Price checkMonthly
Flex$500/per month/moScaleCustomEnterpriseCustom
See all 3 plans

All Thoughtly Plans & Pricing

Plan Monthly Annual Best For
Flex
Scale
Enterprise
View all features by plan (compare side-by-side)

Flex

Scale

Enterprise

See Thoughtly Plans
Compare Thoughtly with alternativesAdjust seats, lock a tier, add up to 2 more products side-by-side. Shareable URL.
Cost calculator

What does Thoughtly actually cost you?

Drag the slider. Pick a tier. Your projected spend updates as you go.

Tier
Billing
Your projected cost$13Kper month · $500/unit × 25units
Year 1 license$150K12 months at this rate
At a glance

List price by tier (annualized, per unit)

Per-unit list price across Thoughtly's plans, annualized. Custom-priced tiers show a hatched bar.

Flex$6.0K/yr
ScaleCustom
EnterpriseCustom
Quick Answer
Last verified:
High confidence

Thoughtly costs $500 to $500 per per month as of July 2026, with 3 plans available. Plan: Flex at $500/per month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Thoughtly offers 3 pricing tiers: Flex, Scale, Enterprise. Paid plans include Flex at $500/per month.

Compared to other voice ai agents & conversational ivr software, Thoughtly is positioned at the premium price point.

  • 4 documented hidden costs beyond list price
  • Contracts auto-renew — at least thirty (30) days prior to the end of the current term
  • G2 rating: 4.6 out of 5 from 42 reviews (as of Jul 2026)
Last verified: | Sources: 1 pricing pages and reviews

How much does Thoughtly cost?

Thoughtly pricing starts at $500/per month across 3 plans, with enterprise pricing available on request. Plans include Flex at $500/per month, Scale (custom pricing), Enterprise (custom pricing).

Thoughtly Pricing Overview

Thoughtly has 3 pricing plans ranging from $500 to $500/per month. The Flex plan costs $500/per month. The Scale plan requires contacting sales for a custom quote. The Enterprise plan requires contacting sales for a custom quote.

Thoughtly contracts auto-renew, with a set forth in the individual Order Form minimum commitment.

There are at least 4 documented hidden costs beyond Thoughtly's list price, including implementation, training, and add-on fees.

This pricing was last verified in June 14, 2026 from 1 independent source.

See Thoughtly Plans

Thoughtly offers tiered pricing to meet different needs. The Flex plan is available at $500 per month. For larger requirements, Scale and Enterprise plans are offered with custom pricing.

How Thoughtly Pricing Compares

Compare Thoughtly pricing against top alternatives in Voice AI Agents & Conversational IVR.

Bland AI $0-$499/min View pricing → Retell AI $0.002-$0.07/min for AI Voice Agents View pricing → ElevenLabs Conversational AI $0-$990/per month View pricing →

Compare Thoughtly vs Alternatives

Before committing to Thoughtly, compare pricing with these 3 alternatives in the same category.

VSBland AI
Free

Compare pricing
VSRetell AI
From $0.002/min for AI Voice Agents

Compare pricing
VSElevenLabs Conversational AI
Free

Compare pricing

All Thoughtly alternatives & migration guides

What Companies Actually Pay for Thoughtly

Review scores
G2 4.6out of 5 (42)
Third-party review aggregates, as of Jul 2026
Top pricing complaints
the setup for advanced features can be confusing at first.Account restrictions and unusable phone features after purchase.Delayed or absent customer support responses, with some users reporting no response to messages or tickets.Inability to purchase or port phone numbers, making the service unusable for some.

How Thoughtly Pricing Compares

Software Starting Price Top Price
Thoughtly $500/per month $500/per month
Bland AI Free $499/min
Retell AI $0.002/min for AI Voice Agents $0.07/min for AI Voice Agents
ElevenLabs Conversational AI Free $990/per month
PolyAI Custom Custom
Hamming Custom Custom

Browse all Voice AI Agents & Conversational IVR pricing →

4 Thoughtly Hidden Costs Beyond the List Price

Beyond the listed price, Thoughtly has at least 4 documented hidden costs that can significantly increase total cost of ownership.

Watch for 4 hidden costs
  • Unexpected Credit Charges
    high 1 source
    industry "One user noted being charged 1000 credits per month per line instead of the expected 500 credits, along with "additional charges that weren't disclosed at the point of sale.""
  • Pass-Through Carrier Fees
    medium 1 source
    industry "Thoughtly also passes through "telecom carrier costs (like Twilio fees) as 'Carrier fees' in your Thoughtly dashboard," which are converted to credits at a rate of $1 = 200 credits."
  • Variable Credit Rates
    medium 1 source
    industry "These credit rates are subject to change, with Thoughtly stating they "may adjust Credit rates over time to reflect the cost of these services" and will provide advance notice."
  • Complex Initial Setup
    medium 1 source
    industry "While the platform is praised for its rapid deployment, the "complexity in initial setup" is noted as a potential drawback, though no specific dollar figures for associated implementation costs are provided."
Tip

Ask your Thoughtly sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 2 independent sources
industry G2 B2B reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 5 source citations total.

Thoughtly Contract Terms

Thoughtly contracts auto-renew. Changes require at least thirty (30) days prior to the end of the current term. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice at least thirty (30) days prior to the end of the current term
Minimum Commitment set forth in the individual Order Form
Based on 1 verified source

Thoughtly Pricing FAQ

01 What is the cheapest plan for Thoughtly?

The cheapest plan for Thoughtly is the Flex plan, which costs $500 per month.

02 Are there annual billing options?

Annual billing options are not specified for the Flex plan. The Scale and Enterprise plans have custom pricing.

03 Does Thoughtly offer a free plan?

Thoughtly does not offer a free plan.

Is this pricing incorrect? — we'll verify and update it.