Bitrix24 CRM vs Folk CRM Pricing (2026)
Compare / Bitrix24 CRM vs Folk CRM
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Team size
25 seats

Bitrix24 CRM vs Folk CRM

CRM pricing comparison · 2026

Bitrix24 CRM pricing ranges from $0–$499/organization/month, while Folk CRM ranges from $30–$100/user/month. Folk CRM is typically 65% more affordable, though your actual cost depends on tier and team size.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Visit Bitrix24 pricing
Free plan limits → Discount programs →
Visit Folk pricing
Free plan limits → Discount programs →
Affiliate partner — does not affect ranking.
Compare
2 products · CRM
Side-by-side · live
Bitrix24 CRM
Bitrix24 CRM pricing starts at $0 on the Free plan, with paid plans beginning at $49/month
verified 7w ago
$588 $3.0K
View pricing →
Folk CRM
Folk CRM pricing starts at $24/user/month for the Standard plan when billed annually ($30/
verified 5w ago
$588 $3.0K
View pricing →
Verdict · Vendr median · year 1
Bitrix24 saves $2.4K vs Folk · 25 seats
Cheapest $588
Spread 80%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Standard
$0/yr
year 1 license · $124/seat
Premium
$18K/yr
year 1 license · $60/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
↓ Lowest median
Median annual
$588/yr
Vendr · n=44
Median annual
$3.0K/yr
Vendr · n=86
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 9 sourced facts
5 hidden-cost · 2 contract · Vendr median · 1 review platform
Last verified 1mo ago
Confidence High confidence
Sources 9 sourced facts
7 hidden-cost · Vendr median · 1 review platform
Last verified 1mo ago
Confidence Medium confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
4 documented
  • Partner/Reseller Implementation Costs
    10-25% of license costs
    2 sources
  • Regional Feature Restrictions Not Disclosed Pre-Purchase
    5-15% of license costs
    1 source
  • Third-Party Integration Costs (e.g., Contact Enrichment)
    5-20% of license costs
    1 source
  • On-Premise Licensing Per-User Costs
    Variable — per-user pricing on self-hosted
    1 source
5 documented
  • Integration Limitations
    $20-$50/month
    1 source
  • Contact Enrichment Costs
    $50-$100/user/month
    1 source
  • Migration and Data Import Effort
    $500-$2,000
    1 source
  • Limited Duplicate Detection
    5-15% of license costs
    1 source
  • Minimal Customer Success / Onboarding Support
    5-10% of license costs
    2 sources
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
Trustpilot
1.4out of 5 (23)
Best for
Solo entrepreneurs and small teams getting started
Watch out
Support is extremely slow — responses take days or weeks, with no real resolution
Trustpilot
2.3out of 5 (3)
Best for
Small teams needing pipeline management, campaigns, enrichment, and core CRM sync
Watch out
No duplicate detection based on email address alone
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit Bitrix24 pricing
Free plan limits → Discount programs →
Visit Folk pricing
Free plan limits → Discount programs →
Affiliate partner — does not affect ranking.
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
CRM

Bitrix24 CRM

$0–$499
/organization/month
5 plans · Free tier
Full pricing breakdown →
VS
CRM

Folk CRM

$30–$100
/user/month
3 plans
Full pricing breakdown →

Bitrix24 CRM and Folk CRM both operate in the crm category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Bitrix24 CRM Folk CRM
Free Free /month $30 /user/month
Basic $61 /month $60 /user/month
Standard $124 /month $100
Professional $249 /month —
Enterprise $499 /month —

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

Bitrix24 CRM

8 scenarios
Free
Freelancer Setup
$49/month (annual)
Small Business Growth
$99/month (annual)
Mid-Size Sales Team
See all 8 scenarios →

Folk CRM

5 scenarios
$288 Year 1 ($288 license)
Solo Founder (1 user, Standard)
$1,440 Year 1 ($1,440 licenses)
Small Team (5 users, Standard Annual)
$6,360 Year 1 ($5,760 licenses + $600 Zapier)
Growing Agency (10 users, Premium Annual)
See all 5 scenarios →

Market Intelligence

Bitrix24 CRM

Median annual cost
$588
Based on
44 deals

Folk CRM

Median annual cost
$3,000
Based on
86 deals

What Users Say

Bitrix24 CRM

Trustpilot
1.4out of 5 (23)
Top complaints
  • Support is extremely slow — responses take days or weeks, with no real resolution
  • Platform bugs go unresolved for extended periods (card merging, WhatsApp connectivity, automations)
  • No refunds offered even when core features don't work as advertised

Folk CRM

Trustpilot
2.3out of 5 (3)
Top complaints
  • No duplicate detection based on email address alone
  • Lack of proactive onboarding and customer success support
  • Poor support team responsiveness (weeks without reply)

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Bitrix24 CRM 4 hidden costs

medium
Partner/Reseller Implementation Costs 10-25% of license costs
high
Regional Feature Restrictions Not Disclosed Pre-Purchase 5-15% of license costs
medium
Third-Party Integration Costs (e.g., Contact Enrichment) 5-20% of license costs
medium
On-Premise Licensing Per-User Costs Variable — per-user pricing on self-hosted
See all Bitrix24 CRM hidden costs →

Folk CRM 6 hidden costs

medium
Integration Limitations $20-$50/month
medium
Contact Enrichment Costs $50-$100/user/month
low
Migration and Data Import Effort $500-$2,000
high
Limited Duplicate Detection 5-15% of license costs
medium
Minimal Customer Success / Onboarding Support 5-10% of license costs
See all Folk CRM hidden costs →

Continue researching

Bitrix24 CRM

Folk CRM

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