Bitrix24 CRM vs Copper
CRM pricing comparison · 2026
Bitrix24 CRM pricing ranges from $0–$499/organization/month, while Copper ranges from $9–$134/user/month. Copper is typically 62% more affordable, though your actual cost depends on tier and team size.
Bitrix24 CRM
Bitrix24 CRM pricing starts at $0 on the Free plan, with paid plans beginning at $49/month
verified 7w ago
$588
$31K
Copper
Copper pricing starts at $23/user/month for the Basic plan when paid annually (or $29/mont
verified 8w ago
$588
$31K
Verdict · Vendr median · year 1
Bitrix24
saves
$31K
vs
Copper
· 25 seats
Cheapest
$588
Spread
98%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Standard
$0/yr
year 1 license · $124/seat
Basic
$8.7K/yr
year 1 license · $29/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
↓ Lowest median
Median annual
$588/yr
Vendr · n=44
Median annual
$31K/yr
Vendr · n=5 · limited data
REF · 01
Sources & confidence
Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.
Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources
9 sourced facts
5 hidden-cost · 2 contract · Vendr median · 1 review platform
Last verified
1mo ago
Confidence
High confidence
Sources
11 sourced facts
6 hidden-cost · 3 contract · Vendr median · 1 review platform
Last verified
1mo ago
Confidence
Medium confidence
REF · 02
Plans at a glance
Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.
Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 04
Contract terms
The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.
Bitrix24
Copper
Auto-renewal
Yes
Yes
Cancellation
Contact support before renewal date
No pro-rata refunds available mid-contract
Commitment
✓
Monthly or annual
1 year annual contract
Price escalation
No published schedule found in sources; users report mid-contract issues and no refunds for service failures
No published schedule, but users report unexpected billing
Can downgrade
—
No
REF · 05
What users say
Aggregated, with sample sizes. We use whichever review platform has data.
User reviews
TrustRadius · Trustpilot · G2
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats).
Median annual cost is from Vendr's deal flow when available — see source badges.
Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
VS
Bitrix24 CRM and Copper both operate in the crm category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Bitrix24 CRM | Copper |
|---|---|---|
| Free | Free /month | $12 /user/month |
| Basic | $61 /month | $29 /user/month |
| Standard | $124 /month | $69 /user/month |
| Professional | $249 /month | $134 /user/month |
| Enterprise | $499 /month | — |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
Bitrix24 CRM
8 scenariosFree
Freelancer Setup
$49/month (annual)
Small Business Growth
$99/month (annual)
Mid-Size Sales Team
Copper
7 scenarios$29/month
Starter Setup
$69/month
Growing Business
$134/month
Enterprise Setup
Market Intelligence
Bitrix24 CRM
- Median annual cost
- $588
- Based on
- 44 deals
Copper
- Median annual cost
- $31,220
- Based on
- 5 deals
Contract Terms
| Term | Bitrix24 CRM | Copper |
|---|---|---|
| Auto-renewal | Yes | Yes |
| Cancellation | Contact support before renewal date | No pro-rata refunds available mid-contract |
| Minimum commitment | Monthly or annual | 1 year annual contract |
| Price escalation | No published schedule found in sources; users report mid-contract issues and no refunds for service failures | No published schedule, but users report unexpected billing |
| Can downgrade | — | No |