Price checkPer min for AI Voice Agents
Pay-as-you-go$0.07/min for AI Voice Agents/moPay-as-you-go$0.002/min for AI Voice Agents/moEnterpriseCustom
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All Retell AI Plans & Pricing

Plan Monthly Annual Best For
Pay-as-you-go
Pay-as-you-go
Enterprise
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Pay-as-you-go

Pay-as-you-go

Enterprise

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What does Retell AI actually cost you?

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Tier
Billing
Your projected cost$1.75per month · $0.07/unit × 25units
Year 1 license$2112 months at this rate
At a glance

List price by tier (annualized, per unit)

Per-unit list price across Retell AI's plans, annualized. Custom-priced tiers show a hatched bar.

Pay-as-you-go$0.84/yr
Pay-as-you-go$0.024/yr
EnterpriseCustom
Quick Answer
Last verified:
High confidence

Retell AI costs $0.00 to $0.07 per min for AI Voice Agents as of July 2026, with 3 plans available. Plans: Pay-as-you-go at $0.07/min for AI Voice Agents, and Pay-as-you-go at $0.002/min for AI Voice Agents. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Retell AI offers 3 pricing tiers: Pay-as-you-go, Pay-as-you-go, Enterprise. Paid plans include Pay-as-you-go at $0.07/min for AI Voice Agents, Pay-as-you-go at $0.002/+ / msg for AI Chat Agents.

Compared to other voice ai agents & conversational ivr software, Retell AI is positioned at the budget-friendly price point.

  • 12 documented hidden costs beyond list price
  • Contracts auto-renew — Before the end of the current Subscription Period for subscription-based items; stop running calls, release phone numbers, and delete knowledge bases beyond the free tier for pay-as-you-go.
  • G2 rating: 4.8 out of 5 from 2,200 reviews (as of Jul 2026)
Last verified: | Sources: 1 pricing pages and reviews

How much does Retell AI cost?

Retell AI pricing starts at $0.00/min for AI Voice Agents across 3 plans, with enterprise pricing available on request. Plans include Pay-as-you-go at $0.07/min for AI Voice Agents, Pay-as-you-go at $0.00/min for AI Voice Agents, Enterprise (custom pricing).

Retell AI Pricing Overview

Retell AI has 3 pricing plans ranging from $0.00 to $0.07/min for AI Voice Agents. The Pay-as-you-go plan costs $0.07/min for AI Voice Agents. The Pay-as-you-go plan costs $0.00/min for AI Voice Agents. The Enterprise plan requires contacting sales for a custom quote.

Retell AI contracts auto-renew, with a no upfront commitments for its base plan minimum commitment.

There are at least 12 documented hidden costs beyond Retell AI's list price, including implementation, training, and add-on fees.

This pricing was last verified in June 14, 2026 from 1 independent source.

See Retell AI Plans

Retell AI offers usage-based pricing for its AI Voice Agents and AI Chat Agents. The pricing is structured per minute for AI Voice Agents and per message for AI Chat Agents.

A custom Enterprise plan is also available.

How Retell AI Pricing Compares

Compare Retell AI pricing against top alternatives in Voice AI Agents & Conversational IVR.

Bland AI $0-$499/min View pricing → Thoughtly $500-$500/per month View pricing → ElevenLabs Conversational AI $0-$990/per month View pricing →

Compare Retell AI vs Alternatives

Before committing to Retell AI, compare pricing with these 3 alternatives in the same category.

VSBland AI
Free

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VSThoughtly
From $500/per month

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VSElevenLabs Conversational AI
Free

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All Retell AI alternatives & migration guides

What Companies Actually Pay for Retell AI

Review scores
Trustpilot 4.9out of 5 (815)
G2 4.8out of 5 (2,200)
Third-party review aggregates, as of Jul 2026
Top pricing complaints
Steep Learning Curve for Non-DevelopersPricing ComplexityLimited Native Integrations and No-Code OptionsCustomer Support Response Times

How Retell AI Pricing Compares

Software Starting Price Top Price
Retell AI $0.002/min for AI Voice Agents $0.07/min for AI Voice Agents
Bland AI Free $499/min
Thoughtly $500/per month $500/per month
ElevenLabs Conversational AI Free $990/per month
PolyAI Custom Custom
Hamming Custom Custom

Browse all Voice AI Agents & Conversational IVR pricing →

12 Retell AI Hidden Costs Beyond the List Price

Beyond the listed price, Retell AI has at least 12 documented hidden costs that can significantly increase total cost of ownership.

Watch for 12 hidden costs
  • LLM Costs $0.003/min to $0.08/min
    high 1 source
    industry "Real-world production costs, encompassing the voice engine, Large Language Model (LLM), and telephony, generally range from $0.11 to $0.15 per minute for standard setups and can reach $0.13 to $0.31 per minute or even $0."
  • Telephony Costs $0.015/min + $2/month per number
    medium 1 source
    industry "Telephony Costs: Retell AI's managed Twilio integration costs approximately $0.015/min, plus a phone number rental fee of $2/month per number."
  • Premium Voices $0.08/min
    medium 1 source
    industry "Premium Voices: Utilizing high-quality voice providers like ElevenLabs can increase the voice engine rate to $0.08/min or more."
  • Concurrency Fees $8 per concurrent call slot per month
    medium 1 source
    industry "Concurrency Fees: While 20 concurrent calls are typically included for free, additional capacity costs $8 per concurrent call slot per month."
  • Knowledge Base Fees $8.00/month
    low 1 source
    industry "Knowledge Base Fees: The first 10 knowledge bases are free; beyond that, each additional knowledge base costs $8.00/month."
  • AI Quality Assurance $0.10/min
    low 1 source
    industry "AI Quality Assurance: After the first 100 free minutes, AI QA costs $0.10/min."
  • Hold Time and Silence
    medium 1 source
    industry "Hold Time and Silence: Retell AI bills for the entire call duration, including silence and hold music, as speech-to-text remains active."
  • Engineering and Maintenance Overhead $2,500-$95,000
    high 1 source
    industry "Engineering and Maintenance Overhead: Retell AI is a developer-oriented platform, meaning teams without in-house engineers may face additional time and cost for configuration, testing, and optimization."
  • Compliance Infrastructure 20-40%
    high 1 source
    industry "Compliance Infrastructure: For healthcare deployments requiring HIPAA compliance, these costs can add 20-40% to the base pricing."
  • Branded Caller ID $0.10/call
    low 1 source
    industry "Branded Caller ID: This add-on costs $0.10/call."
  • PII Removal $0.01/min
    low 1 source
    industry "PII Removal: Automatically redacting personal data costs $0.01/min."
  • Verified Phone Numbers up to $100/month
    low 1 source
    industry "Verified Phone Numbers: While a basic phone number is $2/month, a verified number to avoid spam filters can cost up to $100/month."
Tip

Ask your Retell AI sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 3 independent sources
industry Trustpilot Consumer reviews G2 B2B reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 13 source citations total.

Retell AI Contract Terms

Retell AI contracts auto-renew. Changes require Before the end of the current Subscription Period for subscription-based items; stop running calls, release phone numbers, and delete knowledge bases beyond the free tier for pay-as-you-go.. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice Before the end of the current Subscription Period for subscription-based items; stop running calls, release phone numbers, and delete knowledge bases beyond the free tier for pay-as-you-go.
Minimum Commitment no upfront commitments for its base plan
Based on 1 verified source

Retell AI Pricing FAQ

01 What is the price for AI Voice Agents?

AI Voice Agents are priced at $0.07 per minute.

02 What is the price for AI Chat Agents?

AI Chat Agents are priced at $0.002 per message.

03 Is there a free plan available?

Retell AI does not offer a free plan.

Is this pricing incorrect? — we'll verify and update it.