Close vs SugarCRM
CRM pricing comparison · 2026
Close pricing ranges from $0–$139/user/month, while SugarCRM ranges from $19–$160/user/month. Close is typically 15% more affordable, though your actual cost depends on tier and team size.
Close
Close is a sales-focused CRM built specifically for inside sales teams and high-growth sta
verified 18d ago
$2.8K
$18K
SugarCRM
SugarCRM pricing starts at $19/user/month for the Essentials plan (3-9 users, billed annua
verified 27d ago
$2.8K
$18K
Verdict · Vendr median · year 1
SugarCRM
saves
$15K
vs
Close
· 25 seats
Cheapest
$2.8K
Spread
85%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Essentials
$11K/yr
year 1 license · $35/seat
Standard
$24K/yr
year 1 license · $79/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
Median annual
$18K/yr
Vendr · n=0 · limited data
↓ Lowest median
Median annual
$2.8K/yr
Vendr · n=4 · limited data
REF · 01
Sources & confidence
Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.
Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources
10 sourced facts
6 hidden-cost · 1 contract · Vendr median · 2 review platforms
Last verified
2w ago
Confidence
High confidence
Sources
15 sourced facts
11 hidden-cost · 1 contract · Vendr median · 2 review platforms
Last verified
3w ago
Confidence
Limited confidence
REF · 02
Plans at a glance
Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.
Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 04
Contract terms
The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.
Close
SugarCRM
Auto-renewal
Yes
—
Cancellation
Must contact support to cancel trial before 14 days
—
Commitment
14-day trial period
Annual billing required
Price escalation
—
—
Can downgrade
—
—
REF · 05
What users say
Aggregated, with sample sizes. We use whichever review platform has data.
User reviews
TrustRadius · Trustpilot · G2
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit Close pricing
Affiliate partner — does not affect ranking.
License cost is computed from publicly listed plans (real math, list price × seats).
Median annual cost is from Vendr's deal flow when available — see source badges.
Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
VS
Close and SugarCRM both operate in the crm category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Close | SugarCRM |
|---|---|---|
| Free Trial | Free /month | $19 /user/month |
| Solo | $9 /user/month | $79 /user/month |
| Essentials | $35 /user/month | $115 /user/month |
| Growth | $99 /user/month | $115 /user/month |
| Scale | $139 /user/month | $160 /user/month |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
Close
4 scenarios$495/month ($5,940/year)
5-Person Inside Sales Team
$99/user × 5 users on Growth, plus variable costs for AI Enrich and SMS usage
$2,780/month ($33,360/year)
20-Person Sales Organization
$139/user × 20 users on Scale, plus variable costs for calling, SMS, and enrichment
$9/user/month ($108/year)
Solo Sales Rep
on the Solo plan (1 user, up to 10,000 leads)
SugarCRM
8 scenarios$95/month ($19 x 5 users, billed annually)
Small Sales Team (5 users)
$885/month ($59 x 15 users, billed annually)
Growing Company (15 users)
$2,125/month ($85 x 25 users, billed annually)
Established Sales Team (25 users)
Market Intelligence
Close
- Median annual cost
- $17,854
SugarCRM
- Median annual cost
- $2,750
- Based on
- 4 deals
Contract Terms
| Term | Close | SugarCRM |
|---|---|---|
| Auto-renewal | Yes | — |
| Cancellation | Must contact support to cancel trial before 14 days | — |
| Minimum commitment | 14-day trial period | Annual billing required |