Zendesk Sell vs Insightly CRM Pricing (2026)
Compare / Zendesk Sell vs Insightly CRM
Shortlist
Team size
25 seats

Zendesk Sell vs Insightly CRM

CRM pricing comparison · 2026

Zendesk Sell pricing ranges from $25–$219/user/month, while Insightly CRM ranges from $0–$99/user/month. Insightly CRM is typically 55% more affordable, though your actual cost depends on tier and team size.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Visit Zendesk pricing
Free plan limits → Discount programs →
Visit Insightly pricing
Free plan limits → Discount programs →
Compare
2 products · CRM
Side-by-side · live
Zendesk Sell
Zendesk Sell (formerly Base CRM) pricing starts at $19/user/month for the Sell Team plan w
verified 27d ago
$360 $690
View pricing →
Insightly CRM
Insightly is a unique CRM platform that bridges the gap between customer relationship mana
verified 27d ago
$360 $690
View pricing →
Verdict · Vendr median · year 1
Insightly saves $330 vs Zendesk · 25 seats
Cheapest $360
Spread 48%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Sell Growth
$21K/yr
year 1 license · $69/seat
Professional
$15K/yr
year 1 license · $49/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
Median annual
$690/yr
Vendr · n=107
↓ Lowest median
Median annual
$360/yr
Vendr · n=47
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 9 sourced facts
4 hidden-cost · 3 contract · Vendr median · 1 review platform
Last verified 3w ago
Confidence Medium confidence
Sources 11 sourced facts
6 hidden-cost · 2 contract · Vendr median · 2 review platforms
Last verified 3w ago
Confidence Medium confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
3 documented
  • Prospecting Enrichment Add-on
    $27/user/month
    1 source
  • Forced Subscription Period After Cancellation
    $177
    2 sources
  • Enterprise Features Require Higher Tier Plans
    $30-$200/user/month
    1 source
3 documented
  • Enterprise Tier Required for Advanced Features
    $50-$70/user/month
    1 source
  • Premium Support and Training Costs
    $1,500/year
    3 sources
  • Migration and Complexity Costs at Scale
    15-25% cost increase at scale
    2 sources
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

Zendesk
Insightly
Auto-renewal
Yes
Yes
Cancellation
Must cancel via software login interface only
Not disclosed in sources
Commitment
Annual billing standard
1 year
Price escalation
No published schedule
Flat renewal offers standard, but pricing changes have occurred historically
Can downgrade
No
✓ Yes
Based on 5 verified sources (Vendr · TrustRadius · BBB)
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
TrustRadius
9.7/5 (73)
Watch out
Auto-renewal without notification
TrustRadius
6.8/5 (4)
Trustpilot
1.4/5 (12)
Best for
Getting started
Watch out
Poor customer support and slow response times (3-5 days to weeks)
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit Zendesk pricing
Free plan limits → Discount programs →
Visit Insightly pricing
Free plan limits → Discount programs →
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
CRM

Zendesk Sell

$25–$219
/user/month
4 plans
Full pricing breakdown →
VS
CRM

Insightly CRM

$0–$99
/user/month
4 plans · Free tier
Full pricing breakdown →

Zendesk Sell and Insightly CRM both operate in the crm category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Zendesk Sell Insightly CRM
Sell Team $25 /user/month Free /month
Sell Growth $69 /user/month $29 /seat/month
Sell Professional $149 /user/month $49 /seat/month
Sell Enterprise $219 /user/month $99 /seat/month

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

Zendesk Sell

4 scenarios
$95/month ($19/user/month with annual billing)
Small Sales Team (5 users)
$825/month ($55/user/month with annual billing)
Growing Business (15 users)
$5,750/month ($115/user/month with annual billing)
Scaling Enterprise (50 users)
See all 4 scenarios →

Insightly CRM

2 scenarios
$490/month ($5,880/year)
10-Person Sales Team
$2,475/month ($29,700/year)
25-Person Enterprise Team

Market Intelligence

Zendesk Sell

Median annual cost
$690
Based on
107 deals

Insightly CRM

Median annual cost
$360
Based on
47 deals

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Zendesk Sell 3 hidden costs

medium
Prospecting Enrichment Add-on $27/user/month
high
Forced Subscription Period After Cancellation $177
medium
Enterprise Features Require Higher Tier Plans $30-$200/user/month
See all Zendesk Sell hidden costs →

Insightly CRM 3 hidden costs

high
Enterprise Tier Required for Advanced Features $50-$70/user/month
critical
Premium Support and Training Costs $1,500/year
medium
Migration and Complexity Costs at Scale 15-25% cost increase at scale
See all Insightly CRM hidden costs →

Contract Terms

Term Zendesk Sell Insightly CRM
Auto-renewal Yes Yes
Cancellation Must cancel via software login interface only Not disclosed in sources
Minimum commitment Annual billing standard 1 year
Price escalation No published schedule Flat renewal offers standard, but pricing changes have occurred historically
Can downgrade No Yes

Continue researching

Zendesk Sell

Insightly CRM

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