Quick Answer
Last verified:
High confidence

Zoho Projects costs Free to $15 per user/month as of July 2026, with 4 plans available including a free tier. Plans: Free (free), Premium at $5/user/month, Enterprise at $10/user/month, and Ultimate at $15/user/month. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Zoho Projects offers 4 pricing tiers: Free, Premium, Enterprise, Ultimate. A free plan is available. Paid plans include Premium at $5/user/month, Enterprise at $10/user/month, Ultimate at $15/user/month. The Premium plan is growing teams that need unlimited projects and advanced features.

Zoho Projects's sourced hidden costs add +90%–+210% on top of a $2,250/yr base license (about $4,275–$6,975/yr) as of July 2026. Key hidden costs: unexpected auto-renewal without easy cancellation, significant price increases at renewal, duplicate billing issues. Verified from 5 sources by CostBench.

Hidden Costs Breakdown

1

Unexpected Auto-Renewal Without Easy Cancellation

high addon

Multiple users report being charged automatically at renewal with no easy way to cancel subscriptions. Zoho's billing practices make it difficult to find cancellation options, and the company has a strict no-refund policy even when users did not intend to renew.

trustpilot

Its more then bad. We had an account with them and asked them to not renew the account...Surprice, surprice they did not remove our credit card and charged us 77$ as a renewal. We offcourse emailed the helpdesk that this is wrong and asked for a refund. Their reaction: Zoho as a policy do not refund ones it charged....

trustpilot

So Frustrating!! 1 week after paying for the service I am still unable to login!!...I ended up deleting my account and losing my 12 month unused subscription because they were trying to charge me twice when I finally got access to my account.

2

Significant Price Increases at Renewal

high overage

Users report substantial price hikes at renewal time with no ability to negotiate, despite pre-purchase assurances that increases would be minimal.

trustpilot

Then the renewal came in 48% higher, with no negotiation, despite pre-purchase assurances that increases would be negligible.

3

Duplicate Billing Issues

critical support

Users have reported being billed multiple times for the same services simultaneously, with support unable to resolve the issue quickly.

trustpilot

their system generated duplicate billing on the exact same day for Zoho One, Workplace, CRM, and Books simultaneously...Right now, I am paying for CRM in duplicate, Zoho Books in duplicate, and Workplace in duplicate, and nobody wants to fix it.

4

Per-App Licensing Requirements for Suite Plans

high addon

Zoho One and similar suite plans require full licenses even when users only need access to a single app, making it expensive to add individual users.

trustpilot

when we tried to add a single user to a single app, we were told the plan requires another full licence.

5

Premium Support Required for Phone Access

medium support

Phone support is only available on premium support tiers. Users on standard plans are limited to email-only support, which can result in multi-day response times for critical issues.

trustpilot

Zoho One support is supposedly available by phone, except it is not, unless you pay for a premium tier. So email only, on a Friday night, with client facing services down.

trustpilot

I am actually paying extra for their support service... Imagine the disaster if you don't pay for it!

Year-1 Cost for 25 Seats

License (25 seats × $7.5 × 12 mo) $2,250/yr
Unexpected Auto-Renewal Without Easy Cancellation (5-15% of license costs) +$113–$338
Significant Price Increases at Renewal (20-50% of license costs) +$450–$1,125
Duplicate Billing Issues (50-100% of license costs) +$1,125–$2,250
Per-App Licensing Requirements for Suite Plans (10-30% of license costs) +$225–$675
Premium Support Required for Phone Access (5-15% of license costs) +$113–$338
Estimated Year-1 Total $4,275–$6,975
That's +90%–+210% on top of the base license, summed from the sourced hidden costs above. The median Zoho Projects contract is $372/yr across 110 Vendr purchases.

Frequently Asked Questions

01 What hidden costs should I budget for with Zoho Projects?

Beyond the license fee, budget for: Unexpected Auto-Renewal Without Easy Cancellation (5-15% of license costs); Significant Price Increases at Renewal (20-50% of license costs); Duplicate Billing Issues (50-100% of license costs); Per-App Licensing Requirements for Suite Plans (10-30% of license costs); Premium Support Required for Phone Access (5-15% of license costs). For a typical deployment that works out to roughly +90%–+210% on top of the base license ($2,250/yr → $4,275–$6,975/yr).

02 Does Zoho Projects charge for implementation?

Implementation costs for Zoho Projects vary by deployment size and customization. Contact the vendor or check our sourced hidden-cost breakdown above for verified figures.

03 How much does Zoho Projects support cost?

Users have reported being billed multiple times for the same services simultaneously, with support unable to resolve the issue quickly.. Estimated impact: 50-100% of license costs.

04 Are there overage or storage costs with Zoho Projects?

Users report substantial price hikes at renewal time with no ability to negotiate, despite pre-purchase assurances that increases would be minimal.. Estimated impact: 20-50% of license costs.

05 What add-ons cost extra with Zoho Projects?

Add-on pricing for Zoho Projects varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

Check current Zoho Projects pricing

Prices and terms change; verify against the live pricing page.

See Zoho Projects Pricing