Microsoft Dynamics 365 vs Zendesk Sell
CRM pricing comparison · 2026
Microsoft Dynamics 365 pricing ranges from $65–$135/user/month, while Zendesk Sell ranges from $25–$219/user/month. Microsoft Dynamics 365 is typically 13% more affordable, though your actual cost depends on tier and team size.
Microsoft Dynamics 365
Microsoft Dynamics 365 Sales pricing ranges from $65 to $135/user/month as of March 2026.
verified 27d ago
$600
$690
Zendesk Sell
Zendesk Sell (formerly Base CRM) pricing starts at $19/user/month for the Sell Team plan w
verified 27d ago
$600
$690
Verdict · Vendr median · year 1
Microsoft
saves
$90
vs
Zendesk
· 25 seats
Cheapest
$600
Spread
13%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Sales Enterprise
$29K/yr
year 1 license · $95/seat
Sell Growth
$21K/yr
year 1 license · $69/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
↓ Lowest median
Median annual
$600/yr
Vendr · n=57
Median annual
$690/yr
Vendr · n=107
REF · 01
Sources & confidence
Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.
Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources
1 sourced fact
Vendr median
Last verified
3w ago
Confidence
High confidence
Sources
9 sourced facts
4 hidden-cost · 3 contract · Vendr median · 1 review platform
Last verified
3w ago
Confidence
Medium confidence
REF · 02
Plans at a glance
Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.
Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 05
What users say
Aggregated, with sample sizes. We use whichever review platform has data.
User reviews
TrustRadius · Trustpilot · G2
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats).
Median annual cost is from Vendr's deal flow when available — see source badges.
Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
VS
Microsoft Dynamics 365 and Zendesk Sell both operate in the crm category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Microsoft Dynamics 365 | Zendesk Sell |
|---|---|---|
| Sales Professional | $65 /user/month | $25 /user/month |
| Sales Enterprise | $95 /user/month | $69 /user/month |
| Sales Premium | $135 /user/month | $149 /user/month |
| Sell Enterprise | — | $219 /user/month |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
Microsoft Dynamics 365
2 scenarios$2,375/month ($28,500/year)
25-Person Sales Team
in licenses + $75,000 implementation
$20,000/month ($240,000/year)
100-Person Enterprise
in licenses + $150,000 implementation
Zendesk Sell
4 scenarios$95/month ($19/user/month with annual billing)
Small Sales Team (5 users)
$825/month ($55/user/month with annual billing)
Growing Business (15 users)
$5,750/month ($115/user/month with annual billing)
Scaling Enterprise (50 users)
Market Intelligence
Microsoft Dynamics 365
- Median annual cost
- $600
- Based on
- 57 deals
Zendesk Sell
- Median annual cost
- $690
- Based on
- 107 deals