Bitrix24 CRM vs Nutshell Pricing (2026)
Compare / Bitrix24 CRM vs Nutshell
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Team size
25 seats

Bitrix24 CRM vs Nutshell

CRM pricing comparison · 2026

Bitrix24 CRM pricing ranges from $0–$499/organization/month, while Nutshell ranges from $13–$79/user/month. Nutshell is typically 75% more affordable, though your actual cost depends on tier and team size.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Visit Bitrix24 pricing
Free plan limits → Discount programs →
Visit Nutshell pricing
Discount programs →
Affiliate partner — does not affect ranking.
Compare
2 products · CRM
Side-by-side · live
Bitrix24 CRM
Bitrix24 CRM pricing starts at $0 on the Free plan, with paid plans beginning at $49/month
verified 7w ago
$588 $593
View pricing →
Nutshell
Nutshell CRM pricing starts at $13/user/month for the Foundation plan, scaling up to $79/u
verified 14d ago
$588 $593
View pricing →
Verdict · Vendr median · year 1
Bitrix24 saves $5 vs Nutshell · 25 seats
Cheapest $588
Spread 1%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Standard
$0/yr
year 1 license · $124/seat
Growth
$7.5K/yr
year 1 license · $25/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
↓ Lowest median
Median annual
$588/yr
Vendr · n=44
Median annual
$593/yr
Vendr · n=344
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 9 sourced facts
5 hidden-cost · 2 contract · Vendr median · 1 review platform
Last verified 1mo ago
Confidence High confidence
Sources 5 sourced facts
3 hidden-cost · Vendr median · 1 review platform
Last verified 2w ago
Confidence Medium confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
4 documented
  • Partner/Reseller Implementation Costs
    10-25% of license costs
    2 sources
  • Regional Feature Restrictions Not Disclosed Pre-Purchase
    5-15% of license costs
    1 source
  • Third-Party Integration Costs (e.g., Contact Enrichment)
    5-20% of license costs
    1 source
  • On-Premise Licensing Per-User Costs
    Variable — per-user pricing on self-hosted
    1 source
3 documented
  • Nutshell Campaigns Add-On Pricing
    $100/month for 10,000 contacts
    1 source
  • Data Export Limitations
    5-15% of license costs
    1 source
  • Limited Customization for Service Companies
    5-10% of license costs
    1 source
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
Trustpilot
1.4out of 5 (23)
Best for
Solo entrepreneurs and small teams getting started
Watch out
Support is extremely slow — responses take days or weeks, with no real resolution
Trustpilot
3.9out of 5 (23)
Best for
Small teams starting with CRM
Watch out
Data export does not return data in the original import format, creating vendor lock-in concerns
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit Bitrix24 pricing
Free plan limits → Discount programs →
Visit Nutshell pricing
Discount programs →
Affiliate partner — does not affect ranking.
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
CRM

Bitrix24 CRM

$0–$499
/organization/month
5 plans · Free tier
Full pricing breakdown →
VS
CRM

Nutshell

$13–$79
/user/month
5 plans
Full pricing breakdown →

Bitrix24 CRM and Nutshell both operate in the crm category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Bitrix24 CRM Nutshell
Free Free /month $13 /user/month
Basic $61 /month $25 /user/month
Standard $124 /month $42 /user/month
Professional $249 /month $59 /user/month
Enterprise $499 /month $79 /user/month

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

Bitrix24 CRM

8 scenarios
Free
Freelancer Setup
$49/month (annual)
Small Business Growth
$99/month (annual)
Mid-Size Sales Team
See all 8 scenarios →

Nutshell

6 scenarios
$13/user/month
Solo Sales Professional
$125/month
Growing Sales Team (5 users)
total ($25/user/month)
$630/month
Mid-Sized Sales Organization (15 users)
total ($42/user/month)
See all 6 scenarios →

Market Intelligence

Bitrix24 CRM

Median annual cost
$588
Based on
44 deals

Nutshell

Median annual cost
$593
Based on
344 deals

What Users Say

Bitrix24 CRM

Trustpilot
1.4out of 5 (23)
Top complaints
  • Support is extremely slow — responses take days or weeks, with no real resolution
  • Platform bugs go unresolved for extended periods (card merging, WhatsApp connectivity, automations)
  • No refunds offered even when core features don't work as advertised

Nutshell

Trustpilot
3.9out of 5 (23)
Top complaints
  • Data export does not return data in the original import format, creating vendor lock-in concerns
  • Random updates without warning causing freezing and timeout pages
  • Not well-suited for service companies; built primarily for retail/product sales

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Bitrix24 CRM 4 hidden costs

medium
Partner/Reseller Implementation Costs 10-25% of license costs
high
Regional Feature Restrictions Not Disclosed Pre-Purchase 5-15% of license costs
medium
Third-Party Integration Costs (e.g., Contact Enrichment) 5-20% of license costs
medium
On-Premise Licensing Per-User Costs Variable — per-user pricing on self-hosted
See all Bitrix24 CRM hidden costs →

Nutshell 3 hidden costs

medium
Nutshell Campaigns Add-On Pricing $100/month for 10,000 contacts
high
Data Export Limitations 5-15% of license costs
medium
Limited Customization for Service Companies 5-10% of license costs
See all Nutshell hidden costs →

Continue researching

Bitrix24 CRM

Nutshell

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