Fireflies.ai Pricing 2026

Fireflies.ai pricing starts at $0/month for the free plan with 800 minutes of storage. Paid plans range from $10/month (Pro annual) to $39/month (Enterprise starting price). The Pro plan at $10/user/month billed annually offers unlimited transcription and 8,000 minutes of storage. Business at $19/user/month annually adds unlimited storage and video recording. Enterprise pricing starts at $39/user/month with custom quotes available for large teams.

Yes, Fireflies.ai offers a free plan with unlimited transcription credits, 800 minutes of storage per seat, and 20 AI credits per month. However, the free plan has significant limitations including limited AI summaries, no video recording, no analytics features, and restricted storage that fills quickly with regular use. Most teams exceed the 800-minute limit within the first month of regular usage.

Fireflies.ai offers 4 pricing tiers: Free (800 mins storage, limited features), Pro ($18/mo or $10/mo annually with 8,000 mins storage), Business ($29/mo or $19/mo annually with unlimited storage and video recording), and Enterprise ($39+/mo annually with SSO, HIPAA compliance, and custom features). Annual billing saves 40-45% compared to monthly.

Fireflies.ai costs between $10 and $39+ per user per month depending on the plan and billing frequency. Pro is $10/user/month (annual) or $18/month (monthly). Business is $19/user/month (annual) or $29/month (monthly). Enterprise starts at $39/user/month annually with volume discounts available for 100+ seats through custom negotiation.

Fireflies.ai provides strong value for teams with regular meeting recording needs, especially at the Business tier ($19/mo annually) which includes unlimited storage, video recording, and conversation intelligence. However, the Pro plan's 8,000-minute storage cap can be restrictive for heavy users. Compared to competitors like Fathom (free unlimited) and Otter.ai, Fireflies is mid-priced but offers more comprehensive analytics and integration capabilities, particularly for enterprise use cases.

Fireflies.ai is competitively priced in the AI meeting assistant market. Fathom offers a more generous free plan with unlimited recording, making it attractive for budget-conscious teams. Otter.ai is similarly priced but with different feature sets (stronger transcription accuracy at ~95% vs Fireflies' 90-93%). Grain focuses more on revenue intelligence. Fireflies positions itself as the most comprehensive platform for enterprise features, though at a premium over alternatives like tl;dv and Fathom.

Fireflies.ai offers a 40-45% discount for annual billing compared to monthly (e.g., Business is $19/mo annually vs $29/mo monthly). Enterprise customers with 100+ seats can negotiate volume discounts, with pricing often negotiable down from the $39/seat starting point. Discounts are typically better when negotiating at quarter-end or year-end. No published student or nonprofit discounts are available.

AI credits are Fireflies.ai's usage-based currency for premium features like AskFred (AI meeting assistant), advanced summaries, and certain analytics. Free plan includes 20 credits/month, Pro includes 30, Business includes 50, and Enterprise includes 30 (customizable). Additional AI credits can be purchased starting at $5 per 50 credits. Some users report being auto-enrolled in AI credit purchases, so monitor billing carefully.

Fireflies Enterprise includes everything in the Business plan plus SSO (Single Sign-On), SCIM provisioning, HIPAA and GDPR compliance, private storage options, custom data retention policies, audit logs, rules engine for workflow automation, dedicated account manager, custom onboarding program, and priority support. Pricing starts at $39/user/month annually with volume discounts available. Enterprise requires annual commitment and sales contact for custom quotes.

Fireflies.ai bills per user (seat) on either a monthly or annual basis. Annual plans save 40-45% compared to monthly billing. Teams use centralized billing with per-seat pricing. No trial is mentioned for paid plans. Be aware that some users report issues with automatic AI credit enrollment and unexpected charges - carefully monitor your billing settings and payment methods.

Yes, Fireflies.ai pricing is negotiable for Enterprise deals, especially with 100+ seats. The listed $39/seat/month starting price can often be negotiated down based on volume and commitment level. Contact their sales team for volume discounts. Best negotiation opportunities occur at quarter-end and year-end. For smaller teams on Pro or Business plans, focus on annual billing for the standard 40-45% discount rather than negotiating.

On the Free plan, you're limited to 800 minutes of storage total. On Pro, you're capped at 8,000 minutes/seat. If you exceed storage limits, Fireflies will prompt you to upgrade to Business (unlimited) or purchase extra storage. For AI credits, once you exhaust your monthly allocation (20-50 depending on tier), premium AI features will be restricted unless you purchase additional credits ($5 per 50 credits). Video recording requires Business tier minimum - Pro users cannot record video even with available storage.

No, Fireflies.ai does not charge separate implementation or onboarding fees. The Enterprise plan includes dedicated onboarding programs and account management as part of the $39+/user/month subscription. Lower tiers (Free, Pro, Business) are self-service without dedicated onboarding support. Training and support are included in the subscription pricing rather than charged separately.

Key CRM and workflow integrations including Salesforce, HubSpot (advanced features), and certain Slack automation capabilities require the Business plan ($19/mo annually) or higher. Pro plan includes unlimited basic integrations but lacks the advanced CRM sync and conversation intelligence features. API access is also restricted to Business and Enterprise tiers.

Fireflies.ai averages 90-93% transcription accuracy depending on audio quality, accents, and number of speakers. This is slightly lower than competitors like Otter.ai (~95% accuracy) and Fathom (~92%). Accuracy improves with clear audio, minimal background noise, and standard accents. Multi-speaker and accent-heavy sessions may see lower accuracy rates.

Multiple recent reviews (2026) report unauthorized charges, difficulty cancelling, and charges continuing post-cancellation. Users recommend closely monitoring billing settings, being aware that AI add-ons may be automatically enabled, and knowing how to contact your bank to block charges if needed. The company does appear to process refunds after escalation, but the process can require significant effort.

Multiple users report significant difficulty cancelling. Common issues include greyed-out cancel buttons in the account settings, no accessible human support, and charges continuing after cancellation. If you have trouble cancelling, you may need to contact your bank to block future charges.

Yes. Annual billing saves significantly: Pro drops from $18/month to $10/month (44% savings), and Business drops from $29/month to $19/month (34% savings). Enterprise pricing is available at $39/user/month billed annually (monthly pricing not publicly listed).