Close vs Pipedrive 2026: CRM Pricing Compared
Compare / Close vs Pipedrive
Shortlist
Team size
25 seats

Close vs Pipedrive

CRM pricing comparison · 2026

Close pricing ranges from $0–$139/user/month, while Pipedrive ranges from $14–$89/user/month. Pipedrive is typically 27% more affordable, though your actual cost depends on tier and team size.

Visit
See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Visit Close pricing
Free plan limits → Discount programs →
Affiliate partner — does not affect ranking.
Visit Pipedrive pricing
Discount programs →
Affiliate partner — does not affect ranking.
Compare
2 products · CRM
Side-by-side · live
Close
Close is a sales-focused CRM built specifically for inside sales teams and high-growth sta
verified 18d ago
$800 $18K
View pricing →
Pipedrive
Pipedrive is a sales-focused CRM built by salespeople, for salespeople.
verified 27d ago
$800 $18K
View pricing →
Verdict · Vendr median · year 1
Pipedrive saves $17K vs Close · 25 seats
Cheapest $800
Spread 96%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Essentials
$11K/yr
year 1 license · $35/seat
Growth
$10K/yr
year 1 license · $34/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
Median annual
$18K/yr
Vendr · n=0 · limited data
↓ Lowest median
Median annual
$800/yr
Vendr · n=67
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 10 sourced facts
6 hidden-cost · 1 contract · Vendr median · 2 review platforms
Last verified 2w ago
Confidence High confidence
Sources 11 sourced facts
7 hidden-cost · 1 contract · Vendr median · 2 review platforms
Last verified 3w ago
Confidence High confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
5 documented
  • Calling and AI Enrichment Credits
    5-15% of license costs
    1 source
  • Difficult Trial Cancellation Process
    $35-$99
    1 source
  • Power Dialer Limited to Higher Tiers
    $64-$104/user/year
    1 source
  • Hours Tracking Requires Additional Software
    Additional time tracking software costs
    2 sources
  • Trial Account Security Lockouts
    Wasted time and inability to evaluate product
    1 source
4 documented
  • Add-on Features and Campaigns Module
    5-15% of license costs
    2 sources
  • Advanced Features Locked Behind Higher Tiers
    $20-50/user/month
    2 sources
  • Scaling Costs with User Growth
    10-20% increase as team grows
    2 sources
  • Pricing Transparency During Trial-to-Paid Transition
    5-10% of first invoice
    1 source
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

Close
Pipedrive
Auto-renewal
Yes
Yes
Cancellation
Must contact support to cancel trial before 14 days
—
Commitment
14-day trial period
—
Price escalation
—
—
Can downgrade
—
—
Based on 2 verified sources (Vendr · TrustRadius · BBB)
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
TrustRadius
9/5 (5)
Trustpilot
1/5 (6)
Best for
Testing
Watch out
Impossible to cancel trial without contacting support
TrustRadius
7.7/5 (4)
Trustpilot
4.2/5 (25)
Best for
Small sales teams needing core pipeline management, deal tracking, and basic email integration
Watch out
Pricing becomes expensive as you scale
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit Close pricing
Free plan limits → Discount programs →
Affiliate partner — does not affect ranking.
Visit Pipedrive pricing
Discount programs →
Affiliate partner — does not affect ranking.
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
CRM

Close

$0–$139
/user/month
5 plans · Free tier
Full pricing breakdown →
VS
CRM

Pipedrive

$14–$89
/user/month
4 plans
Full pricing breakdown →

Close and Pipedrive are both leading crm platforms, but they target different user needs and price points. Close starts at $9/user/month, while Pipedrive begins at $14/user/month.

Close is best for teams seeking comprehensive features, while Pipedrive excels for businesses prioritizing ease of use. Both platforms offer robust features, but their pricing structures and target markets differ significantly.

Plan-by-Plan Pricing

Plan Close Pipedrive
Free Trial Free /month $19 /user/month
Solo $9 /user/month $34 /user/month
Essentials $35 /user/month $64 /user/month
Growth $99 /user/month $89 /user/month
Scale $139 /user/month —

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

Close

4 scenarios
$495/month ($5,940/year)
5-Person Inside Sales Team
$99/user × 5 users on Growth, plus variable costs for AI Enrich and SMS usage
$2,780/month ($33,360/year)
20-Person Sales Organization
$139/user × 20 users on Scale, plus variable costs for calling, SMS, and enrichment
$9/user/month ($108/year)
Solo Sales Rep
on the Solo plan (1 user, up to 10,000 leads)
See all 4 scenarios →

Pipedrive

6 scenarios
$343/month ($4,116/year)
7-User Team with 100K Contacts
$343 for users (7 x $49). Contact storage is unlimited on all plans, so 100K contacts costs the same as 1K contacts.
$555/month ($6,660/year)
10-Person Sales Team
$490 for users (10 x $49) + $32.50 LeadBooster + $32.50 Smart Docs
$2,046/month ($24,552/year)
30-Person Company
$1,920 for users (30 x $64) + $32.50 LeadBooster + $41 Web Visitors + $13.33 Campaigns + $32.50 Smart Docs + $6.70 Projects
See all 6 scenarios →

Market Intelligence

Close

Median annual cost
$17,854

Pipedrive

Median annual cost
$800
Based on
67 deals

What Users Say

Close

Trustpilot
1/5 (6)
TrustRadius
9/10 (5)
Top complaints
  • Impossible to cancel trial without contacting support
  • Trial accounts locked by auto-security system requiring personal data verification
  • Poor customer support with template responses

Pipedrive

Trustpilot
4.2/5 (25)
TrustRadius
7.7/10 (4)
Top complaints
  • Pricing becomes expensive as you scale
  • Advanced features require higher-tier plans
  • Limited marketing automation compared to competitors

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Close 5 hidden costs

medium
Calling and AI Enrichment Credits 5-15% of license costs
medium
Difficult Trial Cancellation Process $35-$99
medium
Power Dialer Limited to Higher Tiers $64-$104/user/year
low
Hours Tracking Requires Additional Software Additional time tracking software costs
high
Trial Account Security Lockouts Wasted time and inability to evaluate product
See all Close hidden costs →

Pipedrive 4 hidden costs

medium
Add-on Features and Campaigns Module 5-15% of license costs
medium
Advanced Features Locked Behind Higher Tiers $20-50/user/month
medium
Scaling Costs with User Growth 10-20% increase as team grows
low
Pricing Transparency During Trial-to-Paid Transition 5-10% of first invoice
See all Pipedrive hidden costs →

Contract Terms

Term Close Pipedrive
Auto-renewal Yes Yes
Cancellation Must contact support to cancel trial before 14 days —
Minimum commitment 14-day trial period —

Continue researching

Close

Pipedrive

Our Verdict

Choose Close if you need comprehensive features and customization. It offers better value for smaller teams with its lower starting price of $9/user/month.

Choose Pipedrive if ease of use and quick setup are priorities. While pricier, it provides stronger features for enterprise needs.

Frequently Asked Questions

01 Which is cheaper, Close or Pipedrive?

Close is cheaper, starting at $9/user/month vs $14/user/month for Pipedrive. For mid-tier plans, Close costs around $99/user/month compared to Pipedrive's $49/user/month.

02 Does Close or Pipedrive have a free tier?

Neither Close nor Pipedrive offers a free tier. Close starts at $9/user/month and Pipedrive at $14/user/month. For free crm options, consider alternatives like HubSpot's free tier.

03 How much do Close and Pipedrive cost for enterprise?

Close's top tier (Enterprise) costs Custom pricing, while Pipedrive's highest plan (Enterprise) is $129/user/month. Enterprise pricing typically includes dedicated support, advanced security, and unlimited users or custom features. Contact sales for exact enterprise quotes.

Related Comparisons