Quick Answer
Last verified:
Medium confidence

OnPay costs $10 to $149 per month as of July 2026, with 4 plans available. Plans: Payroll Essentials at $49/month, Payroll + HR Add-on at $64/month, Compliance Resources Add-on at $10/month, and Live HR Support Add-on at $75/month. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

OnPay offers 4 pricing tiers: Payroll Essentials, Payroll + HR Add-on, Compliance Resources Add-on, Live HR Support Add-on. Paid plans include Payroll Essentials at $49/month + $6/employee/month, Payroll + HR Add-on at $64/month + $8/employee/month, Compliance Resources Add-on at $10/month (add-on). The Payroll + HR Add-on plan is growing teams that need hr tools alongside payroll.

OnPay lists $10-$149/month, but hidden costs like implementation and support add to the total as of July 2026. Key hidden costs: time tracking integration cost, additional charges for mailing tax documents, integration setup complexity. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

Time Tracking Integration Cost

medium addon

OnPay does not include built-in time tracking — it only integrates with third-party time tracking tools. Businesses needing time tracking will need to pay for a separate time clock system, adding to total cost.

reddit

You mention you wanted time tracking, and OnPay doesn't have that option it just integrates with others, which means you will also be paying for timeclock and then have to deal with two systems. Usually time tracking is $20-40/month plus $4-6/employee if you add that to onPay pricing and the gap will narrow and takes out headache of multiple software.

2

Additional Charges for Mailing Tax Documents

low addon

OnPay charges extra for physically mailing tax documents. W-2 and 1099 processing is included but mailing them costs additional fees.

reddit

Additional charges for mailing tax documents

3

Integration Setup Complexity

low integration

Users report that setting up integrations with other software can be tricky and may require additional time or consultant costs.

reddit

Integrations can be a bit tricky to setup.

4

No Volume Discounts

medium overage

OnPay does not offer discounts for larger user volumes, meaning the per-employee cost remains fixed regardless of company size. This can make costs scale linearly and become less competitive as headcount grows.

reddit

No discounts for larger user volumes

5

No Mobile App for Android

low support

OnPay's mobile application is available only for iOS, limiting accessibility for Android users and potentially requiring workarounds.

reddit

Mobile application is available only for iOS

6

No Weekend Support

medium support

OnPay does not offer customer support on weekends, which can be problematic for businesses that run payroll or encounter issues outside of weekday hours.

reddit

There isn't much in the way of downsides with OnPay, unless you count the lack of a mobile app or support on weekends.

Frequently Asked Questions

01 What hidden costs should I budget for with OnPay?

Beyond the license fee, budget for: Time Tracking Integration Cost ($20-40/month plus $4-6/user/month for time tracking add-on); Additional Charges for Mailing Tax Documents (5-10% of license costs); Integration Setup Complexity (5-15% of license costs); No Volume Discounts ($6/user/month at all volumes); No Mobile App for Android (5-10% of license costs); No Weekend Support (5-10% of license costs). Exact totals depend on your deployment size and negotiated terms.

02 Does OnPay charge for implementation?

Implementation costs for OnPay vary by deployment size and customization. Contact the vendor or check our sourced hidden-cost breakdown above for verified figures.

03 How much does OnPay support cost?

OnPay's mobile application is available only for iOS, limiting accessibility for Android users and potentially requiring workarounds.. Estimated impact: 5-10% of license costs.

04 Are there overage or storage costs with OnPay?

OnPay does not offer discounts for larger user volumes, meaning the per-employee cost remains fixed regardless of company size. This can make costs scale linearly and become less competitive as headcount grows. Estimated impact: $6/user/month at all volumes.

05 What add-ons cost extra with OnPay?

Add-on pricing for OnPay varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

Check current OnPay pricing

Prices and terms change; verify against the live pricing page.

See OnPay Pricing