Freshsales vs Copper Pricing (2026)
Compare / Freshsales vs Copper
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Team size
25 seats

Freshsales vs Copper

CRM pricing comparison · 2026

Freshsales pricing ranges from $0–$83/user/month, while Copper ranges from $9–$134/user/month. Freshsales is typically 34% more affordable, though your actual cost depends on tier and team size.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Visit Freshsales pricing
Free plan limits → Discount programs →
Visit Copper pricing
Discount programs →
Compare
2 products · CRM
Side-by-side · live
Freshsales
Freshsales is an AI-powered CRM from Freshworks designed for high-velocity sales teams tha
verified 27d ago
$570 $31K
View pricing →
Copper
Copper pricing starts at $23/user/month for the Basic plan when paid annually (or $29/mont
verified 27d ago
$570 $31K
View pricing →
Verdict · Vendr median · year 1
Freshsales saves $31K vs Copper · 25 seats
Cheapest $570
Spread 98%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Pro
$14K/yr
year 1 license · $47/seat
Basic
$8.7K/yr
year 1 license · $29/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
↓ Lowest median
Median annual
$570/yr
Vendr · n=28
Median annual
$31K/yr
Vendr · n=5 · limited data
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 12 sourced facts
6 hidden-cost · 3 contract · Vendr median · 2 review platforms
Last verified 3w ago
Confidence High confidence
Sources 11 sourced facts
6 hidden-cost · 3 contract · Vendr median · 1 review platform
Last verified 3w ago
Confidence Medium confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
4 documented
  • Calling Credits Not Included in Growth Plan
    $20-50/month for calling credits
    1 source
  • Difficult Subscription Cancellation
    Ongoing monthly charges until cancellation is processed
    2 sources
  • No Refunds for Self-Initiated Purchases
    $18-83/month lost if plan doesn't meet needs
    2 sources
  • Charges for Trial Support Users
    $15-83/user/month for unrequested test accounts
    1 source
3 documented
  • No Pro-Rata Refunds on Annual Subscriptions
    $4,000-$31,000 at risk per year
    2 sources
  • Required Upgrade for Basic Automation Features
    $480/user/year
    1 source
  • Limited Customer Support Access
    5-15% productivity loss
    3 sources
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

Freshsales
Copper
Auto-renewal
Yes
Yes
Cancellation
Must request before renewal, but cancellation process may take months
No pro-rata refunds available mid-contract
Commitment
✓ Monthly or annual billing cycles
1 year annual contract
Price escalation
No published schedule
No published schedule, but users report unexpected billing
Can downgrade
No
No
Based on 6 verified sources (Vendr · TrustRadius · BBB)
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
TrustRadius
8.6/5 (139)
Trustpilot
2.1/5 (23)
Best for
Solopreneurs and very small teams getting started
Watch out
Billing and cancellation issues - unable to cancel subscriptions, continued charges
TrustRadius
8/5 (111)
Best for
Getting started with Google Workspace CRM
Watch out
No refunds on annual contracts even after minimal use
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit Freshsales pricing
Free plan limits → Discount programs →
Visit Copper pricing
Discount programs →
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
CRM

Freshsales

$0–$83
/user/month
4 plans · Free tier
Full pricing breakdown →
VS
CRM

Copper

$9–$134
/user/month
4 plans
Full pricing breakdown →

Freshsales and Copper both operate in the crm category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Freshsales Copper
Free Free /user/month $12 /user/month
Growth $18 /user/month $29 /user/month
Pro $47 /user/month $69 /user/month
Enterprise $83 /user/month $134 /user/month

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

Freshsales

2 scenarios
$390/month ($4,680/year)
10-Person Sales Team
$2,450/month ($29,400/year with AI add-ons)
25-Person Enterprise Team

Copper

7 scenarios
$29/month
Starter Setup
$69/month
Growing Business
$134/month
Enterprise Setup
See all 7 scenarios →

Market Intelligence

Freshsales

Median annual cost
$570
Based on
28 deals

Copper

Median annual cost
$31,220
Based on
5 deals

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Freshsales 4 hidden costs

high
Calling Credits Not Included in Growth Plan $20-50/month for calling credits
critical
Difficult Subscription Cancellation Ongoing monthly charges until cancellation is processed
high
No Refunds for Self-Initiated Purchases $18-83/month lost if plan doesn't meet needs
medium
Charges for Trial Support Users $15-83/user/month for unrequested test accounts
See all Freshsales hidden costs →

Copper 3 hidden costs

high
No Pro-Rata Refunds on Annual Subscriptions $4,000-$31,000 at risk per year
medium
Required Upgrade for Basic Automation Features $480/user/year
medium
Limited Customer Support Access 5-15% productivity loss
See all Copper hidden costs →

Contract Terms

Term Freshsales Copper
Auto-renewal Yes Yes
Cancellation Must request before renewal, but cancellation process may take months No pro-rata refunds available mid-contract
Minimum commitment Monthly or annual billing cycles 1 year annual contract
Price escalation No published schedule No published schedule, but users report unexpected billing
Can downgrade No No

Continue researching

Freshsales

Copper

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