Nutshell vs SugarCRM Pricing (2026)
Compare / Nutshell vs SugarCRM
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Team size
25 seats

Nutshell vs SugarCRM

CRM pricing comparison · 2026

Nutshell pricing ranges from $13–$79/user/month, while SugarCRM ranges from $59–$1000/user/month. These products use different pricing models (Per-seat subscription vs ), so a direct price comparison isn't meaningful — costs depend on usage volume and mix.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Visit Nutshell pricing
Discount programs →
Affiliate partner — does not affect ranking.
Visit SugarCRM pricing
Discount programs →
Compare
2 products · CRM
Side-by-side · live
Nutshell
Nutshell CRM pricing starts at $13/user/month for the Foundation plan, scaling up to $79/u
verified 14d ago
$593 $2.8K
View pricing →
SugarCRM
SugarCRM (now branded SugarAI) pricing starts at $59 per user per month for Sugar Sell Sta
verified 6w ago
$593 $2.8K
View pricing →
Verdict · Vendr median · year 1
Nutshell saves $2.2K vs SugarCRM · 25 seats
Cheapest $593
Spread 78%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Growth
$7.5K/yr
year 1 license · $25/seat
Sugar Sell Advanced
$26K/yr
year 1 license · $85/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
↓ Lowest median
Median annual
$593/yr
Vendr · n=344
Median annual
$2.8K/yr
Vendr · n=4 · limited data
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 5 sourced facts
3 hidden-cost · Vendr median · 1 review platform
Last verified 2w ago
Confidence Medium confidence
Sources 4 sourced facts
1 contract · Vendr median · 2 review platforms
Last verified 1mo ago
Confidence Medium confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
3 documented
  • Nutshell Campaigns Add-On Pricing
    $100/month for 10,000 contacts
    1 source
  • Data Export Limitations
    5-15% of license costs
    1 source
  • Limited Customization for Service Companies
    5-10% of license costs
    1 source
No hidden costs documented
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
Trustpilot
3.9out of 5 (23)
Best for
Small teams starting with CRM
Watch out
Data export does not return data in the original import format, creating vendor lock-in concerns
TrustRadius
6.2out of 5 (5)
Trustpilot
2.1out of 5 (13)
Best for
Sales teams getting started with CRM (15-user minimum)
Watch out
Buggy and complicated interface
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit Nutshell pricing
Discount programs →
Affiliate partner — does not affect ranking.
Visit SugarCRM pricing
Discount programs →
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
CRM

Nutshell

$13–$79
/user/month
5 plans
Full pricing breakdown →
VS
CRM

SugarCRM

$59–$1000
/user/month
5 plans
Full pricing breakdown →
⚖

Different Pricing Models

Direct price comparison isn't meaningful here — Nutshell uses Per-seat subscription pricing while SugarCRM uses pricing. Your actual cost will depend on usage volume, team size, or both. Here's each product in its native unit.

Per-seat subscription

Nutshell

$13–$79 / user/month
See full Nutshell pricing →
vs

SugarCRM

$59–$1000 / user/month
See full SugarCRM pricing →

Nutshell and SugarCRM both operate in the crm category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Nutshell SugarCRM
Foundation $13 /user/month $59 /per user/month, billed annually
Growth $25 /user/month $85 /per user/month, billed annually
Pro $42 /user/month $135 /per user/month, billed annually
Business $59 /user/month Custom
Enterprise $79 /user/month $1K /per month for up to 10,000 contacts, billed annually

Market Intelligence

Nutshell

Median annual cost
$593
Based on
344 deals

SugarCRM

Median annual cost
$2,750
Based on
4 deals

What Users Say

Nutshell

Trustpilot
3.9out of 5 (23)
Top complaints
  • Data export does not return data in the original import format, creating vendor lock-in concerns
  • Random updates without warning causing freezing and timeout pages
  • Not well-suited for service companies; built primarily for retail/product sales

SugarCRM

Trustpilot
2.1out of 5 (13)
TrustRadius
6.2out of 10 (5)
Top complaints
  • Buggy and complicated interface
  • Poor support responsiveness
  • Slow performance and system downtime

Continue researching

Nutshell

SugarCRM

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