IT Service Management (ITSM) Software Pricing 2026
Compare pricing for 5 it service management (itsm) tools. Find the right software for your budget.
IT Service Management (ITSM) software pricing ranges from $0 to $169 per user/month in 2026. The typical cost is around $70/user/month across 5 popular tools. Top picks: BMC Helix ITSM (Free–Free/user/mo), ManageEngine ServiceDesk Plus ($13–$67/user/mo), ServiceNow ITSM ($50–$160/user/mo), and 2 more. 1 of 5 tools offer free tiers for small teams or limited use.
All IT Service Management (ITSM) Tools
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BMC Helix ITSM
Free–Free/month
ManageEngine ServiceDesk Plus
$13–$67/month
ServiceNow ITSM
$50–$160/month
SysAid
$79–$108/month
Zendesk Suite
$55–$169/monthNo matches
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IT Service Management (ITSM) Pricing FAQ
01 What is ITSM software?
ITSM (IT Service Management) software helps IT teams manage service requests, incidents, changes, and assets through ITIL-aligned workflows and self-service portals.
02 How much does ITSM software cost?
ITSM pricing ranges from $10-130/agent/month for cloud solutions. Enterprise platforms like ServiceNow start at $100+/user/month with custom pricing.