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Fireflies.ai costs Free to $39 per user/month as of July 2026, with 4 plans available including a free tier. Plans: Free (free), Pro at $18/user/month, and Business at $29/user/month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Fireflies.ai offers 4 pricing tiers: Free, Pro, Business, Enterprise. A free plan is available. Paid plans include Pro at $18/user/month, Business at $29/user/month. The Pro plan is individual professionals and small teams with regular meeting recording needs.

Last verified: | Sources: 1 pricing pages and reviews
Know Before You Buy — Try Fireflies.ai Free

Fireflies.ai lists $0-$39/user/month, but hidden costs like implementation and support add to the total as of July 2026. Key hidden costs: unauthorized ai add-on charges, predatory billing & cancellation difficulty, opaque free plan credit limits. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

Unauthorized AI Add-On Charges

critical addon

Multiple users report that Fireflies.ai automatically enables AI credit-consuming features without user consent, then charges for additional AI credit subscriptions to cover the usage — without notifying users beforehand.

trustpilot

Automatically enable feature you don't ask for that use monthly AI credits. Ensure those "features" are used by automatically emailing digests the use credits every day that are difficult to turn off. Automatically subscribe you to a additional subscription to cover those credits that you didn't ask for or want.

trustpilot

Added AI ad ons without my consent and then charged me for it.

2

Predatory Billing & Cancellation Difficulty

critical support

Users report extreme difficulty cancelling subscriptions, with greyed-out cancel buttons, charges continuing post-cancellation, and no accessible human customer support to resolve billing disputes.

trustpilot

Very hard to cancel, could not delete my card or cancel subscription. Had to cancel with my bank in the end.

trustpilot

I've asked to cancel my account but you still keep taking payments. No customer service, just stuck in a loop with a totally stupid chatbot.

3

Opaque Free Plan Credit Limits

high overage

The free plan advertises 'unlimited' transcription but applies hidden credit limits that are exhausted before users can hold a proper meeting. Limits are not clearly disclosed on the website.

trustpilot

they advertise their free plan as unlimited transcribe, however when I registered, because of a very important meeting with a client, just after registering I got an email I... exhausted all transcription credits, before I even had a proper meeting! Even more, nowhere on you website could I find limits of transcription!

4

Poor Customer Support Quality

high support

Customer support is predominantly a bot (named 'Fred' or 'Sushi') that masquerades as a human. Human support response times can exceed 3 hours during business hours, and issues can take weeks to resolve.

trustpilot

Their "Fred" pretends to be a human but is actually a bot (and they don't admit it unless you ask). The bot often takes about 10 minutes to reply, yet the chat instantly stamps the message as "10 minutes ago," making it look like you're the one who ignored them

trustpilot

"Chat with support" bumps you into AI chatbot, with no clear way to get to human. You need to make a lot of effort to initiate human to chat with you. After I initiated that I had to wait FOR 3+ HOURS for human to respond, in the middle of working day.

Frequently Asked Questions

01 What hidden costs should I budget for with Fireflies.ai?

Beyond the license fee, budget for: Unauthorized AI Add-On Charges (5-20% of license costs); Predatory Billing & Cancellation Difficulty ($10-$50); Opaque Free Plan Credit Limits ($10-$18/month); Poor Customer Support Quality (5-10% of license costs). Exact totals depend on your deployment size and negotiated terms.

02 Does Fireflies.ai charge for implementation?

Implementation costs for Fireflies.ai vary by deployment size and customization. Contact the vendor or check our sourced hidden-cost breakdown above for verified figures.

03 How much does Fireflies.ai support cost?

Users report extreme difficulty cancelling subscriptions, with greyed-out cancel buttons, charges continuing post-cancellation, and no accessible human customer support to resolve billing disputes.. Estimated impact: $10-$50.

04 Are there overage or storage costs with Fireflies.ai?

The free plan advertises 'unlimited' transcription but applies hidden credit limits that are exhausted before users can hold a proper meeting. Limits are not clearly disclosed on the website. Estimated impact: $10-$18/month.

05 What add-ons cost extra with Fireflies.ai?

Add-on pricing for Fireflies.ai varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

Now You Know the Real Cost — Try Fireflies.ai Free

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