Nutshell vs SugarCRM Pricing (2026)
Compare / Nutshell vs SugarCRM
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Team size
25 seats

Nutshell vs SugarCRM

CRM pricing comparison · 2026

Nutshell pricing ranges from $13–$67/user/month, while SugarCRM ranges from $19–$160/user/month. Nutshell is typically 47% more affordable, though your actual cost depends on tier and team size.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Visit Nutshell pricing Affiliate partner — does not affect ranking.
Compare
2 products · CRM
Side-by-side · live
Nutshell
Nutshell pricing starts at $13/user/month for the Foundation plan.
verified 27d ago
$593 $2.8K
View pricing →
SugarCRM
SugarCRM pricing starts at $19/user/month for the Essentials plan (3-9 users, billed annua
verified 27d ago
$593 $2.8K
View pricing →
Verdict · Vendr median · year 1
Nutshell saves $2.2K vs SugarCRM · 25 seats
Cheapest $593
Spread 78%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Growth
$7.5K/yr
year 1 license · $25/seat
Standard
$24K/yr
year 1 license · $79/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
↓ Lowest median
Median annual
$593/yr
Vendr · n=344
Median annual
$2.8K/yr
Vendr · n=4 · limited data
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 2 sourced facts
Vendr median · 1 review platform
Last verified 3w ago
Confidence Medium confidence
Sources 15 sourced facts
11 hidden-cost · 1 contract · Vendr median · 2 review platforms
Last verified 3w ago
Confidence Limited confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
No hidden costs documented
5 documented
  • Third-Party Implementation Partners Required
    15-30% of license costs
    1 source
  • Marketing Automation Addon Priced Separately
    Variable per contact volume
    1 source
  • Prolonged Implementation Timelines
    10-25% of license costs
    2 sources
  • Poor Support Responsiveness
    5-10% of license costs
    3 sources
  • Data Export Complexity
    $5,000-$15,000
    1 source
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
Trustpilot
4.3/5 (25)
Best for
Small teams starting with CRM
Watch out
Random updates without warning causing disruption
TrustRadius
6.2/5 (5)
Trustpilot
2.1/5 (13)
Best for
Small teams getting started with CRM
Watch out
Buggy and complicated interface
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit Nutshell pricing Affiliate partner — does not affect ranking.
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
CRM

Nutshell

$13–$67
/user/month
5 plans
Full pricing breakdown →
VS
CRM

SugarCRM

$19–$160
/user/month
5 plans
Full pricing breakdown →

Nutshell and SugarCRM both operate in the crm category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Nutshell SugarCRM
Foundation $13 /user/month $19 /user/month
Growth $25 /user/month $79 /user/month
Pro $42 /user/month $115 /user/month
Business $52 /user/month $115 /user/month
Enterprise $67 /user/month $160 /user/month

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

Nutshell

4 scenarios
$13/user/month
Solo Sales Professional
$125/month
Growing Sales Team (5 users)
total ($25/user/month)
$630/month
Mid-Sized Sales Organization (15 users)
total ($42/user/month)
See all 4 scenarios →

SugarCRM

8 scenarios
$95/month ($19 x 5 users, billed annually)
Small Sales Team (5 users)
$885/month ($59 x 15 users, billed annually)
Growing Company (15 users)
$2,125/month ($85 x 25 users, billed annually)
Established Sales Team (25 users)
See all 8 scenarios →

Market Intelligence

Nutshell

Median annual cost
$593
Based on
344 deals

SugarCRM

Median annual cost
$2,750
Based on
4 deals

What Users Say

Nutshell

Trustpilot
4.3/5 (25)
Top complaints
  • Random updates without warning causing disruption
  • System freezing and timeout pages
  • Advanced features may require setup and customization

SugarCRM

Trustpilot
2.1/5 (13)
TrustRadius
6.2/10 (5)
Top complaints
  • Buggy and complicated interface
  • Poor support responsiveness
  • Slow performance and system downtime

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