Bitrix24 CRM vs Microsoft Dynamics 365 Pricing (2026)
Compare / Bitrix24 CRM vs Microsoft Dynamics 365
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Team size
25 seats

Bitrix24 CRM vs Microsoft Dynamics 365

CRM pricing comparison · 2026

Bitrix24 CRM pricing ranges from $0–$499/organization/month, while Microsoft Dynamics 365 ranges from $50–$150/user/month. These products use different pricing models (Per-seat subscription vs ), so a direct price comparison isn't meaningful — costs depend on usage volume and mix.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Visit Bitrix24 pricing
Free plan limits → Discount programs →
Visit Microsoft pricing
Discount programs →
Compare
2 products · CRM
Side-by-side · live
Bitrix24 CRM
Bitrix24 CRM pricing starts at $0 on the Free plan, with paid plans beginning at $49/month
verified 7w ago
$588 $600
View pricing →
Microsoft Dynamics 365
Microsoft Dynamics 365 pricing starts at $50/user/month for Customer Service Professional
verified 6w ago
$588 $600
View pricing →
Verdict · Vendr median · year 1
Bitrix24 saves $12 vs Microsoft · 25 seats
Cheapest $588
Spread 2%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Standard
$0/yr
year 1 license · $124/seat
Sales Enterprise
$32K/yr
year 1 license · $105/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
↓ Lowest median
Median annual
$588/yr
Vendr · n=44
Median annual
$600/yr
Vendr · n=57
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 9 sourced facts
5 hidden-cost · 2 contract · Vendr median · 1 review platform
Last verified 1mo ago
Confidence High confidence
Sources 9 sourced facts
7 hidden-cost · Vendr median · 1 review platform
Last verified 1mo ago
Confidence Medium confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
4 documented
  • Partner/Reseller Implementation Costs
    10-25% of license costs
    2 sources
  • Regional Feature Restrictions Not Disclosed Pre-Purchase
    5-15% of license costs
    1 source
  • Third-Party Integration Costs (e.g., Contact Enrichment)
    5-20% of license costs
    1 source
  • On-Premise Licensing Per-User Costs
    Variable — per-user pricing on self-hosted
    1 source
5 documented
  • Implementation Partner Fees
    $25,000 to $5 million+
    1 source
  • Customization Costs
    $3,500 to $107,000
    1 source
  • Data Migration
    $10,000 to $50,000
    1 source
  • Integration Development
    $10,000 to $50,000+ per integration
    1 source
  • Training and Onboarding
    1 source
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
Trustpilot
1.4out of 5 (23)
Best for
Solo entrepreneurs and small teams getting started
Watch out
Support is extremely slow — responses take days or weeks, with no real resolution
TrustRadius
8.8out of 5 (1,018)
Best for
Small to mid-size sales teams needing core CRM
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit Bitrix24 pricing
Free plan limits → Discount programs →
Visit Microsoft pricing
Discount programs →
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
CRM

Bitrix24 CRM

$0–$499
/organization/month
5 plans · Free tier
Full pricing breakdown →
VS
CRM

Microsoft Dynamics 365

$50–$150
/user/month
8 plans
Full pricing breakdown →
⚖

Different Pricing Models

Direct price comparison isn't meaningful here — Bitrix24 CRM uses Per-seat subscription pricing while Microsoft Dynamics 365 uses pricing. Your actual cost will depend on usage volume, team size, or both. Here's each product in its native unit.

Per-seat subscription

Bitrix24 CRM

$0–$499 / organization/month
See full Bitrix24 CRM pricing →
vs

Microsoft Dynamics 365

$50–$150 / user/month
See full Microsoft Dynamics 365 pricing →

Bitrix24 CRM and Microsoft Dynamics 365 both operate in the crm category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Bitrix24 CRM Microsoft Dynamics 365
Free Free /month $65 /user/month
Basic $61 /month $105 /user/month
Standard $124 /month $150 /user/month
Professional $249 /month $80 /user/month
Enterprise $499 /month $110 /user/month
Customer Service Professional — $50 /user/month
Customer Service Enterprise — $105 /user/month
Microsoft Relationship Sales — Custom

Market Intelligence

Bitrix24 CRM

Median annual cost
$588
Based on
44 deals

Microsoft Dynamics 365

Median annual cost
$600
Based on
57 deals

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Bitrix24 CRM 4 hidden costs

medium
Partner/Reseller Implementation Costs 10-25% of license costs
high
Regional Feature Restrictions Not Disclosed Pre-Purchase 5-15% of license costs
medium
Third-Party Integration Costs (e.g., Contact Enrichment) 5-20% of license costs
medium
On-Premise Licensing Per-User Costs Variable — per-user pricing on self-hosted
See all Bitrix24 CRM hidden costs →

Microsoft Dynamics 365 7 hidden costs

critical
Implementation Partner Fees $25,000 to $5 million+
high
Customization Costs $3,500 to $107,000
high
Data Migration $10,000 to $50,000
medium
Integration Development $10,000 to $50,000+ per integration
high
Training and Onboarding
See all Microsoft Dynamics 365 hidden costs →

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Bitrix24 CRM

Microsoft Dynamics 365

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