Bitrix24 CRM vs Freshsales Pricing (2026)
Compare / Bitrix24 CRM vs Freshsales
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Team size
25 seats

Bitrix24 CRM vs Freshsales

CRM pricing comparison · 2026

Bitrix24 CRM pricing ranges from $0–$499/organization/month, while Freshsales ranges from $0–$83/user/month. Freshsales is typically 75% more affordable, though your actual cost depends on tier and team size.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Visit Bitrix24 pricing
Free plan limits → Discount programs →
Visit Freshsales pricing
Free plan limits → Discount programs →
Compare
2 products · CRM
Side-by-side · live
Bitrix24 CRM
Bitrix24 is a comprehensive business platform combining CRM, project management, communica
verified 27d ago
$570 $588
View pricing →
Freshsales
Freshsales is an AI-powered CRM from Freshworks designed for high-velocity sales teams tha
verified 27d ago
$570 $588
View pricing →
Verdict · Vendr median · year 1
Freshsales saves $18 vs Bitrix24 · 25 seats
Cheapest $570
Spread 3%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Standard
$0/yr
year 1 license · $124/seat
Pro
$14K/yr
year 1 license · $47/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
Median annual
$588/yr
Vendr · n=44
↓ Lowest median
Median annual
$570/yr
Vendr · n=28
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 1 sourced fact
Vendr median
Last verified 3w ago
Confidence High confidence
Sources 12 sourced facts
6 hidden-cost · 3 contract · Vendr median · 2 review platforms
Last verified 3w ago
Confidence High confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
No hidden costs documented
4 documented
  • Calling Credits Not Included in Growth Plan
    $20-50/month for calling credits
    1 source
  • Difficult Subscription Cancellation
    Ongoing monthly charges until cancellation is processed
    2 sources
  • No Refunds for Self-Initiated Purchases
    $18-83/month lost if plan doesn't meet needs
    2 sources
  • Charges for Trial Support Users
    $15-83/user/month for unrequested test accounts
    1 source
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
No public ratings yet
Best for
Solo entrepreneurs and small teams getting started
TrustRadius
8.6/5 (139)
Trustpilot
2.1/5 (23)
Best for
Solopreneurs and very small teams getting started
Watch out
Billing and cancellation issues - unable to cancel subscriptions, continued charges
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit Bitrix24 pricing
Free plan limits → Discount programs →
Visit Freshsales pricing
Free plan limits → Discount programs →
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
CRM

Bitrix24 CRM

$0–$499
/organization/month
5 plans · Free tier
Full pricing breakdown →
VS
CRM

Freshsales

$0–$83
/user/month
4 plans · Free tier
Full pricing breakdown →

Bitrix24 CRM and Freshsales both operate in the crm category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Bitrix24 CRM Freshsales
Free Free /month Free /user/month
Basic $61 /month $18 /user/month
Standard $124 /month $47 /user/month
Professional $249 /month $83 /user/month
Enterprise $499 /month —

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

Bitrix24 CRM

4 scenarios
Free
Freelancer Setup
$49/month (annual)
Small Business Growth
$99/month (annual)
Mid-Size Sales Team
See all 4 scenarios →

Freshsales

2 scenarios
$390/month ($4,680/year)
10-Person Sales Team
$2,450/month ($29,400/year with AI add-ons)
25-Person Enterprise Team

Market Intelligence

Bitrix24 CRM

Median annual cost
$588
Based on
44 deals

Freshsales

Median annual cost
$570
Based on
28 deals

Continue researching

Bitrix24 CRM

Freshsales

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