Quick Answer
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Bitrix24 CRM costs Free to $499 per organization/month as of May 2026. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
Last verified: | Sources: 3 pricing pages and reviews
+-100% above list price
Know Before You Buy — Try Bitrix24 CRM Free

Bitrix24 CRM true cost runs -100% above the listed $0-$499/organization/month price as of May 2026. For a 25-person team, expect ~$62 in year-one costs vs the $55,950 base license. Key hidden costs: telephony credits for outbound calling: pay-per-minute charges vary by destination, storage overages: additional fees when exceeding plan storage limits, forced tier upgrades: must upgrade entire plan for additional users beyond limits. Verified from 3 sources by CostBench.

Hidden Costs Breakdown

1

Telephony credits for outbound calling: Pay-per-minute charges vary by destination

2

Storage overages: Additional fees when exceeding plan storage limits

3

Forced tier upgrades: Must upgrade entire plan for additional users beyond limits

4

Marketplace apps: Third-party integrations require additional purchases

5

Premium support: Higher-tier plans include priority support, lower tiers have standard support

Example: True Cost for 25 Users

License (25 × $186.5 × 12) $55,950/yr
Implementation (one-time) +$15,000–$50,000
Premium Support (20%) +$11,190/yr
Training (25 × $500) +$12,500
Admin (part-time) +$15,000–$25,000/yr
Estimated Year 1 Total ~$62
That's roughly 0.0× the advertised license price. The median Bitrix24 CRM contract is $588/yr across 44 Vendr purchases.
Now You Know the Real Cost — Try Bitrix24 CRM Free