Freshsales vs Nutshell Pricing (2026)
Compare / Freshsales vs Nutshell
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Team size
25 seats

Freshsales vs Nutshell

CRM pricing comparison · 2026

Freshsales pricing ranges from $0–$71/user/month, while Nutshell ranges from $13–$79/user/month. These products use different pricing models ( vs Per-seat subscription), so a direct price comparison isn't meaningful — costs depend on usage volume and mix.

Visit
See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Visit Freshsales pricing
Free plan limits → Discount programs →
Visit Nutshell pricing
Discount programs →
Affiliate partner — does not affect ranking.
Compare
2 products · CRM
Side-by-side · live
Freshsales
Freshsales pricing starts at $0 for up to 3 users on the Free plan.
verified 3mo ago
$570 $593
View pricing →
Nutshell
Nutshell CRM pricing starts at $13/user/month for the Foundation plan, with Growth at $25/
verified 10w ago
$570 $593
View pricing →
Recorded annual contract medians
Freshsales median is $23 less than Nutshell · different customer contracts; not a quote
Cheapest $570
Spread 4%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Pro
$14K/yr
year 1 license · $47/seat
Growth
$7.5K/yr
year 1 license · $25/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
↓ Lowest median
Median annual
$570/yr
Vendr · n=28
Median annual
$593/yr
Vendr · n=344
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 6 sourced facts
3 contract · Vendr median · 2 review platforms
Last verified 3mo ago
Confidence Medium confidence
Sources 6 sourced facts
3 hidden-cost · 1 contract · Vendr median · 1 review platform
Last verified 2mo ago
Confidence Medium confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
No hidden costs documented
3 documented
  • Nutshell Campaigns Add-On Pricing
    $100/month for 10,000 contacts
    1 source
  • Data Export Limitations
    5-15% of license costs
    1 source
  • Limited Customization for Service Companies
    5-10% of license costs
    1 source
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

Freshsales
Nutshell
Auto-renewal
Yes
Yes
Cancellation
Must request before renewal, but cancellation process may take months
—
Commitment
✓ Monthly or annual billing cycles
—
Price escalation
No published schedule
—
Can downgrade
No
—
Based on 4 verified sources (Vendr · TrustRadius · BBB)
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
TrustRadius
8.6out of 5 (139)
Trustpilot
2.1out of 5 (23)
Best for
Solopreneurs and very small teams getting started with CRM basics.
Watch out
Billing and cancellation issues - unable to cancel subscriptions, continued charges
Trustpilot
3.9out of 5 (18)
Best for
Small teams starting with CRM
Watch out
Data export does not match import format, making it difficult to migrate or retrieve full records
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit Freshsales pricing
Free plan limits → Discount programs →
Visit Nutshell pricing
Discount programs →
Affiliate partner — does not affect ranking.
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
CRM

Freshsales

$0–$71
/user/month
4 plans · Free tier
Full pricing breakdown →
VS
CRM

Nutshell

$13–$79
/user/month
5 plans
Full pricing breakdown →
⚖

Different Pricing Models

Direct price comparison isn't meaningful here — Freshsales uses pricing while Nutshell uses Per-seat subscription pricing. Your actual cost will depend on usage volume, team size, or both. Here's each product in its native unit.

Freshsales

$0–$71 / user/month
See full Freshsales pricing →
vs
Per-seat subscription

Nutshell

$13–$79 / user/month
See full Nutshell pricing →

Freshsales and Nutshell both operate in the crm category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Freshsales Nutshell
Free Free /user/month $13 /user/month
Growth $11 /user/month $25 /user/month
Pro $47 /user/month $42 /user/month
Enterprise $71 /user/month $59 /user/month
Enterprise — $79 /user/month

Market Intelligence

Freshsales

Median annual cost
$570
Based on
28 deals

Nutshell

Median annual cost
$593
Based on
344 deals

What Users Say

Freshsales

Trustpilot
2.1out of 5 (23)
TrustRadius
8.6out of 10 (139)
Top complaints
  • Billing and cancellation issues - unable to cancel subscriptions, continued charges
  • Poor customer support - unresponsive or unhelpful technical support
  • Misleading sales promises - features don't work as advertised

Nutshell

Trustpilot
3.9out of 5 (18)
Top complaints
  • Data export does not match import format, making it difficult to migrate or retrieve full records
  • Nutshell Campaigns email module has token and audience issues that block time-sensitive sends
  • Platform stability problems including unannounced updates, freezing, and timeout pages

Contract Terms

Term Freshsales Nutshell
Auto-renewal Yes Yes
Cancellation Must request before renewal, but cancellation process may take months —
Minimum commitment Monthly or annual billing cycles —
Price escalation No published schedule —
Can downgrade No —

Continue researching

Freshsales

Nutshell

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