Quick Answer
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15Five costs $4 to $399 per user/month as of September 2026, with 3 plans available. Plans: Engage at $4/user/month, Perform at $11/user/month, and Total Platform at $16/user/month. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

15Five offers 3 pricing tiers: Engage, Perform, Total Platform. Paid plans include Engage at $4/per month, Perform at $11/per month, Total Platform at $16/per month. The Perform plan is organizations implementing comprehensive performance management alongside engagement.

Last verified: | Sources: 1 pricing pages and reviews
Know Before You Buy — See 15Five Plans

15Five lists $4-$399/user/month, but hidden costs like implementation and support add to the total as of September 2026. Key hidden costs: forced auto-renewal via unreliable in-app cancellation. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

Forced Auto-Renewal via Unreliable In-App Cancellation

critical overage

15Five auto-renews annual subscriptions and the in-app cancellation workflow is unreliable — the portal may display a confirmation message without actually recording the cancellation request. Multiple users report being billed for additional periods after attempting cancellation through the app. Cancellation requires written notice to a specific support email address at least 30 days before renewal; portal-initiated attempts are not recognized as valid by 15Five.

trustpilot

Despite those portal cancellation attempts, 15Five later advised they had "no record" of any prior cancellation notice and treated the subscription as auto-renewed, issuing an invoice we consider invalid.

trustpilot

Be careful you cannot unsubscribe via the plateforme. You need to contact the support and you will be invoice another month because you have a "30days notice period".

Frequently Asked Questions

01 What hidden costs should I budget for with 15Five?

Beyond the license fee, budget for: Forced Auto-Renewal via Unreliable In-App Cancellation ($4-$16/user/month). Exact totals depend on your deployment size and negotiated terms.

02 Does 15Five charge for implementation?

Implementation costs for 15Five vary by deployment size and customization. Contact the vendor or check our sourced hidden-cost breakdown above for verified figures.

03 How much does 15Five support cost?

Premium support pricing for 15Five depends on your tier and contract terms. See the sourced cost breakdown above for any verified figures we have.

04 Are there overage or storage costs with 15Five?

15Five auto-renews annual subscriptions and the in-app cancellation workflow is unreliable — the portal may display a confirmation message without actually recording the cancellation request. Multiple users report being billed for additional periods after attempting cancellation through the app. Estimated impact: $4-$16/user/month.

05 What add-ons cost extra with 15Five?

Add-on pricing for 15Five varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

Now You Know the Real Cost — See 15Five Plans

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Prices and terms change; verify against the live pricing page.

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