Reply.io vs Groove Pricing (2026)
Compare / Reply.io vs Groove
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Team size
25 seats

Reply.io vs Groove

Sales Engagement pricing comparison · 2026

Reply.io pricing ranges from $49–$166/user/month, while Groove uses custom pricing. These products use different pricing models ( vs ), so a direct price comparison isn't meaningful — costs depend on usage volume and mix.

Visit
See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Visit Reply.io pricing Affiliate partner — does not affect ranking.
Compare
2 products · Sales Engagement
Side-by-side · live
Reply.io
Reply.
verified 16d ago
$27K $126K
View pricing →
Groove
Groove does not publish public pricing.
verified 3mo ago
$27K $126K
View pricing →
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Multichannel
$27K/yr
year 1 license · $89/seat
Custom pricing
Custom
all tiers are quote-only
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
No Vendr data
Not in Vendr's deal flow
Median annual
$126K/yr
Vendr · n=6 · limited data
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 14 sourced facts
10 hidden-cost · 3 contract · 1 review platform
Last verified 2w ago
Confidence Medium confidence
Sources 6 sourced facts
4 hidden-cost · 1 contract · Vendr median
Last verified 3mo ago
Confidence Limited confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
5 documented
  • Mandatory Email Warm-up via Mailtoaster (Separate Subscription)
    $29/user/month
    1 source
  • Base Plan Contact/Email Sending Limit (50/month)
    15-30% of license costs
    1 source
  • Multichannel Features Locked Behind Paid Plan — No Free Trial
    $40/user/month
    2 sources
  • Unauthorized LinkedIn Add-on Charges
    5-15% of license costs
    1 source
  • Annual Contract Lock-in with Strict No-Refund Policy
    $588-$1,992
    3 sources
4 documented
  • Scaling Costs
    1 source
  • Clari Cross-Selling
    1 source
  • Salesforce Dependency
    1 source
  • Feature Gaps
    1 source
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

Reply.io
Groove
Auto-renewal
Yes
Cancellation
Must use the exact phrase 'non-renewal'; general cancellation requests are reportedly ignored
To cancel a Groove account, users must contact the support team, and the account will remain active until the end of the current billing period unless an immediate closure is specifically requested.
Commitment
Annual (aggressively upsold over monthly)
Annual plans can result in approximately 20% savings with a longer commitment, while multi-year contracts offer greater flexibility in pricing and packages, potentially leading to more favorable rates.
Price escalation
No published schedule; users report unexpected charges and billing additions (e.g. LinkedIn add-ons) without consent
Can downgrade
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
Trustpilot
4.72out of 5 (25)
Best for
Solo reps and small teams focused on email-only outreach
Watch out
Free trial is deceptive — cannot properly evaluate the software without paying upfront
No public ratings yet
Best for
Sales teams using Salesforce with Gmail and Google Calendar
Watch out
Limited reporting possibilities
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit Reply.io pricing Affiliate partner — does not affect ranking.
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Sales Engagement

Reply.io

$49–$166
/user/month
4 plans
Full pricing breakdown →
VS
Sales Engagement

Groove

Custom pricing
/user/month
1 plan
Full pricing breakdown →

Different Pricing Models

Direct price comparison isn't meaningful here — Reply.io uses pricing while Groove uses pricing. Your actual cost will depend on usage volume, team size, or both. Here's each product in its native unit.

Reply.io

$49–$166 / user/month
See full Reply.io pricing →
vs

Groove

Custom pricing
See full Groove pricing →

Reply.io and Groove both operate in the sales engagement category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Reply.io Groove
Email Volume $49 /user/month Custom
Multichannel $89 /user/month
AI SDR $139 /user/month
Agency $166 /month

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Reply.io 7 hidden costs

high
Mandatory Email Warm-up via Mailtoaster (Separate Subscription) $29/user/month
critical
Base Plan Contact/Email Sending Limit (50/month) 15-30% of license costs
high
Multichannel Features Locked Behind Paid Plan — No Free Trial $40/user/month
high
Unauthorized LinkedIn Add-on Charges 5-15% of license costs
high
Annual Contract Lock-in with Strict No-Refund Policy $588-$1,992
See all Reply.io hidden costs →

Groove 4 hidden costs

high
Scaling Costs
high
Clari Cross-Selling
medium
Salesforce Dependency
high
Feature Gaps
See all Groove hidden costs →

Contract Terms

Term Reply.io Groove
Auto-renewal Yes
Cancellation Must use the exact phrase 'non-renewal'; general cancellation requests are reportedly ignored To cancel a Groove account, users must contact the support team, and the account will remain active until the end of the current billing period unless an immediate closure is specifically requested.
Minimum commitment Annual (aggressively upsold over monthly) Annual plans can result in approximately 20% savings with a longer commitment, while multi-year contracts offer greater flexibility in pricing and packages, potentially leading to more favorable rates.
Price escalation No published schedule; users report unexpected charges and billing additions (e.g. LinkedIn add-ons) without consent

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