Price checkMonthly
FreeFreeCollaborate$9.95/moScale$12/mo
See all 4 plans

All CloudApp Plans & Pricing

Plan Monthly Annual Best For
View all features by plan (compare side-by-side)

Free

  • Access last 25 captures
  • 5 minute recording length
  • Up to 720p quality
  • 5 replies

Collaborate

  • Unlimited captures
  • Unlimited recording length
  • Up to 4K quality
  • Basic analytics
  • 10 replies
  • Basic custom branding
  • Zight AI addon

Scale

  • Unlimited captures
  • Unlimited recording length
  • Up to 4K quality
  • Advanced analytics
  • Basic SSO
  • 50 replies
  • Unlimited custom branding
  • Zight AI addon

Enterprise

  • Unlimited captures
  • Unlimited recording length
  • Up to 4K quality
  • Advanced analytics
  • Advanced SSO
  • Unlimited replies
  • Zight AI addon
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Tier
Billing
Your projected cost$248.75per month · $9.95/unit × 25units
Year 1 license$3.0K12 months at this rate
At a glance

List price by tier (annualized, per unit)

Per-unit list price across CloudApp's plans, annualized. Custom-priced tiers show a hatched bar.

FreeCustom
Collaborate$119.4/yr
Scale$144/yr
EnterpriseCustom
Quick Answer
Last verified:
High confidence

CloudApp costs Free to $12 per month as of September 2026, with 4 plans available including a free tier. Plans: Free (free), Collaborate at $9.95/month, and Scale at $12/month. Custom pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

CloudApp offers 4 pricing tiers: Free, Collaborate, Scale, Enterprise. A free plan is available. Paid plans include Collaborate at $9.95/user/month, Scale at $12/user/month. The Collaborate plan is professionals creating content for onboarding, support, or documentation.

Compared to other screen recording software, CloudApp is positioned at the budget-friendly price point.

  • 7 documented hidden costs beyond list price
  • Contracts auto-renew — 30 to 90 days before the renewal date
  • G2 rating: 4.7 out of 5 from 630 reviews (as of Jul 2026)
Last verified: | Sources: 3 pricing pages and reviews

How much does CloudApp cost?

CloudApp offers 4 pricing plans, starting with a free tier and scaling to custom enterprise pricing. Plans include Free (free), Collaborate at $9.95/month, Scale at $12/month, Enterprise (custom pricing).

CloudApp Pricing Overview

CloudApp has 4 pricing plans, including a free tier. Paid plans range from $0 to $12/month. The Free plan is free and is best for individuals who need a quick visual way to share information. The Collaborate plan costs $9.95/month, best for professionals creating content for onboarding, support, or documentation. The Scale plan costs $12/month, best for growing teams that need branding, control, and insights into what's working. The Enterprise plan requires contacting sales for a custom quote and is designed for organizations needing enterprise-grade automation, security, and visibility.

CloudApp contracts auto-renew, with a one to three years minimum commitment, requiring 30 to 90 days before the renewal date notice to cancel, and annual price increases of 5% to 10%.

There are at least 7 documented hidden costs beyond CloudApp's list price, including implementation, training, and add-on fees.

This pricing was last verified in August 21, 2026 from 3 independent sources.

Try CloudApp Free

CloudApp pricing starts at $9.95/mo.

How CloudApp Pricing Compares

Compare CloudApp pricing against top alternatives in Screen Recording.

ScreenPal $0-$10 Compare → Screencastify $0-$10/mo Compare → Snagit $1.67-$4 Compare →

Compare CloudApp vs Alternatives

Before committing to CloudApp, compare pricing with these 3 alternatives in the same category.

VSScreenPal
Free

Individual creators

Full comparison
VSScreencastify
Free

Boost productivity with unlimited videos

Full comparison
VSSnagit
From $1.67

Students with verified student ID

Full comparison

All CloudApp alternatives & migration guides

What Companies Actually Pay for CloudApp

Review scores
G2 4.7out of 5 (630)
Third-party review aggregates, as of Jul 2026
Top pricing complaints
Declining Quality and BugsPoor Customer SupportMobile App LimitationsUser Interface and Functionality Issues

How CloudApp Pricing Compares

Software Starting Price Top Price
CloudApp Free $12/month
Camtasia $39/month $599/month
CrankWheel Free $99/user/month
OBS Studio Custom Custom
Screencastify Free $10/month
ScreenPal Free $10/month

Detailed pricing comparisons:

Browse all Screen Recording pricing →

7 CloudApp Hidden Costs Beyond the List Price

Beyond the listed price, CloudApp has at least 7 documented hidden costs that can significantly increase total cost of ownership.

Watch for 7 hidden costs
  • Customization and Integration
    medium 1 source
    industry "Customization and Integration: While CloudApp offers over 200 native integrations and custom integrations via API, significant customization or complex integrations with existing systems can lead to additional costs"
  • Data Migration
    high 1 source
    industry "Data Migration: Moving existing data into a new cloud platform can be a time-consuming and costly process"
  • Training and Change Management
    medium 1 source
    industry "Training and Change Management: Ensuring users are proficient with new software and managing the transition can incur internal or external training costs"
  • Overprovisioning and Idle Resources 40%
    high 1 source
    industry "Overprovisioning and Idle Resources: A common hidden cost in cloud computing is paying for more resources (e.g., storage, bandwidth) than are actively used, or for services that are no longer needed but remain active"
  • Data Egress Fees 10% to 15%
    critical 1 source
    industry "These "exit fees" can be a significant, often underestimated, cost if a buyer decides to switch providers or move large amounts of data"
  • Additional Licensing Fees
    medium 1 source
    industry "Licensing Fees: Beyond the core subscription, some enterprise software may have additional licensing fees that layer on top of compute and storage bills"
  • Functionality Issues and Bugs
    high 1 source
    industry "Lack of Advanced Features/Bugs: Some "pro users" have reported that CloudApp's "pro features" were "not working as expected" and described the app as having "declining quality" and being "full of bugs," leading to a "waste of time and money""
Tip

Ask your CloudApp sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 2 independent sources
industry G2 B2B reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 10 source citations total.

CloudApp Contract Terms

CloudApp contracts auto-renew. Changes require 30 to 90 days before the renewal date. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice 30 to 90 days before the renewal date
Minimum Commitment one to three years
Price Escalation 5% to 10%
Based on 1 verified source

How to Negotiate CloudApp Pricing

CloudApp contracts are negotiable. These 2 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 2 tactics
Start Early high success

Initiate negotiations 60 to 90 days before the renewal date to allow for multiple rounds of discussion and leverage timing.

https://softwareseni.com
Do Your Homework high success

Research vendor pricing tiers, available list pricing, and company news.

industry analysis
High success Medium Low / difficult

Full negotiation guide →

CloudApp Price History

Pricing changes CostBench has tracked for CloudApp, verified across 3 snapshots going back to 2026Q2.

  1. CloudApp price increase

    Highest tier increased from $11 to $12/month

    +9.09%

  2. CloudApp tier renamed

    "Pro" renamed to "Collaborate"

  3. CloudApp tier renamed

    "Team" renamed to "Scale"

View CloudApp's full price history →

CloudApp Pricing FAQ

01 What's the difference between CloudApp and Zight?

CloudApp has been rebranded as Zight, but it's the same platform. The name change reflects the product's evolution to include more AI-powered features like transcriptions, summaries, and smart documentation automation.

02 Is CloudApp better than Loom for quick screenshots?

Yes, CloudApp (Zight) is specifically optimized for quick screenshots, GIFs, and annotated captures with keyboard shortcuts and instant sharing. Loom focuses more on video messaging. For engineering and support teams needing fast visual bug reports, CloudApp is often preferred.

03 How much does CloudApp cost?

CloudApp starts with a Free plan for individuals. The Collaborate plan costs $9.95/user/month, while the Scale plan is $12/user/month. Enterprise plans require contacting sales for custom pricing.

04 Can CloudApp create GIFs?

Yes, one of CloudApp's core features is creating loopable GIFs from screen recordings. This is particularly useful for demonstrating quick interactions, bugs, or features without requiring the viewer to watch a full video.

05 Does CloudApp have AI features?

Yes, CloudApp (Zight) includes AI-powered transcriptions and summaries for recordings, plus Smart Actions that can automatically create documentation, FAQs, and SOPs from your captured content.

06 What makes CloudApp good for support teams?

CloudApp's workflow is built for speed: capture a screenshot or quick recording, it automatically saves to the cloud, and the link is copied to your clipboard for instant pasting into support tickets. Annotation tools help highlight specific issues clearly.

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