Reply.io Pricing 2026

Reply.io plans start at $49/user/month for Email Volume and go up to $166/month for the Agency plan (annual billing). The four standard plans are: Email Volume at $49/user/month, Multichannel at $89/user/month, AI SDR at $139/user/month, and Agency at $166/month.

The Email Volume plan is the lowest-cost option at $49/user/month (billed annually). It covers email sequences, sending, tracking, and reply detection — but does not include LinkedIn or phone automation, which require the Multichannel plan at $89/user/month.

Reply.io does not offer a permanent free plan. A 14-day free trial is available, though users have noted that sending volume is restricted during the trial period, which can limit how thoroughly the platform can be evaluated before purchasing.

The Multichannel plan at $89/user/month adds LinkedIn automation, calling steps, and additional data credits on top of everything in the Email Volume plan. It's the minimum plan required for outreach sequences that go beyond email.

The AI SDR plan costs $139/user/month (annual billing) and builds on the Multichannel plan by adding AI-powered prospecting, automated targeting, and AI-generated personalized messaging. It is distinct from Reply.io's standalone Jason AI product, which is priced separately.

Reply.io's Email Volume plan at $49/user/month sits in a competitive range for sales engagement tools. Comparable platforms like Outreach and Salesloft are generally higher-priced and aimed at enterprise teams, while tools like Instantly and Lemlist offer lower entry points but with more limited feature sets. Reply.io's $89/user/month Multichannel plan is a common comparison point for teams evaluating multi-channel sequencing options.

The 14-day trial is advertised as free, but multiple users report it is misleading. Multichannel features — LinkedIn automation and multi-channel sequences — are exclusively available on the paid Multichannel plan ($89/month) and cannot be evaluated without paying. If multichannel is your use case, you will need to purchase a plan to test it, and Reply.io's refund policy is a blanket refusal.

No. Reply.io does not include email domain or inbox warm-up in any plan. Users must separately subscribe to Mailtoaster — a service owned by the same founder — at approximately $29/month. Without warm-up, cold email deliverability from new domains will be poor. This additional cost is not disclosed prominently at signup.

Users report that vague cancellation requests are ignored. To avoid auto-renewal, you must use the explicit phrase 'non-renewal' in writing. Even then, at least one user reports being charged two years after cancellation. Document all cancellation communications and monitor your billing statements after cancelling.

At least one user reports the base paid plan included only 50 contacts/emails per month — inadequate for serious prospecting. Additional contacts cost extra. Confirm the exact contact and email sending limits before subscribing, and get the per-contact overage cost in writing.

The Email Volume plan ($49/month) covers email-only outreach sequences. The Multichannel plan ($89/month) adds LinkedIn automation and multi-channel sequences. The AI SDR plan ($139/month) includes AI-powered outreach generation features. The Agency plan ($166/month) is designed for agencies managing multiple client accounts.

Integration with HubSpot is not native or fully bi-directional. At least one user describes it as slow and frustrating, noting it 'takes time' to sync and that complex problems are difficult to resolve through support. Teams relying heavily on HubSpot for CRM data should validate the integration thoroughly before committing.

Multiple users report unreliable sequence timing — emails and tasks executing at random intervals rather than the configured schedule. One reviewer noted sequences with tasks set 3 days apart would execute inconsistently, with some contacts receiving long delays between steps. This is a frequently cited complaint alongside general platform bugs.

Reply.io supports multichannel outreach including email, LinkedIn automation, WhatsApp, and calls. Email-only automation is available on the Email Volume plan ($49/month). Multichannel sequences — combining LinkedIn, WhatsApp, calls, and email — require the Multichannel plan ($89/month) or higher.

Reply.io offers a dedicated Agency plan at $166/month designed for teams managing outreach across multiple client accounts. Multiple users on Trustpilot, including recruitment agency owners, report using Reply.io as their core outreach platform for client work.