Freshsales vs Folk CRM Pricing (2026)
Compare / Freshsales vs Folk CRM
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Team size
25 seats

Freshsales vs Folk CRM

CRM pricing comparison · 2026

Freshsales pricing ranges from $0–$83/user/month, while Folk CRM ranges from $24–$100/user/month. Both products are similarly priced at comparable tiers.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Visit Freshsales pricing
Free plan limits → Discount programs →
Visit Folk pricing
Free plan limits → Discount programs →
Affiliate partner — does not affect ranking.
Compare
2 products · CRM
Side-by-side · live
Freshsales
Freshsales is an AI-powered CRM from Freshworks designed for high-velocity sales teams tha
verified 27d ago
$570 $3.0K
View pricing →
Folk CRM
Folk CRM pricing starts at $24/user/month for the Standard plan when billed annually ($30/
verified 27d ago
$570 $3.0K
View pricing →
Verdict · Vendr median · year 1
Freshsales saves $2.4K vs Folk · 25 seats
Cheapest $570
Spread 81%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Pro
$14K/yr
year 1 license · $47/seat
Premium
$18K/yr
year 1 license · $60/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
↓ Lowest median
Median annual
$570/yr
Vendr · n=28
Median annual
$3.0K/yr
Vendr · n=86
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 12 sourced facts
6 hidden-cost · 3 contract · Vendr median · 2 review platforms
Last verified 3w ago
Confidence High confidence
Sources 5 sourced facts
3 hidden-cost · Vendr median · 1 review platform
Last verified 3w ago
Confidence High confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
4 documented
  • Calling Credits Not Included in Growth Plan
    $20-50/month for calling credits
    1 source
  • Difficult Subscription Cancellation
    Ongoing monthly charges until cancellation is processed
    2 sources
  • No Refunds for Self-Initiated Purchases
    $18-83/month lost if plan doesn't meet needs
    2 sources
  • Charges for Trial Support Users
    $15-83/user/month for unrequested test accounts
    1 source
3 documented
  • Integration Limitations
    $20-$50/month
    1 source
  • Contact Enrichment Costs
    $50-$100/user/month
    1 source
  • Migration and Data Import Effort
    $500-$2,000
    1 source
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
TrustRadius
8.6/5 (139)
Trustpilot
2.1/5 (23)
Best for
Solopreneurs and very small teams getting started
Watch out
Billing and cancellation issues - unable to cancel subscriptions, continued charges
Trustpilot
2/5 (1)
Best for
Small teams needing a lightweight, collaborative CRM
Watch out
Duplicate contact detection only works if contacts have exact same first and last name, causing issues with Asian names that have multiple variations
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit Freshsales pricing
Free plan limits → Discount programs →
Visit Folk pricing
Free plan limits → Discount programs →
Affiliate partner — does not affect ranking.
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
CRM

Freshsales

$0–$83
/user/month
4 plans · Free tier
Full pricing breakdown →
VS
CRM

Folk CRM

$24–$100
/user/month
3 plans
Full pricing breakdown →

Freshsales and Folk CRM both operate in the crm category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Freshsales Folk CRM
Free Free /user/month $30 /user/month
Growth $18 /user/month $60 /user/month
Pro $47 /user/month $100
Enterprise $83 /user/month —

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

Freshsales

2 scenarios
$390/month ($4,680/year)
10-Person Sales Team
$2,450/month ($29,400/year with AI add-ons)
25-Person Enterprise Team

Folk CRM

3 scenarios
$288 Year 1 ($288 license)
Solo Founder (1 user, Standard)
$1,440 Year 1 ($1,440 licenses)
Small Team (5 users, Standard Annual)
$6,360 Year 1 ($5,760 licenses + $600 Zapier)
Growing Agency (10 users, Premium Annual)

Market Intelligence

Freshsales

Median annual cost
$570
Based on
28 deals

Folk CRM

Median annual cost
$3,000
Based on
86 deals

What Users Say

Freshsales

Trustpilot
2.1/5 (23)
TrustRadius
8.6/10 (139)
Top complaints
  • Billing and cancellation issues - unable to cancel subscriptions, continued charges
  • Poor customer support - unresponsive or unhelpful technical support
  • Misleading sales promises - features don't work as advertised

Folk CRM

Trustpilot
2/5 (1)
Top complaints
  • Duplicate contact detection only works if contacts have exact same first and last name, causing issues with Asian names that have multiple variations

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Freshsales 4 hidden costs

high
Calling Credits Not Included in Growth Plan $20-50/month for calling credits
critical
Difficult Subscription Cancellation Ongoing monthly charges until cancellation is processed
high
No Refunds for Self-Initiated Purchases $18-83/month lost if plan doesn't meet needs
medium
Charges for Trial Support Users $15-83/user/month for unrequested test accounts
See all Freshsales hidden costs →

Folk CRM 3 hidden costs

medium
Integration Limitations $20-$50/month
medium
Contact Enrichment Costs $50-$100/user/month
low
Migration and Data Import Effort $500-$2,000
See all Folk CRM hidden costs →

Continue researching

Freshsales

Folk CRM

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