another provider. Weave allegedly blocks the number porting process and continues billing even after service is no longer in use.

trustpilot

After porting our phone number to another provider and being informed that our account would be closed, we are continuing to be billed for services we are no longer using. We were told a reimbursement was being processed, yet additional charges continued to appear.

trustpilot

If you are unhappy with Weave, it is virtually impossible to get your phone numbers back. They literally block the process of porting your numbers back so they can continue to bill you.

13

Hardware Integration Costs

medium implementation

Weave requires VoIP phones and hardware integration for full functionality. Some customers report issues with wireless phone connectivity, requiring physical hardware setup that may involve additional equipment costs beyond the software subscription.

trustpilot

I went from phone turning off and not reconnecting nightly after they told me it would work wirelessly.

14

Onboarding and Transition Downtime Costs

critical implementation

Multiple customers report experiencing extended downtime during onboarding — in some cases over a week without functioning phone lines. For healthcare practices, this directly impacts revenue and patient care.

trustpilot

I lost thousands of dollars because of the incompetency of this company not knowing how to switch over a phone number.

trustpilot

I strongly caution people about this company. They took over a week to get our phone lines transfered. I run a large business and we were without a working phone for over a week and a half.

15

Early Termination Fee (from Prior Provider)

medium migration

Switching to Weave may trigger early cancellation fees with the prior phone provider. At least one customer was promised a credit to cover this cost by Weave, which was never honored.

trustpilot

Prior to the transfer, I was assured that a credit of $1,600 would be provided to cover the early cancellation fee incurred with our previous provider; however, this credit has not been issued.

16

Spam Caller ID Remediation

high support

Multiple customers report that after switching to Weave, their business number was flagged as spam by phone carriers. Resolving this requires completing a multi-step process with carriers and may take weeks, impacting the ability to reach patients and clients.

trustpilot

my caller ID showed as spam to my elderly/disabled clients, which means no one will answer my call unless it was saved in their phones, then weave made me complete this 5-step process with the phone carriers to make my business number that was not spam before them for 2.5 years, become not spam again.

Frequently Asked Questions

01 What hidden costs should I budget for with Weave?

Beyond the license fee, budget for: Implementation & Setup Fee ($500-$750 one-time); Contract Lock-In & Early Termination Fees (Varies by contract length); Onboarding and Phone Number Porting Issues (5-20% of license costs); Feature Unbundling & Price Increases (10-30% above quoted price); Unclear and Repeated Billing Charges (5-15% of license costs); Early Cancellation Fees and Contract Lock-In ($1,000-$5,000); Paying for Dual Phone Services During Transition ($100-$500/month); Integration Failures with EMR Systems (10-25% of license costs); Hardware VoIP Phone Requirements ($200-$1,000); Auto-Renewal Without Notice (10-20% of annual license costs); Opaque Cancellation Process (5-15% of license costs in wasted time and continued billing); Continued Billing After Service Termination ($500-$4,000); Hardware Integration Costs ($500-$2,000); Onboarding and Transition Downtime Costs ($1,000-$10,000); Early Termination Fee (from Prior Provider) ($500-$2,000); Spam Caller ID Remediation (5-10% of license costs in remediation time). Exact totals depend on your deployment size and negotiated terms.

02 Does Weave charge for implementation?

Weave implementation is not included in the license cost. Customers report costly disruptions during onboarding, including weeks without working phone lines, caller ID showing as spam, and incomplete phone number porting. These disruptions directly impact business revenue and require significant time to remediate. Estimated impact: 5-20% of license costs.

03 How much does Weave support cost?

Weave does not provide a self-service cancellation option on their website or app. Customers must call customer service, are placed on extended holds, and report being passed between departments with no resolution. Estimated impact: 5-15% of license costs in wasted time and continued billing.

04 Are there overage or storage costs with Weave?

Multiple customers report being charged after canceling or porting their phone numbers to another provider. Weave allegedly blocks the number porting process and continues billing even after service is no longer in use. Estimated impact: $500-$4,000.

05 What add-ons cost extra with Weave?

Key add-on costs include: Feature Unbundling & Price Increases (10-30% above quoted price).

Now You Know the Real Cost — Explore Weave

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