Salesforce vs Microsoft Dynamics 365
CRM pricing comparison · 2026
Salesforce pricing ranges from $0–$550/user/month, while Microsoft Dynamics 365 ranges from $65–$135/user/month. Both products are similarly priced at comparable tiers.
Sources & confidence
Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.
Plans at a glance
Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.
What users say
Aggregated, with sample sizes. We use whichever review platform has data.
Salesforce and Microsoft Dynamics 365 both operate in the crm category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Salesforce | Microsoft Dynamics 365 |
|---|---|---|
| Free Suite | Free /month | $65 /user/month |
| Starter Suite | $25 /user/month | $95 /user/month |
| Pro Suite | $100 /user/month | $135 /user/month |
| Enterprise | $175 /user/month | — |
| Unlimited | $350 /user/month | — |
| Agentforce 1 Sales | $550 /user/month | — |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
Salesforce
5 scenariosMicrosoft Dynamics 365
2 scenariosMarket Intelligence
Salesforce
- Median annual cost
- $74,700
- Average negotiated discount
- 13%
- Based on
- 2216 deals
Microsoft Dynamics 365
- Median annual cost
- $600
- Based on
- 57 deals