Pipedrive vs Zendesk Sell
CRM pricing comparison · 2026
Pipedrive pricing ranges from $14–$89/user/month, while Zendesk Sell ranges from $25–$219/user/month. Pipedrive is typically 55% more affordable, though your actual cost depends on tier and team size.
Pipedrive
Pipedrive is a sales-focused CRM built by salespeople, for salespeople.
verified 27d ago
$690
$800
Zendesk Sell
Zendesk Sell (formerly Base CRM) pricing starts at $19/user/month for the Sell Team plan w
verified 27d ago
$690
$800
Verdict · Vendr median · year 1
Zendesk
saves
$110
vs
Pipedrive
· 25 seats
Cheapest
$690
Spread
14%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Growth
$10K/yr
year 1 license · $34/seat
Sell Growth
$21K/yr
year 1 license · $69/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
Median annual
$800/yr
Vendr · n=67
↓ Lowest median
Median annual
$690/yr
Vendr · n=107
REF · 01
Sources & confidence
Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.
Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources
11 sourced facts
7 hidden-cost · 1 contract · Vendr median · 2 review platforms
Last verified
3w ago
Confidence
High confidence
Sources
9 sourced facts
4 hidden-cost · 3 contract · Vendr median · 1 review platform
Last verified
3w ago
Confidence
Medium confidence
REF · 02
Plans at a glance
Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.
Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 04
Contract terms
The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.
Pipedrive
Zendesk
Auto-renewal
Yes
Yes
Cancellation
—
Must cancel via software login interface only
Commitment
—
Annual billing standard
Price escalation
—
No published schedule
Can downgrade
—
No
REF · 05
What users say
Aggregated, with sample sizes. We use whichever review platform has data.
User reviews
TrustRadius · Trustpilot · G2
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats).
Median annual cost is from Vendr's deal flow when available — see source badges.
Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
VS
Pipedrive and Zendesk Sell both operate in the crm category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Pipedrive | Zendesk Sell |
|---|---|---|
| Lite | $19 /user/month | $25 /user/month |
| Growth | $34 /user/month | $69 /user/month |
| Premium | $64 /user/month | $149 /user/month |
| Ultimate | $89 /user/month | $219 /user/month |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
Pipedrive
6 scenarios$343/month ($4,116/year)
7-User Team with 100K Contacts
$343 for users (7 x $49). Contact storage is unlimited on all plans, so 100K contacts costs the same as 1K contacts.
$555/month ($6,660/year)
10-Person Sales Team
$490 for users (10 x $49) + $32.50 LeadBooster + $32.50 Smart Docs
$2,046/month ($24,552/year)
30-Person Company
$1,920 for users (30 x $64) + $32.50 LeadBooster + $41 Web Visitors + $13.33 Campaigns + $32.50 Smart Docs + $6.70 Projects
Zendesk Sell
4 scenarios$95/month ($19/user/month with annual billing)
Small Sales Team (5 users)
$825/month ($55/user/month with annual billing)
Growing Business (15 users)
$5,750/month ($115/user/month with annual billing)
Scaling Enterprise (50 users)
Market Intelligence
Pipedrive
- Median annual cost
- $800
- Based on
- 67 deals
Zendesk Sell
- Median annual cost
- $690
- Based on
- 107 deals
Contract Terms
| Term | Pipedrive | Zendesk Sell |
|---|---|---|
| Auto-renewal | Yes | Yes |
| Cancellation | — | Must cancel via software login interface only |
| Minimum commitment | — | Annual billing standard |
| Price escalation | — | No published schedule |
| Can downgrade | — | No |