Quick Answer
Last verified:
High confidence

G2 costs Free to $299 per month as of September 2026, with 4 plans available including a free tier. Plans: Free (free), and Starter at $299/month. Custom pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

G2 offers 4 pricing tiers: Free, Starter, Professional, Enterprise. A free plan is available. Paid plans include Starter at $299/month. The Starter plan is small businesses (1–100 employees) establishing their g2 presence and ready to actively grow reviews.

G2 lists $0-$299/month, but hidden costs like implementation and support add to the total as of September 2026. Key hidden costs: professional and enterprise plans priced far above starter, significant price jump above starter plan, poor support experience for paying customers. Verified from 12 sources by CostBench.

Hidden Costs Breakdown

1

Professional and Enterprise Plans Priced Far Above Starter

high addon

The only publicly listed paid tier is Starter at $299/month. Vendr deal flow data across 527 purchases shows the median buyer actually pays $28,000/year, indicating that most paying customers are on custom-priced Professional or Enterprise plans that are substantially more expensive than the published Starter rate.

vendr

Vendr marketplace data: Median buyer pays $28,000/year based on 527 purchases. Buyers save 18% on average. Range: $73,586 (low) to $? (high).

2

Significant Price Jump Above Starter Plan

high addon

G2's publicly listed Starter plan is $2,999/year, but Vendr data from 528 actual purchases shows the median buyer pays $27,813/year — nearly 10× the Starter price. This gap reflects the true cost of Professional and Enterprise plans (buyer intent data, advanced analytics, review generation at scale), which are custom-quoted with no published rates.

vendr

Vendr marketplace data: Median buyer pays $27,813/year based on 528 purchases. Buyers save 18% on average. Range: $73,517 (low) to $? (high).

3

Poor Support Experience for Paying Customers

medium support

Multiple paying customers report that reaching a human support representative is extremely difficult. Support tickets are reportedly closed or cancelled without any response or resolution, suggesting that meaningful support access may require escalation or premium tiers not clearly advertised.

trustpilot

Trying to get hold of real person is next to impossible if you are a paying customer. Support cancels tickets without any response or assistance. They seem to care more about about billing then making...

Frequently Asked Questions

01 What hidden costs should I budget for with G2?

Beyond the license fee, budget for: Professional and Enterprise Plans Priced Far Above Starter ($28,000/year median); Significant Price Jump Above Starter Plan ($27,813/year); Poor Support Experience for Paying Customers (5-10% of license costs). Exact totals depend on your deployment size and negotiated terms.

02 Does G2 charge for implementation?

Implementation costs for G2 vary by deployment size and customization. Contact the vendor or check our sourced hidden-cost breakdown above for verified figures.

03 How much does G2 support cost?

Multiple paying customers report that reaching a human support representative is extremely difficult. Support tickets are reportedly closed or cancelled without any response or resolution, suggesting that meaningful support access may require escalation or premium tiers not clearly advertised. Estimated impact: 5-10% of license costs.

04 Are there overage or storage costs with G2?

Overage and storage policies for G2 depend on tier limits. Check the sourced cost breakdown above for verified data.

05 What add-ons cost extra with G2?

Add-on pricing for G2 varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

Check current G2 pricing

Prices and terms change; verify against the live pricing page.

See G2 Pricing