Close vs Insightly CRM Pricing (2026)
Compare / Close vs Insightly CRM
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Team size
25 seats

Close vs Insightly CRM

CRM pricing comparison · 2026

Close pricing ranges from $0–$139/user/month, while Insightly CRM ranges from $0–$99/user/month. Insightly CRM is typically 27% more affordable, though your actual cost depends on tier and team size.

Visit
See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Visit Close pricing
Free plan limits → Discount programs →
Affiliate partner — does not affect ranking.
Visit Insightly pricing
Free plan limits → Discount programs →
Compare
2 products · CRM
Side-by-side · live
Close
Close is a sales-focused CRM built specifically for inside sales teams and high-growth sta
verified 18d ago
$360 $18K
View pricing →
Insightly CRM
Insightly is a unique CRM platform that bridges the gap between customer relationship mana
verified 27d ago
$360 $18K
View pricing →
Verdict · Vendr median · year 1
Insightly saves $17K vs Close · 25 seats
Cheapest $360
Spread 98%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Essentials
$11K/yr
year 1 license · $35/seat
Professional
$15K/yr
year 1 license · $49/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
Median annual
$18K/yr
Vendr · n=0 · limited data
↓ Lowest median
Median annual
$360/yr
Vendr · n=47
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 10 sourced facts
6 hidden-cost · 1 contract · Vendr median · 2 review platforms
Last verified 2w ago
Confidence High confidence
Sources 11 sourced facts
6 hidden-cost · 2 contract · Vendr median · 2 review platforms
Last verified 3w ago
Confidence Medium confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
5 documented
  • Calling and AI Enrichment Credits
    5-15% of license costs
    1 source
  • Difficult Trial Cancellation Process
    $35-$99
    1 source
  • Power Dialer Limited to Higher Tiers
    $64-$104/user/year
    1 source
  • Hours Tracking Requires Additional Software
    Additional time tracking software costs
    2 sources
  • Trial Account Security Lockouts
    Wasted time and inability to evaluate product
    1 source
3 documented
  • Enterprise Tier Required for Advanced Features
    $50-$70/user/month
    1 source
  • Premium Support and Training Costs
    $1,500/year
    3 sources
  • Migration and Complexity Costs at Scale
    15-25% cost increase at scale
    2 sources
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

Close
Insightly
Auto-renewal
Yes
Yes
Cancellation
Must contact support to cancel trial before 14 days
Not disclosed in sources
Commitment
14-day trial period
1 year
Price escalation
—
Flat renewal offers standard, but pricing changes have occurred historically
Can downgrade
—
✓ Yes
Based on 3 verified sources (Vendr · TrustRadius · BBB)
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
TrustRadius
9/5 (5)
Trustpilot
1/5 (6)
Best for
Testing
Watch out
Impossible to cancel trial without contacting support
TrustRadius
6.8/5 (4)
Trustpilot
1.4/5 (12)
Best for
Getting started
Watch out
Poor customer support and slow response times (3-5 days to weeks)
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit Close pricing
Free plan limits → Discount programs →
Affiliate partner — does not affect ranking.
Visit Insightly pricing
Free plan limits → Discount programs →
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
CRM

Close

$0–$139
/user/month
5 plans · Free tier
Full pricing breakdown →
VS
CRM

Insightly CRM

$0–$99
/user/month
4 plans · Free tier
Full pricing breakdown →

Close and Insightly CRM both operate in the crm category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Close Insightly CRM
Free Trial Free /month Free /month
Solo $9 /user/month $29 /seat/month
Essentials $35 /user/month $49 /seat/month
Growth $99 /user/month $99 /seat/month
Scale $139 /user/month —

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

Close

4 scenarios
$495/month ($5,940/year)
5-Person Inside Sales Team
$99/user × 5 users on Growth, plus variable costs for AI Enrich and SMS usage
$2,780/month ($33,360/year)
20-Person Sales Organization
$139/user × 20 users on Scale, plus variable costs for calling, SMS, and enrichment
$9/user/month ($108/year)
Solo Sales Rep
on the Solo plan (1 user, up to 10,000 leads)
See all 4 scenarios →

Insightly CRM

2 scenarios
$490/month ($5,880/year)
10-Person Sales Team
$2,475/month ($29,700/year)
25-Person Enterprise Team

Market Intelligence

Close

Median annual cost
$17,854

Insightly CRM

Median annual cost
$360
Based on
47 deals

What Users Say

Close

Trustpilot
1/5 (6)
TrustRadius
9/10 (5)
Top complaints
  • Impossible to cancel trial without contacting support
  • Trial accounts locked by auto-security system requiring personal data verification
  • Poor customer support with template responses

Insightly CRM

Trustpilot
1.4/5 (12)
TrustRadius
6.8/10 (4)
Top complaints
  • Poor customer support and slow response times (3-5 days to weeks)
  • Email sync issues and unreliable email integration
  • Recent UI changes making system more complicated to use

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Close 5 hidden costs

medium
Calling and AI Enrichment Credits 5-15% of license costs
medium
Difficult Trial Cancellation Process $35-$99
medium
Power Dialer Limited to Higher Tiers $64-$104/user/year
low
Hours Tracking Requires Additional Software Additional time tracking software costs
high
Trial Account Security Lockouts Wasted time and inability to evaluate product
See all Close hidden costs →

Insightly CRM 3 hidden costs

high
Enterprise Tier Required for Advanced Features $50-$70/user/month
critical
Premium Support and Training Costs $1,500/year
medium
Migration and Complexity Costs at Scale 15-25% cost increase at scale
See all Insightly CRM hidden costs →

Contract Terms

Term Close Insightly CRM
Auto-renewal Yes Yes
Cancellation Must contact support to cancel trial before 14 days Not disclosed in sources
Minimum commitment 14-day trial period 1 year
Price escalation — Flat renewal offers standard, but pricing changes have occurred historically
Can downgrade — Yes

Continue researching

Close

Insightly CRM

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