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Estimate

ADP Workforce Now uses custom pricing as of July 2026 with 3 plans available. Contact ADP Workforce Now directly for a personalized quote. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

ADP Workforce Now offers 3 pricing tiers: Select, Plus, Premium. The Plus plan is companies that need benefits administration alongside payroll.

Last verified: | Sources: 1 pricing pages and reviews
Know Before You Buy — Request ADP Workforce Now Pricing

ADP Workforce Now uses custom pricing, and hidden costs like implementation and support add to the quoted price as of July 2026. Contact the vendor for a quote. Hidden costs like implementation and support add significantly to the total. Key hidden costs: overall cost gap, cancellation fees and difficulty exiting, hidden service fees and non-transparent pricing. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

Overall Cost Gap

critical overage

The gap between an initial quote and the real annual cost for ADP Workforce Now can range from 30% to 50% for companies with 50 to 500 employees.

industry

The gap between an initial quote and the real annual cost for ADP Workforce Now can range from 30% to 50% for companies with 50 to 500 employees.

2

Cancellation Fees and Difficulty Exiting

critical addon

Multiple users report extreme difficulty canceling ADP services, with some paying thousands of dollars in fees even after stopping use of the service. One user reported paying over $4,500 just to exit, including cancellation fees for retirement services and continued normal fees during the cancellation period.

trustpilot

It has taken me over a year to get them out of my pockets and I am not sure I have actually succeeded. I stopped using them in May of 2025 and I HOPE the last $258 bill came out this week. It has cost me over $4500 just to get rid of them. There is a huge cancellation fee for retirement services and you have to continue paying your normal fee during the cancellation period.

3

Hidden Service Fees and Non-Transparent Pricing

high addon

ADP's pricing structure includes numerous add-on fees that are not disclosed upfront. Users report being charged for services they didn't expect, with the platform described as 'designed to take fees.' Pricing is not publicly listed and requires speaking to a sales rep, making it difficult to budget accurately.

trustpilot

Everything about ADP is designed to take fees . Service awful , customer support awful. Tried to cx for 9 months . Only number that picks up is for payments !!!

reddit

ADP requires giving your info to get a quote, and then you'll end up getting major sales pressure. who knows if it's an affordable option (for your situation) without way more effort (and data handover) than their competitors require.

4

Implementation and Setup Costs

high implementation

Implementation is described as complex and error-prone. Multiple users report delayed setup, repeated document submissions, and payroll errors during the setup phase requiring significant time investment. Users report weeks of delay before being able to actually use the system.

trustpilot

Since switching 1 month ago it has been a nightmare. The gentleman who sold the story has been awful to work with-relaying incorrect information, not responding etc. They delayed us several weeks of actually starting to use the program which kept requiring we send the same documents, updated, because we had to continue to run payrolls using our prior system due to their delay.

5

Payroll Error Remediation Costs

critical support

Users report significant payroll errors including missed payments, incorrect withholdings, and tax filing failures. These errors require HR and management time to resolve and may result in regulatory penalties. One user reported only 161 of 416 expected checks being processed.

trustpilot

Our payroll department submitted a run for 416 pays. However, we only received 161 checks, and only half of our staff received their direct deposits. Despite our register and statistical summary confirming 416 pays, your support team suggested the error was on our end and could not provide a resolution.

trustpilot

In the first pay period I was shortened $400, I had a employee who received no pay, members can't log into the app, we can't see our pay stubs and I had employees that were overpaid.

6

Support Costs and Time Burden on HR Staff

high support

ADP's customer service is widely criticized, meaning internal HR staff must spend significant time troubleshooting issues that should be handled by support. Users describe being 'bounced' between departments without resolution, and the platform is described as requiring you to 'be your own support.'

trustpilot

I would never get ADP - if you work in HR avoid ADP at all costs. I have been working with them for almost 21 years and every year gets worse. Their customer service is terrible and every system within THEIR company, operates like a different company and you can't resolve any issue with one area, you get bumped to the next area and next area.

reddit

Do not use ADP if you are not comfortable being the support.

Frequently Asked Questions

01 What hidden costs should I budget for with ADP Workforce Now?

Beyond the license fee, budget for: Overall Cost Gap (30% to 50%); Cancellation Fees and Difficulty Exiting ($500-$5,000); Hidden Service Fees and Non-Transparent Pricing (10-20% of base license costs); Implementation and Setup Costs (5-15% of license costs); Payroll Error Remediation Costs (5-25% of license costs); Support Costs and Time Burden on HR Staff (5-15% of license costs). Exact totals depend on your deployment size and negotiated terms.

02 Does ADP Workforce Now charge for implementation?

ADP Workforce Now implementation is not included in the license cost. Implementation is described as complex and error-prone. Multiple users report delayed setup, repeated document submissions, and payroll errors during the setup phase requiring significant time investment. Estimated impact: 5-15% of license costs.

03 How much does ADP Workforce Now support cost?

Users report significant payroll errors including missed payments, incorrect withholdings, and tax filing failures. These errors require HR and management time to resolve and may result in regulatory penalties. Estimated impact: 5-25% of license costs.

04 Are there overage or storage costs with ADP Workforce Now?

The gap between an initial quote and the real annual cost for ADP Workforce Now can range from 30% to 50% for companies with 50 to 500 employees.. Estimated impact: 30% to 50%.

05 What add-ons cost extra with ADP Workforce Now?

Add-on pricing for ADP Workforce Now varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

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