Zendesk Sell vs Copper
CRM pricing comparison · 2026
Zendesk Sell pricing ranges from $25–$219/user/month, while Copper ranges from $9–$134/user/month. Copper is typically 34% more affordable, though your actual cost depends on tier and team size.
Zendesk Sell
Zendesk Sell (formerly Base CRM) pricing starts at $19/user/month for the Sell Team plan w
verified 27d ago
$690
$31K
Copper
Copper pricing starts at $23/user/month for the Basic plan when paid annually (or $29/mont
verified 27d ago
$690
$31K
Verdict · Vendr median · year 1
Zendesk
saves
$31K
vs
Copper
· 25 seats
Cheapest
$690
Spread
98%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Sell Growth
$21K/yr
year 1 license · $69/seat
Basic
$8.7K/yr
year 1 license · $29/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
↓ Lowest median
Median annual
$690/yr
Vendr · n=107
Median annual
$31K/yr
Vendr · n=5 · limited data
REF · 01
Sources & confidence
Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.
Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources
9 sourced facts
4 hidden-cost · 3 contract · Vendr median · 1 review platform
Last verified
3w ago
Confidence
Medium confidence
Sources
11 sourced facts
6 hidden-cost · 3 contract · Vendr median · 1 review platform
Last verified
3w ago
Confidence
Medium confidence
REF · 02
Plans at a glance
Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.
Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 04
Contract terms
The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.
Zendesk
Copper
Auto-renewal
Yes
Yes
Cancellation
Must cancel via software login interface only
No pro-rata refunds available mid-contract
Commitment
Annual billing standard
1 year annual contract
Price escalation
No published schedule
No published schedule, but users report unexpected billing
Can downgrade
No
No
REF · 05
What users say
Aggregated, with sample sizes. We use whichever review platform has data.
User reviews
TrustRadius · Trustpilot · G2
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats).
Median annual cost is from Vendr's deal flow when available — see source badges.
Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
VS
Zendesk Sell and Copper both operate in the crm category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Zendesk Sell | Copper |
|---|---|---|
| Sell Team | $25 /user/month | $12 /user/month |
| Sell Growth | $69 /user/month | $29 /user/month |
| Sell Professional | $149 /user/month | $69 /user/month |
| Sell Enterprise | $219 /user/month | $134 /user/month |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
Zendesk Sell
4 scenarios$95/month ($19/user/month with annual billing)
Small Sales Team (5 users)
$825/month ($55/user/month with annual billing)
Growing Business (15 users)
$5,750/month ($115/user/month with annual billing)
Scaling Enterprise (50 users)
Copper
7 scenarios$29/month
Starter Setup
$69/month
Growing Business
$134/month
Enterprise Setup
Market Intelligence
Zendesk Sell
- Median annual cost
- $690
- Based on
- 107 deals
Copper
- Median annual cost
- $31,220
- Based on
- 5 deals
Contract Terms
| Term | Zendesk Sell | Copper |
|---|---|---|
| Auto-renewal | Yes | Yes |
| Cancellation | Must cancel via software login interface only | No pro-rata refunds available mid-contract |
| Minimum commitment | Annual billing standard | 1 year annual contract |
| Price escalation | No published schedule | No published schedule, but users report unexpected billing |
| Can downgrade | No | No |