Bitrix24 CRM vs Zendesk Sell
CRM pricing comparison · 2026
Bitrix24 CRM pricing ranges from $0–$499/organization/month, while Zendesk Sell ranges from $25–$219/user/month. Zendesk Sell is typically 42% more affordable, though your actual cost depends on tier and team size.
Bitrix24 CRM
Bitrix24 is a comprehensive business platform combining CRM, project management, communica
verified 27d ago
$588
$690
Zendesk Sell
Zendesk Sell (formerly Base CRM) pricing starts at $19/user/month for the Sell Team plan w
verified 27d ago
$588
$690
Verdict · Vendr median · year 1
Bitrix24
saves
$102
vs
Zendesk
· 25 seats
Cheapest
$588
Spread
15%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Standard
$0/yr
year 1 license · $124/seat
Sell Growth
$21K/yr
year 1 license · $69/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
↓ Lowest median
Median annual
$588/yr
Vendr · n=44
Median annual
$690/yr
Vendr · n=107
REF · 01
Sources & confidence
Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.
Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources
1 sourced fact
Vendr median
Last verified
3w ago
Confidence
High confidence
Sources
9 sourced facts
4 hidden-cost · 3 contract · Vendr median · 1 review platform
Last verified
3w ago
Confidence
Medium confidence
REF · 02
Plans at a glance
Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.
Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 05
What users say
Aggregated, with sample sizes. We use whichever review platform has data.
User reviews
TrustRadius · Trustpilot · G2
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats).
Median annual cost is from Vendr's deal flow when available — see source badges.
Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
VS
Bitrix24 CRM and Zendesk Sell both operate in the crm category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Bitrix24 CRM | Zendesk Sell |
|---|---|---|
| Free | Free /month | $25 /user/month |
| Basic | $61 /month | $69 /user/month |
| Standard | $124 /month | $149 /user/month |
| Professional | $249 /month | $219 /user/month |
| Enterprise | $499 /month | — |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
Bitrix24 CRM
4 scenariosFree
Freelancer Setup
$49/month (annual)
Small Business Growth
$99/month (annual)
Mid-Size Sales Team
Zendesk Sell
4 scenarios$95/month ($19/user/month with annual billing)
Small Sales Team (5 users)
$825/month ($55/user/month with annual billing)
Growing Business (15 users)
$5,750/month ($115/user/month with annual billing)
Scaling Enterprise (50 users)
Market Intelligence
Bitrix24 CRM
- Median annual cost
- $588
- Based on
- 44 deals
Zendesk Sell
- Median annual cost
- $690
- Based on
- 107 deals