All ElevenLabs Plans & Pricing

Plan Monthly Annual Best For
View all features by plan (compare side-by-side)

Free

  • 10k credits per month
  • Text to Speech
  • Speech to Text
  • Sound Effects
  • Voice Design
  • Music
  • Productions
  • Image & Video
  • 3 Projects in Studio

Starter

  • 30k credits per month
  • Everything in Free
  • Commercial License
  • Instant Voice Cloning
  • 20 Projects in Studio
  • Music commercial use
  • Dubbing Studio

Creator

  • 121k credits per month
  • Everything in Starter
  • Professional Voice Cloning
  • Additional Credits
  • First month 50% off at $11

Pro

  • 600k credits per month
  • Everything in Creator
  • 44.1kHz PCM audio output via API
  • 192kbps quality audio

Scale

  • 1.8M credits per month
  • Everything in Pro
  • 3 Workspace seats
  • Team Collaboration
  • 3 Professional Voice Clones

Business

  • 6M credits per month
  • Everything in Scale
  • Low-latency TTS as low as 5c/minute
  • 10 Professional Voice Clones
  • 10 Workspace seats

Enterprise

  • Custom number of credits and seats
  • Custom terms and assurance around DPA/SLAs
  • BAAs for HIPAA customers
  • Custom SSO
  • More seats and voices
  • Elevated concurrency limits
  • Fully managed dubbing with Productions
  • Significant discounts at scale
  • Priority support
Compare ElevenLabs with alternativesAdjust seats, lock a tier, add up to 2 more products side-by-side. Shareable URL.
Cost calculator

What does ElevenLabs actually cost you?

Drag the slider. Pick a tier. Your projected spend updates as you go.

Tier
Billing
Your projected cost$150per month · $6/unit × 25units
Year 1 license$1.8K12 months at this rate
At a glance

List price by tier (annualized, per unit)

Per-unit list price across ElevenLabs's plans, annualized. Custom-priced tiers show a hatched bar.

FreeCustom
Starter$72/yr
Creator$264/yr
Pro$1.2K/yr
Scale$3.6K/yr
Business$12K/yr
EnterpriseCustom
Quick Answer
Last verified:
High confidence

ElevenLabs costs Free to $990 per month as of July 2026, with 7 plans available including a free tier. Plans: Free (free), Starter at $6/month, Creator at $22/month, Pro at $99/month, Scale at $299/month, and Business at $990/month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Try ElevenLabs Free

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

ElevenLabs offers 7 pricing tiers: Free, Starter, Creator, Pro, Scale, Business, Enterprise. A free plan is available. Paid plans include Starter at $6/month, Creator at $22/month, Pro at $99/month. The Starter plan is creators starting commercial voice projects.

Compared to other ai voice tools software, ElevenLabs is positioned at the premium price point.

  • 19 documented hidden costs beyond list price
  • Contracts auto-renew — Cancel anytime but credits are forfeited immediately upon cancellation

How much does ElevenLabs cost?

ElevenLabs offers 7 pricing plans, starting with a free tier and scaling to custom enterprise pricing. Plans include Free (free), Starter at $6/month, Creator at $22/month, Pro at $99/month, Scale at $299/month, Business at $990/month, Enterprise (custom pricing).

ElevenLabs Pricing Overview

ElevenLabs has 7 pricing plans, including a free tier. Paid plans range from $0 to $990/month. The Free plan is free and is best for building and testing for free. The Starter plan costs $6/month, best for creators starting commercial voice projects. The Creator plan costs $22/month, best for content creators and podcasters. The Pro plan costs $99/month, best for production creators and api users. The Scale plan costs $299/month, best for growing teams using voice production workflows. The Business plan costs $990/month, best for business teams with larger voice workloads. The Enterprise plan requires contacting sales for a custom quote and is designed for large organizations needing custom terms, compliance, support, or scale.

ElevenLabs contracts auto-renew.

There are at least 19 documented hidden costs beyond ElevenLabs's list price, including implementation, training, and add-on fees.

This pricing was last verified in June 16, 2026 from 3 independent sources.

ElevenLabs is an AI voice technology platform specializing in text-to-speech (TTS), voice cloning, and conversational AI. Founded in 2022 and headquartered in New York City, the company has rapidly become one of the leading providers of hyper-realistic AI voice generation, serving content creators, developers, and enterprises worldwide. The platform supports 30+ languages and offers both instant voice cloning (1-5 minute audio samples) and professional voice cloning (30+ minutes for hyper-realistic results).

The platform operates on a credit-based pricing model with usage-based billing, where different AI models and services consume credits at varying rates. ElevenLabs offers seven pricing tiers ranging from a Free plan for experimentation to custom Enterprise plans for large-scale organizations. The service includes Studio access for content creation, API access for developers, Dubbing capabilities for video translation, and Conversational AI agents for voice interactions. However, the usage-based model creates significant pricing unpredictability, and several hidden costs can dramatically increase total ownership expenses beyond advertised pricing.

How ElevenLabs Pricing Compares

Compare ElevenLabs pricing against top alternatives in AI Voice Tools.

Usage-Based Rates

Per-unit pricing for ElevenLabs API usage.

Starter

Item Dimension Unit Rate
text-to-speech minute extra minute $0.200
  • Text to Speech UI extra minutes listed at approximately $0.20 per minute

Creator

Item Dimension Unit Rate
text-to-speech minute extra minute $0.180
  • Text to Speech UI extra minutes listed at approximately $0.18 per minute
  • Promotional first-month price is $11; standard monthly price is $22

Pro

Item Dimension Unit Rate
text-to-speech minute extra minute $0.170
  • Text to Speech UI extra minutes listed at approximately $0.17 per minute

Scale

Item Dimension Unit Rate
text-to-speech minute extra minute $0.170
  • Text to Speech UI extra minutes listed at approximately $0.17 per minute

Business

Item Dimension Unit Rate
text-to-speech minute extra minute $0.170
  • Text to Speech UI extra minutes listed at approximately $0.17 per minute
  • Low-latency TTS listed as low as $0.05 per minute

Compare ElevenLabs vs Alternatives

Before committing to ElevenLabs, compare pricing with these 3 alternatives in the same category.

All ElevenLabs alternatives & migration guides

What Companies Actually Pay for ElevenLabs

Review scores
Trustpilot 1.7out of 5 (25)
Third-party review aggregates, as of Jul 2026
Top pricing complaints
Credits lost immediately upon cancellation with no refund or grace periodAI-only customer support with no access to human agentsUnexpected charges and subscription confusionPricing opacity — actual costs significantly higher than expected for enterprise/call center use

ElevenLabs Year 1 Total Cost by Company Size

Real deployment costs including licenses, implementation, training, and admin — not just the sticker price.

Solo / Getting Started $0 Year 1 total
free tier with basic features
Total $0

A solo user or very small team getting started with ElevenLabs on the free plan

Growing Business $99 Year 1 total

A mid-size business using ElevenLabs on the Pro plan

Enterprise (100+ users) Custom pricing — typically negotiated annually, contact sales for quote Year 1 total

A large enterprise deploying ElevenLabs across the organization

Conversational AI Voice Agent (Scale Plan) $330 Year 1 total
3,600 minutes at 1,000 credits/minute
Total $330

Business running voice agents for customer service with 10+ concurrent agents

Audiobook Production (100-hour book) Estimated $500-$1,000+ depending on character count and voice model selection. Users report this is prohibitively expensive compared to alternatives. Year 1 total

Producing a full-length audiobook using AI voices

YouTube Content Creator (Monthly) $22 Year 1 total
~2 hours of speech
Total $22

Creator producing 10-15 videos per month with voiceovers

Individual Creator — 100 Min/Month Audio $22 Year 1 total
$264/year
Total $22

Creator plan for a solo content creator generating approximately 100 minutes of audio per month (roughly 600,000 characters at 1,000 chars/min estimate).

Conversational AI — 10 Agents, ~60 Hours/Month ~$330/month for Scale plan Year 1 total

Voice AI deployment with 10 concurrent agents handling inbound calls. At 1,000 credits/minute billing rate on a Scale plan.

Enterprise — Median Vendr Deal $51,720 Year 1 total
median per Vendr
Total $51,720

Enterprise contract as reported by Vendr deal flow data for mid-market to enterprise buyers.

Individual Creator $264 Year 1 total
$22/month on Creator plan
Total $264

Solo creator using ElevenLabs for voiceover work, podcast narration, or commercial content production requiring voice cloning and commercial licensing.

Small Production Team $1,188 Year 1 total
$99/month on Pro plan
Total $1,188

Small team or agency using the Pro plan for high-frequency commercial content production with larger monthly character allowances.

Growing API-Integrated Business $3,588 Year 1 total
$299/month on Scale plan
Total $3,588

Business integrating ElevenLabs API into a product or service requiring consistent high-volume voice generation at scale.

Enterprise Voice AI Deployment $11,880 Year 1 total
$990/month on Business plan
Total $11,880

Enterprise team building API-driven voice applications such as call center automation. Users report that actual production costs can far exceed estimates — one team abandoned a 3-month integration project after seeing real billing figures.

Solo Content Creator (Creator Plan) $264 Year 1 total

Individual podcaster, YouTuber, or audiobook narrator generating approximately 100 minutes of audio per month using the Creator plan ($22/mo).

How ElevenLabs Pricing Compares

Software Starting Price Top Price
ElevenLabs Free $990/month
Amazon Polly $4/million characters $100/million characters
Google Cloud Text-to-Speech $4/per 1M characters $160/per 1M characters
IBM Watson Text to Speech Free $5000/per 1000 characters
LOVO AI Free $75/month
Microsoft Speech Services Free $48/1M characters

19 ElevenLabs Hidden Costs Beyond the List Price

Beyond the listed price, ElevenLabs has at least 19 documented hidden costs that can significantly increase total cost of ownership.

Watch for 19 hidden costs
  • Premium Voice Model Surcharge 100% premium on high-quality voices
    high 1 source
    Reddit "they charge 2X credits for high quality voices which is not immediately clear on their pricing. and their normal voices are shit."
  • Conversational AI Per-Minute Charges $5.50/hour for conversational AI calls
    critical 2 sources
    Reddit "Elevenlabs costs **$330** per month, but 60 hours of calling is almost nothing in the context of a full month with 10+ agents, plus they restrict the amount of concurrent agents - I think it's 10 per account."
    Reddit "ElevenLabs started charging based on the duration of calls with AI agents, at a rate of 1,000 credits per minute."
  • Concurrent Agent Limits Requires multiple accounts for scaling
    medium 1 source
    Reddit "Elevenlabs costs **$330** per month, but 60 hours of calling is almost nothing in the context of a full month with 10+ agents, plus they restrict the amount of concurrent agents - I think it's 10 per account."
  • Multiple Voice Slots Require Higher Tiers $67-$197/month for multiple voices
    medium 1 source
    Reddit "I have my e-learning voice, but I'd love to also have my character voices but I can't do that with a single creator account."
  • Credit Burn from Regenerations and Errors 10-30% of license costs
    high 4 sources
    Trustpilot "30 minutes into my subscription and have cancelled already. Repeatedly selected a voice but the one generated is not the one I selected. Burning through credits in a sense."
    Trustpilot "yet another over hyped AI company made out to be a leader in the field. Reality from 1 hr of my time trying to generate a simply video audio social media clip that consumed 29,000 credits in under 2 minites and only provided 8 frames"
    Reddit "you go through 11labs credits so fast because they charge 2X credits for high quality voices which is not immediately clear on their pricing. and their normal voices are shit."
    Trustpilot "After wasting ~400k credits, zero delivery, unusable audio with voice layovers and bugs"
  • Credits Forfeited on Cancellation 5-15% of license costs
    critical 1 source
    Trustpilot "You pay for the credits — then lose them the moment you cancel. ElevenLabs sells a subscription where credits are effectively the product you're paying for."
  • Opaque Credit-Based Pricing Model 20-50% of expected license costs
    high 3 sources
    Trustpilot "Pricing through credits and is by character and opaque. Be careful of the super helpful AI chatbot."
    Trustpilot "The service turned out to be much more expensive than we expected, and unfortunately, the team often seemed unsure about how their own pricing worked."
    Trustpilot "It would have cost me $22 just to process a six minute video and translate Chinese to English That's it Nothing else$22 What a rip off"
  • Voice Library Quality Variability — Wasted Credits 5-20% of license costs
    medium 2 sources
    Trustpilot "There are plenty of voices, but 80% of them can't be used. They are either distorted, reverberance, or badly recorded."
    Trustpilot "The pricing model is aggressive for what you actually get. Credits burn fast, the plans jump in cost dramatically between tiers, and the output quality doesn't justify any of it"
  • Multiple Creator Accounts Required for Multiple Voice Profiles $22-$99/month per additional account
    medium 1 source
    Reddit "I put in a ticket with elevenlabs about this and they instructed me to sign up to more Creator accounts. Even at that cost initially, I'm not sure if it would pay for itself."
  • Account Lockout Risk During Plan Upgrades $22-$99/month in lost access
    high 1 source
    Trustpilot "ElevenLabs LOCKED ME OUT of my active Creator Plan with credits I needed to use as I was working on a project to be delivered the next day. Upgrading was a big mistake and looked for support to rectify the issue."
  • AI-Only Customer Support — No Human Agent Access 5-15% of license costs
    high 3 sources
    Trustpilot "Once I got to a real person (thank you Kris) the service was fabulous. BUT FOR THE LOVE OF GOD, please allow one to submit a ticket directly. Your AI chatbot could not open a separate tab on my br..."
    Trustpilot "I was in a panic with no human agent to talk to, just an AI chatbot that directed my request to support, which would take over 24 hrs to respond to."
    Trustpilot "every single reply came from an AI bot — each one literally stamped "This response was generated by AI, not a human." When I pointed to consumer-protection concerns, I was just told to "consult legal counsel."
  • Enterprise API Cost Underestimation 25-75% of license costs
    critical 2 sources
    Trustpilot "The service turned out to be much more expensive than we expected, and unfortunately, the team often seemed unsure about how their own pricing worked."
    Hacker News "ElevenLabs in particular has the highest quality (I tested a lot of models for a tool I'm building [3]), but the pricing is also 400 times more expensive than the rest. You easily pay multiple dollars per minute of text-to-speech generation."
  • Unexpected Charges and Account Lockouts on Payment Failure $6-$990
    high 2 sources
    Trustpilot "This company is a ripoff. They have now put 2 charges on my credit card. I cancelled my account before I should have been billed No customer service. AI answers the phone"
    Trustpilot "ElevenLabs LOCKED ME OUT of my active Creator Plan with credits I needed to use as I was working on a project to be delivered the next day. Upgrading was a big mistake and looked for support to rectify the issue."
  • High-Quality Voice Credits Cost 2x 50% effective reduction in usable credits
    high 1 source
    Reddit "You go through 11labs credits so fast because they charge 2X credits for high quality voices which is not immediately clear on their pricing. and their normal voices are shit."
  • Pricing Opacity for Enterprise and Call Center Use Cases $330-$51,720+/year depending on scale
    critical 2 sources
    Trustpilot "We spent almost 3 months integrating and setting up our call center automation, only to scrap the entire project within 2 months after seeing the actual bills."
    Trustpilot "Elevenlabs costs $330 per month, but 60 hours of calling is almost nothing in the context of a full month with 10+ agents, plus they restrict the amount of concurrent agents - I think it's 10 per account."
  • Post-Processing and Mastering Required for Professional Use 5-15% of license costs
    medium 1 source
    Trustpilot "The exported files still required extensive editing in Audacity before they were ready for professional distribution."
  • Downgrade Penalty: Credits Lost on Plan Reduction $99-$990 lost credits
    high 1 source
    Trustpilot "if you downgrade, you lose your remaining credits entirely. It feels like a pricing structure designed to trap customers rather than serve them."
  • Usage-Based Overage Billing $99-$299+/month depending on usage
    medium 1 source
    Reddit "depending on some of the parameters, you would probably need the Pro plan. Then, you can activate usage-based billing, which allows you to extend your usage even if you run out of credits included in your monthly allotment."
  • Multi-Voice License Requires Multiple Accounts or Higher Tiers $22-$44/month per additional account
    medium 1 source
    Reddit "I put in a ticket with elevenlabs about this and they instructed me to sign up to more Creator accounts. Even at that cost initially, I'm not sure if it would pay for itself."
Tip

Ask your ElevenLabs sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 4 independent sources
Reddit User discussions Trustpilot Consumer reviews Hacker News Tech community Vendr Verified buyer transactions
Key claims include inline source attribution. Data verified against multiple independent sources. 45 source citations total.

ElevenLabs Contract Terms

ElevenLabs contracts auto-renew. Changes require Cancel anytime but credits are forfeited immediately upon cancellation. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice Cancel anytime but credits are forfeited immediately upon cancellation
Minimum Commitment Monthly (no annual commitment required based on current tier data)
Mid-Term Downgrade Allowed
Payment Terms Monthly subscription, billed in advance
Price Escalation No published price escalation schedule; users report ElevenLabs has changed pricing structures and removed features (e.g., custom voice marketplace pricing) without extensive notice
Note

Downgrading causes immediate loss of all remaining credits in the current billing cycle

Based on 3 verified sources

How to Negotiate ElevenLabs Pricing

ElevenLabs contracts are negotiable. These 11 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 11 tactics
50% First Month Discount high success

ElevenLabs offers 50% off the Creator tier for the first month of subscription. This is available on the pricing page for new subscribers and provides a low-risk way to test the full feature set before committing to regular pricing.

Official pricing page and support confirmation
Commit to Multi-Year Contract high success

Vendr identifies multi-year commitment as the primary discount lever for ElevenLabs. Proposing a 2-3 year contract in exchange for pricing concessions is the most documented negotiation pathway for Enterprise deals.

Vendr (deal flow)
Use Turbo Models to Halve Character Costs high success

Flash/Turbo models cost 50% fewer credits than the Multilingual v2 model. For English-language content, switching to Turbo effectively doubles your character budget at no additional cost.

reddit (ElevenLabs community)
Exhaust Credits Before Cancelling high success

Unused credits — including rolled-over credits from prior billing cycles — are forfeited immediately upon cancellation. No grace period or refund is available. If you plan to cancel, schedule your cancellation only after you have depleted your full credit balance to avoid losing prepaid value.

Trustpilot (2026-06-27)
First-Month 50% Off Promo high success

ElevenLabs periodically offers 50% off the first month of subscription (confirmed active for Creator tier as of April 2025). New subscribers who have never subscribed before can access this on the pricing page before committing.

Reddit (ElevenLabs official reply, r/ElevenLabs, 2025-04-24)
Start with Free Tier Before Committing high success

The Free plan allows testing before any payment commitment. Given the high credit burn rate reported during voice testing and fine-tuning, thoroughly evaluate voice quality and credit consumption on the free tier before subscribing to any paid plan.

Reddit community + ElevenLabs official
Use Turbo Models to Extend Credit Budget high success

Turbo/Flash models cost 50% fewer credits than Multilingual v2. For English-language content, Turbo v2 delivers comparable quality at half the credit cost, effectively doubling your usable quota within the same plan.

Reddit (ElevenVoices, r/ElevenLabs, 2024-09-26)
Time Purchase at Quarter-End medium success

ElevenLabs sales teams are more likely to offer concessions near quarter-end to hit revenue targets. Timing Enterprise negotiations for the final weeks of a quarter can improve leverage.

Community (standard enterprise negotiation practice)
Get Per-Character Rate Commitments in Writing Before Integration medium success

Multiple enterprise teams report receiving inaccurate pricing estimates during the sales process that only became apparent after months of integration work. Before committing to any API or production integration, request written confirmation of per-character rates at your projected usage volumes and run a cost model against realistic throughput scenarios before signing any agreement.

Trustpilot (2026-06-23)
Multi-Year Commitment Discount medium success

Vendr identifies multi-year contracts as the primary discount lever for ElevenLabs. Committing to a 2+ year agreement rather than month-to-month or annual can unlock meaningful discounts, particularly for enterprise or Business tier buyers.

Vendr (discount levers)
Negotiate Enterprise Tier Directly for Volume Pricing medium success

Enterprise pricing is custom-quoted. For call center automation, voice agent platforms, or high-volume content production, negotiate directly with the sales team for custom credit packages and concurrent agent limits rather than accepting standard tier caps.

Vendr marketplace data + Trustpilot enterprise user reviews

Full negotiation guide →

ElevenLabs Price History

Pricing changes CostBench has tracked for ElevenLabs, verified across 3 snapshots going back to 2026Q1.

  1. ElevenLabs price decrease

    Highest tier decreased from $1320 to $990/month

    -25%
  2. ElevenLabs Starter increase

    Starter tier increased from $5 to $6/month

    +20%
  3. ElevenLabs Scale decrease

    Scale tier decreased from $330 to $299/month

    -9.4%

Price stable over 0.3 years

ElevenLabs Pricing FAQ

01 How much does ElevenLabs cost?

ElevenLabs offers seven pricing tiers: Free ($0), Starter ($6/month), Creator ($22/month), Pro ($99/month), Scale ($299/month), Business ($1,320/month or $13,200/year), and custom Enterprise pricing. The Free plan includes 10,000 credits monthly for non-commercial use. Paid plans include commercial licenses and range from basic voice generation to enterprise features.

02 Does ElevenLabs have a free plan or free trial?

Yes, ElevenLabs offers a permanent Free plan (not a trial) with 10,000 credits per month, which translates to approximately 10 minutes of text-to-speech or 15 minutes of conversational AI. The Free plan resets monthly and is suitable for personal projects and testing, but is restricted to non-commercial use and requires attribution to ElevenLabs.

03 What's the difference between instant and professional voice cloning?

Instant Voice Cloning (IVC) requires just 1-5 minutes of audio and creates a voice clone in seconds, ideal for rapid content creation. Professional Voice Cloning (PVC) requires 30 minutes minimum (3 hours optimal) and produces a hyper-realistic voice twin nearly indistinguishable from the original. IVC is available starting on Starter ($6/month), while PVC requires Creator ($22/month) or higher.

04 How does the ElevenLabs credit system work?

ElevenLabs uses a credit system where 1 credit typically equals 1 character for V1 and V2 models, or approximately 2 characters for other models. Standard TTS costs 1 credit per character, Turbo models cost 0.5 credits per character, and Conversational AI is billed by the minute. 10,000 credits yields roughly 10 minutes of TTS or 15 minutes of conversational AI, though actual usage varies significantly by model and features used.

05 What are ElevenLabs overage charges?

Overage rates are tiered: Creator plan charges $0.30 per 1,000 characters, Pro charges $0.24 per 1,000 characters, Scale charges $0.18 per 1,000 characters, and Business charges $0.12 per 1,000 characters. These charges kick in automatically when you exceed your monthly credit allocation, and failed generations also consume credits, making actual costs unpredictable.

06 How much does ElevenLabs conversational AI cost?

Conversational AI (voice agents) starts at 10 cents per minute of conversation. However, this doesn't include LLM fees, which add 10-30% to your bill. The Free plan includes approximately 15 minutes of conversational AI monthly, while paid plans provide more credits. Calls made during agent setup and testing are billed at half cost.

07 Does ElevenLabs offer annual billing discounts?

Yes, the Business plan offers annual billing at $13,200/year (equivalent to $990/month), saving about 16% compared to monthly billing at $1,320/month. Additionally, promotional offers include 2 free months on annual plans. Other tiers (Starter, Creator, Pro, Scale) don't show separate annual pricing as of 2026.

08 What does HIPAA compliance cost on ElevenLabs?

HIPAA compliance requires a $1,000 per month add-on to your base plan and is only available through custom Enterprise negotiations. For healthcare organizations, this means a Pro plan customer paying $99/month would need to upgrade to at least $990/month for HIPAA compliance, representing a 10x increase in cost for this single compliance feature.

09 Can I use ElevenLabs API on the free plan?

Yes, API access is included on all plans, including the Free plan. However, the Free plan is restricted to non-commercial use and includes only 10,000 credits monthly (~10 minutes of TTS). For commercial API usage, you need at least the Starter plan ($6/month) for a commercial license, though enterprise features like SSO and custom SLAs require Enterprise pricing.

10 Does ElevenLabs support team collaboration?

Multi-seat workspaces are only available on Scale ($299/month) and Business ($1,320/month) plans. Creator ($22/month) and Pro ($99/month) plans are single-user only. If you need team collaboration, you must jump from Pro's $99/month to Scale's $299/month, a 3.3x increase, even if you don't need the additional credits.

11 How do credit rollovers work on ElevenLabs?

ElevenLabs allows users to carry forward up to 2 months of unused credits into subsequent billing periods. However, this doesn't solve unpredictable overage costs during high-usage months. If you exceed your monthly allocation, you'll pay overage fees regardless of accumulated rollover credits, meaning the rollover is more about preventing waste than controlling costs.

12 Is ElevenLabs pricing negotiable?

Yes, especially for Enterprise and Business plans. Custom Enterprise pricing is fully negotiable based on volume, features, and contract length. The best negotiation window is at quarter-end when sales teams have pressure to meet targets. Leverage competitor quotes (Murf, Descript, Play.ht), negotiate multi-year contracts, and consider using SaaS procurement services for 20-30% discounts.

13 Do high-quality voices cost extra?

Yes. Premium voice models consume 2X credits compared to standard voices, which is not clearly indicated on the pricing page. This means if you're using high-quality voices, you'll burn through your character allowance twice as fast.

14 What are the limits on the free plan?

The Free plan includes 10,000 characters per month (approximately 10 minutes of speech). Content generated on the free plan includes watermarks, requires attribution to ElevenLabs, and does not include commercial license. You cannot use free-tier content for commercial purposes.

15 Can I use ElevenLabs for commercial projects?

Yes, but only with a paid subscription. The free plan does not include commercial licensing and requires attribution. All content generated on paid plans (Starter and above) includes commercial license and does not require attribution.

16 How many custom voices can I have?

The Creator plan allows 1 professional voice clone and 3 instant voice clones. To have more voices, you need to upgrade to higher tiers or create multiple accounts. Each plan tier has different limits on custom voice slots.

17 What happens to my unused credits if I cancel ElevenLabs?

All unused credits are permanently wiped the moment you cancel, including any credits that rolled over from previous months. ElevenLabs offers no grace period to use prepaid credits and does not refund their value. The only alternative offered is an immediate refund of the current subscription payment — but only if you agree to cancel right away, meaning you still lose any rolled-over credits.

18 How many minutes of audio do I get per ElevenLabs plan?

Approximately 1,000 characters equals 1 minute of speech. The Creator plan ($22/month) includes roughly 100 minutes of audio using standard models. Using Flash/Turbo models roughly doubles your effective output since they consume 50% fewer credits. Actual minutes vary depending on the voice model selected and any regenerations required.

19 Is there a discount for first-time ElevenLabs subscribers?

Yes — ElevenLabs has offered 50% off the Creator plan for the first month of a new subscription. Check the pricing page at elevenlabs.io/pricing before subscribing as availability may vary.

20 What happens to unused ElevenLabs credits when I cancel my subscription?

Unused credits — including credits rolled over from prior months — are forfeited immediately upon cancellation. ElevenLabs does not offer a grace period to use remaining credits or a refund for their value. The only mitigation is to exhaust your credit balance before cancelling.

21 Can I reach a human at ElevenLabs customer support?

As of mid-2026, ElevenLabs support is primarily AI-automated. Multiple users report that AI chatbots are the primary — and often only — point of contact, and that reaching a human requires significant effort if it is achievable at all. Support tickets reportedly take over 24 hours for a response. Some users report finding Discord faster, though with mixed results.

22 Is ElevenLabs expensive compared to other TTS providers?

Developers consistently describe ElevenLabs as significantly more expensive than competing text-to-speech providers. One Hacker News commenter described it as '400 times more expensive than the rest,' noting costs of multiple dollars per minute of audio. However, the same commenters consistently acknowledge ElevenLabs produces the highest voice quality available — the trade-off is premium output at a premium price.

23 What plan do I need for API access?

The Free plan does not include API access. API access is available starting on the Starter plan at $6/month. Higher-volume API usage typically requires the Pro plan ($99/month), Scale plan ($299/month), Business plan ($990/month), or custom Enterprise pricing depending on monthly character throughput requirements.

24 Do high-quality voices cost more credits than standard voices?

Yes. Premium voices on ElevenLabs consume approximately 2x the credits of standard voices. This is not prominently displayed during voice selection. If you are on the Creator plan ($22/mo) and exclusively use premium voices, your effective character budget is roughly half what the plan advertises.

25 What is the Conversational AI pricing for voice agents?

Conversational AI (voice agents for phone calls) is charged at 1,000 credits per minute of call time. On the Scale plan ($299/mo), one user reported this equated to approximately $330/month for their call center workload, with concurrent agent limits of around 10 per account. LLM costs are expected to be passed through to users in the future.

26 What is the free plan limit on ElevenLabs?

The Free plan provides 10,000 characters per month (approximately 10 minutes of audio). Audio generated on the free plan includes a watermark, requires attribution to ElevenLabs when published, and does not include a commercial license. Voice cloning and API access are not available on the free tier.

Is this pricing incorrect? — we'll verify and update it.