Keap vs Zendesk Sell Pricing (2026)
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Team size
25 seats

Keap vs Zendesk Sell

CRM pricing comparison · 2026

Keap pricing ranges from $299–$299/month, while Zendesk Sell ranges from $25–$219/user/month. Zendesk Sell is typically 64% more affordable, though your actual cost depends on tier and team size.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Visit Keap pricing Affiliate partner — does not affect ranking.
Compare
2 products · CRM
Side-by-side · live
Keap
Keap is a CRM and marketing automation platform built for small businesses, combining cont
verified 27d ago
$690 $1.2K
View pricing →
Zendesk Sell
Zendesk Sell (formerly Base CRM) pricing starts at $19/user/month for the Sell Team plan w
verified 27d ago
$690 $1.2K
View pricing →
Verdict · Vendr median · year 1
Zendesk saves $492 vs Keap · 25 seats
Cheapest $690
Spread 42%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Keap
$90K/yr
year 1 license · $299/seat
Sell Growth
$21K/yr
year 1 license · $69/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
Median annual
$1.2K/yr
Vendr · n=66
↓ Lowest median
Median annual
$690/yr
Vendr · n=107
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 19 sourced facts
12 hidden-cost · 3 contract · Vendr median · 3 review platforms
Last verified 3w ago
Confidence Medium confidence
Sources 9 sourced facts
4 hidden-cost · 3 contract · Vendr median · 1 review platform
Last verified 3w ago
Confidence Medium confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
5 documented
  • Forced Extra Month on Cancellation
    $299
    2 sources
  • Additional User Costs
    $30/user/month
    1 source
  • Contact List Overage Charges
    200-300% increase
    1 source
  • Unauthorized Auto-Upgrades
    Variable
    1 source
  • Setup and Onboarding Fees
    $1,000-$5,000
    2 sources
3 documented
  • Prospecting Enrichment Add-on
    $27/user/month
    1 source
  • Forced Subscription Period After Cancellation
    $177
    2 sources
  • Enterprise Features Require Higher Tier Plans
    $30-$200/user/month
    1 source
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

Keap
Zendesk
Auto-renewal
Yes
Yes
Cancellation
10 days before renewal
Must cancel via software login interface only
Commitment
1 month
Annual billing standard
Price escalation
Documented price increases of 70% over 12-15 months without prior notification. Multiple users report doubled pricing over 2 years.
No published schedule
Can downgrade
No
No
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
TrustRadius
6.7/5 (384)
Trustpilot
1.2/5 (491)
G2
3.8/5 (13)
Watch out
Extremely difficult cancellation process requiring live conversation with sales rep
TrustRadius
9.7/5 (73)
Watch out
Auto-renewal without notification
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit Keap pricing Affiliate partner — does not affect ranking.
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
CRM

Keap

$299–$299
/month
1 plan
Full pricing breakdown →
VS
CRM

Zendesk Sell

$25–$219
/user/month
4 plans
Full pricing breakdown →

Keap and Zendesk Sell both operate in the crm category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Keap Zendesk Sell
Keap $299 /month $25 /user/month
Sell Growth $69 /user/month
Sell Professional $149 /user/month
Sell Enterprise $219 /user/month

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

Keap

9 scenarios
$299/month ($3,588 Year 1)
Solo Operator on Monthly Billing
$299/month ($3,588 Year 1)
Small Team Using Keap for CRM
$299/month ($3,588 Year 1)
Marketing Agency
See all 9 scenarios →

Zendesk Sell

4 scenarios
$95/month ($19/user/month with annual billing)
Small Sales Team (5 users)
$825/month ($55/user/month with annual billing)
Growing Business (15 users)
$5,750/month ($115/user/month with annual billing)
Scaling Enterprise (50 users)
See all 4 scenarios →

Market Intelligence

Keap

Median annual cost
$1,182
Based on
66 deals

Zendesk Sell

Median annual cost
$690
Based on
107 deals

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Keap 8 hidden costs

high
Forced Extra Month on Cancellation $299
medium
Additional User Costs $30/user/month
high
Contact List Overage Charges 200-300% increase
critical
Unauthorized Auto-Upgrades Variable
medium
Setup and Onboarding Fees $1,000-$5,000
See all Keap hidden costs →

Zendesk Sell 3 hidden costs

medium
Prospecting Enrichment Add-on $27/user/month
high
Forced Subscription Period After Cancellation $177
medium
Enterprise Features Require Higher Tier Plans $30-$200/user/month
See all Zendesk Sell hidden costs →

Contract Terms

Term Keap Zendesk Sell
Auto-renewal Yes Yes
Cancellation 10 days before renewal Must cancel via software login interface only
Minimum commitment 1 month Annual billing standard
Price escalation Documented price increases of 70% over 12-15 months without prior notification. Multiple users report doubled pricing over 2 years. No published schedule
Can downgrade No No

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